I like that they carry name brands such as Calvin Kline, Coach, Lancôme, Clinique, Michael Kors etc., but they have very few items in the store. The store looks like a store that's going out of business. There are entire racks a shelves that are completely empty. Their shoe department is especially bad. They have very little on display and I've been there several times and left without anything because I couldn't find anyone to wait on me. There's not an employee in sight anywhere. If you do manage to find something you want to purchase, there is nobody around to check you out. There seems to only be employees working at the make up counters and they were few and far between. It's still good to go if you want to try a few things on for size, like Levi's jeans or dress pants, because the dressing rooms are open and you can bring in as much stuff as you want to try on without any problems because there is nobody there to tell you otherwise. I would rate service as non-existent, selection as poor and value as good if you buy items that are on sale. read more

The worst Macy's I have ever shopped in, no style at all. The Macy's in Exton, Pa is outstanding, usually need help going to my car, I buy so much....! I wish this store was the same. read more

I wish I could post a comment and not put any stars! Absolutely the most disgusting mall I have ever been to, the most rude employees and more than half of the mall is vacant. I was browsing through Macy's and had to use the restroom. I have a medical condition and sometimes I am not able to hold it for very long. I asked an employee where the nearest restroom was and I was given a survey before I was ALLOWED to use the restroom. Because of the employee doing that I did not spend any money and I had to literally run to find a different bathroom. Absolutely terrible customer service and I think it is HORRIBLE that I have to do a survey to simply use the restroom and keep shopping. Will Not Be Going Back read more

"Meh" is probably the best way to sum up this Macy's... This is the Macy's I grew up with. It is adjoined to the Hamilton Mall. It is in a convenient location, on the Black Horse Pike right off of the Expressway. There are several entrances and large parking lots at each one. The honeymoon sort of ends there. I always thought Macy's was a step up from Marshall's, again, because this was the only Macy's I had been to. It wasn't until after I lived in San Francisco and Los Angeles that I realized that Macy's is actually a pretty nice store. The selection here is always one extreme or the other... Dull grandma clothes, or flashy teenage clothes. The carpet skeeves me out. The staff could care less about you. The fitting rooms are always a hot mess. If you NEED a Macy's for whatever reason, I'd suggest riding into Philly. read more

Macy's - Men's Clothing Near Me - Mays Landing, New Jersey

If you shop at Macy's, Don't go for their credit card offer, their credit card department has no heart, they are scumbags. I base this on my personal experience. My mother had gone into the hospital, our family almost lost her at least twice and a close call with long congestion after two surgical procedures, and I missed the date due over a week due to what my family and I have gone through. Macy's wants to know why they have lost so much business, maybe they should get rid of their credit card company. This all my opinion. David Barsky read more

I tried to get help with the personal shopper. I entered the small office, where I was rudely greeted. The lady obviously did not want to help us. I asked if she could help us out and she said "umm no I don't think so" she was beyond rude and I honestly was beyond offended by her rude and offensive behavior. I was trying to find correct sizing I even asked if I should ask someone else. I would never want someone of this caliber representing my company. She was awful. read more

Over priced brand named fashion. To me it doesn't cater to what I need.

Cat in the cosmetics department is incredibly friendly and helpful!! She is very knowledgeable about makeup products and will steer you in the right direction. So happy I came here for my foundation refill - walked out with some new products, too, that made a world of difference during the tutorial. Thanks, Cat, for all of your assistance (and kindness!) read more

Rude customer service and they take 10 days to give you money back on returns when they already have their item back I'm waiting and hoping they return my money a week later still no money I will never shop there again and the way they respond to you is like they don't care about your issues and this is the reason why Macy's will be closed and people will be shopping online because of poor workers like macys so have fun being rude and not solving issues because it wont be long before macys is closed read more

Absolutely worthless management, plus they are still trying to ask me to apply for their credit card every single time I go there, I said no many times over, I actually feel harassed, when is this going to stop? read more

I went to exchange a pair of pants I bought from the Macy's in the Deptford Mall for a different color. I could not find the pants so I asked for help. They told me they only had one in stock. The sales associate told me if it wasn't out on the floor it was in the stock room. I eventually found the pants on the floor myself. I also found a romper I liked and it was the only one on the floor so I asked if there was more again she told me it was in the stockroom. The sales associate refused to go look for it for me because she said it was a mess in the stockroom. So to me she told me this basically in the most simplest form that they have it I'm just being to lazy to go look for it so you can't get it but we do have what you want. Awful customer service! read more

Poor, poor customer service. If you are just looking to shop or know what you want then this Macy's is mediocre as far as selection, but if you need to make returns or need other customer service help you should definitely go to a different location. One day I went in for a sale and there was only one woman, on a Friday, that was running back and forth to get sizes for shoppers. Obviously, this service took a long time. She was also ringing people up so she wasn't very accessible. A week or two later I went back to return a pair of boots I had admittedly worn but that were very poor quality and squeak when I walk. Not only did the saleswoman give me a hard time about returning, and ultimately wouldn't let me return them, but she was rude on top of that. She asked me what took so long to bring them in (it was less than sixty days), told me I bought them all the way back at Christmas and hadn't made it in (I got them around New Years and went in the store mid February), and accused me of being in the store the day before to return a different pair of boots (I wasn't, but even if I had been it shouldn't matter). She wouldn't let me return the boots because when I originally bought them I exchanged sizes and I had the original receipt but not the exchange receipt. While I understand, I have made returns numerous times at other Macy's with no receipt at all. This woman was rude and refused to offer me help while being very accusatory. She didn't offer to look up the purchase or Macy's account and didn't offer me store credit, which was all I was looking for anyway. Next time I need to make any return I won't be going to this Macy's. read more