Scott is an honest mechanic and is very thorough! Prices beat the dealership!!! He's kept my…read moreChevy Silverado running for a long time!!

I've been using Buzz's for years and wouldn't take my vehicles anywhere else! I've even gotten…read moreeveryone in my family to use them. Their customer service is on point, you will always pay what is quoted or below, and yes, they always call before doing a service, after diagnosing your car to make sure it's something you can afford, and if it's not, they might even give a Band-Aid option if there is a Band-Aid option to give. I've worked with every mechanic throughout the years, with different cars when my main mechanic. (Jeff, who deserves an awesome review of his own) is unable to get my car or one of my kids cars in and I need it fixed ASAP and have yet to have a single bad experience in the 14 years I have been using them. They are very decently priced, (except on oil changes, because with their expertise, you're gonna be paying a little bit more than Valvoline, that's just how mechanic shops work though), and don't try to sell you more than what you need. They get your car in, they diagnose your issue and they fix it after you consent to having it fixed. They're so great that they don't even have to advertise, because word of mouth and their reputation in Collinsville speaks for itself. Sometimes you might have to wait a week or two to be able to get your car in, because they are that good, but once they get your car in, you will have it back within a day or two (and that's only cause they have to wait for parts). You are their number one customer when your turn comes up and they are worth the wait if you can hold out. I think the longest I've ever had to wait though was a week and a half to get a car in, and in emergent situations, (like when my dad's truck died and he had the only working vehicle for himself and my 93-year-old grandmother to get around in), they fit you in same day/next day, in between other appointments,, to make sure you have a working vehicle. Now that just might be because they knew my father by then and knew his situation, but that's also what you get with a small town auto shop is familiarity. I have multiple cars, so I'm willing to wait a few weeks for them to fit me in and wait for Jeff since he knows my personal vehicle the best as he's the one who's worked on it since the day I bought it. Admittedly, I am probably one of the reasons why it takes a week or two to get your car in, because I am the person people turn to when looking for a service because they know I've vetted the area and have already picked out the best of the best, so when I get asked about auto repair, I send them to Buzz's, so I probably shot myself in the foot with getting my car in within a few days, like it was when I first moved here a decade and a half ago, lol. But I promise you, they are worth it. Trust them, because out of all the places I've lived (used to be military family), and all the mechanics I've had to use throughout my 30+ years of car ownership, they are the one place I would say I trust completely. I'd also like to point out that I am a very tiny, dainty female, who looks like she would be taking advantage of at a mechanic shop, but thankfully, my father taught me enough about cars to know when a fast one's being pulled over on me, and yes, I have had to deal with that in the past with different mechanics, but never once at Buzz's, with any of their mechanics, have I had that happen. So when I say you can trust them, I mean, 100% you can trust them with your vehicle and know you are getting the best value, for what you need fixed, and it will be fixed completely and in the best way possible, to fix your needs and budget

Herman and Scott are incredible! I've got a 2004 Camry with 260,000+ miles and feel very safe…read moreknowing that I bring my car here for maintenance. Herman is friendly, fair and happy to educate you or answer any questions. They only fix what needs to be fixed, no sneaky charges or shady mechanic behavior here. My sister has been bringing her VW here for years and has only positive experiences as well!

I wouldn't trust anyone else with my car. They recently fixed a random stalling issue on my VW that…read moreanother import shop couldn't figure out. Herman is honest, trustworthy and friendly. He never scoffed at my suspicions of what was wrong with my car and educated me on what was wrong once it was figured out. Highly recommended!

A great family run auto shop. I highly Recommend this shop…read more When I first went to Dave's, I had just come from dealing with another shop. That previous shop I had went to for all my car repair needs but after a change of management, they started to try to sell me services I didn't need. So I went to Dave's after a friend recommended them to me. The first thing I told Dave was how I was sick and tired of mechanics trying to oversell me services. He assured me that he wasn't in business to try to swindle people. I appreciated his honesty from day one but honestly, time would tell if he was the real deal. And they all are. I would always approach the shop with honesty and that honesty was reciprocated. I had to turn to the shop for many issues and even when I went to purchase a used vehicle, I called them and asked if there were certain things to look for. Dave spoke to me and walked me through certain things to look for. I've never had a mechanic take time to do that. I was loyal from that moment. I even go here to get my oil changes done when I am unable to do them myself. A few things they offer outside of car services: Restrooms, waiting room with tv and doll house and all toys for kids to play with, a few chairs to sit on, candy vending machines and free WiFi. There is also a small convenience store across the street if need be. They are located on Lackland iPad so the bus runs down in front of their shop too.

If Dave don't fix your car, no one will!!!!. best car repair place i know. good prices and they are…read morecommunity people, so let them help you. Romaine.

You can look them up on the BBB webpage but the only people who list there are angry people with…read morenegative comments...which is why i like Yelp. Norms is a nice local privately owned family auto shop. they take pride in their work and it shows. i have had a vehicle there on two different occasions and have not been disappointed. sometimes there are hiccups in a repair job and, as they are human, they make mistakes every now and again. but, the customer service compensates for any drawback you may experience. they've only been open a little over a year so there is bound to be some growing pains but i recommend them highly. good down to earth people. they don't try to screw you over like the big chain stores. they fix only what is needed to be fixed. that is what i really like! if they find other problems they let you know but they are not about the "plus-sell".

I lost my recent law suit against norms a woman judge didn't seem to understand that motor that…read moreticks is the way it suppose to be this shop price is reasonable that how they get you but on god the service will be horrible dot say you weren't warned

The check engine light in my 2014 Chevy Equinox came on. Firestone and Weber Chevrolet both told me…read moreI need a new engine due to excessive oil consumption. My son used to live n Maryland Heights and he recommended Quality Automotive. Dave and Nick, master auto technicians, told me I only had to get the carbon deposits throughout the engine cleaned and have two solenoids replaced. They saved me $8,00.00 by their honest and valuable diagnosis and work. They'll get all by automotive maintenance business from now on; even though I live in St. Charles.

Quality Auto is absolutely the best auto service around. Have confidence in David and Nick to take…read morecare of your vehicle with professional expertise and fair pricing. Beyond grateful to them. Kaye Birkett

We have used Pro- Automotive for all of our cars. Always great customer service, and knowledge!read more

Great at diagnosing the source of the problem. Honesty is apparent. Reliable repairs.read more

I had Greg's auto service put a motor in my Sonata,2012, he charged me over $7000.00,, the car…read morecaught fire after 3 months, and the fire department said it was electrical. bit Greg wouldn't give me a penny back of my money and he said bring it back if I had any problems. he charged for a new battery , and an alternator, it was over priced . I don't recommend this shop. this was September 2025. RH

I called to try to get my xt5 in for service because the local dealer couldn't get me in until…read moreSept. I talked to Michael who told me I should check to see if my warranty was still active bc the repairs could be free if I took my car to a dealer. He was obvi correct and saved me potentially a ton of money! Michael easily could have just scheduled me and took my money but he didn't! He was super honest with me when he really didn't have to be. You can't beat that!! Highly recommend taking your vehicle to Greg's!!

Good ethics in auto repair have been hard to find, like since cars. With that in mind, I am happy…read moreto say that I would highly recommend you give them the opportunity to service your vehicle with care, kindness and professionalism. I have had multiple issues dealt with throughly and at very reasonable cost. Thanks Vern's.

Had an on going electrical issue in an older vehicle. Verns Automotive did an outstanding job in…read moretracking it down. Thank you