This was a great spot to go to do returns since the foot traffic was so low. Now they're on the verge of closing, and as the last big anchor other than the Barnes and Nobles, they have a bunch of stuff on "sale" but it really isn't that great for deals and not much of the good items. A lot of the best inventory already moved to other Macy's, the leftovers here aren't great. Watch the giant potholes in the parking lots since they aren't maintained anymore. read more

Macy's - Closing sign - Department Stores Near Me - Livingston, New Jersey

Went to Macy's in Livingston Mall just children's clothes for girls nothing left moving everything out you can only get in from outside doors to mall are locked.Will miss Livingston Mall especially Xmas . Oh yeah they are selling Xmas stuff. WMU read more

This store has gone so downhill I don't know why they bother to keep it open. I wanted to buy something but between all three levels of the store there was only one check out counter with a line of frustrated customers. I gave up and left without completing my purchase read more

I stopped in here early Sunday morning to pick up an order I placed online. That transaction went smoothly because the store was virtually empty around 8:00AM. (They open at 7:00AM for the holiday.) The place is a mess. I understand it's the holiday, and lots of people are shopping, but they also hire tons of temp holiday employees. Where the heck are they? They certainly aren't straightening out the shelves or picking things up off the floor. **Update - we stopped in here on December 30th again - and the place was even more of a mess. See photos. It really looks like it is going out of business - whether by choice or by lack of management. The only reason they get the second star is because the employees that WERE working there were actually polite, and said good morning. That rarely happens anymore. I hate to say this, because I have been shopping at the Livingston Mall for decades, but I see the demise of the mall coming - slowly but surely - and it looks like Macy's may be the first anchor store to go. read more

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It's so sad to see the dying gasps of a traditional mall, and Macy's is a victim. I'm amazed they keep the store as well stocked as it is. Employees range from helpful to indifferent, it's a lottery ever time I shop there. read more

Literally the worst Macy's I've ever been in. The place is always a mess and the lines are always out of control. Now that the stores only have one customer service area for purchase and returns it's even more awful. The staff also seems completely uninterested. They talk to one another, ignore guests and the cashier i just had was definitely on her phone with an earpiece in her ear talking to someone. Definitely not coming back to this store ever. read more

Terrible customer service. Paltry selection. Do yourself a favor and drive 10-15 minutes over to the Short Hills Mall location. read more

The personification of why Macy's business has taken a nosedive. I went in to buy some Clinique face scrub. Asked 4 women at various counters for help and none of them could do so. I was literally waiting there for almost 15 minutes just to give them my money. Rule #1 of retail is that you need to take people's money as fast as possible or it costs you business. I mean, have you ever tried to get help with anything in a Macy's store? It's virtually impossible. With the exception of their Herald Square location, I see no compelling reason to buy anything there. That's why I used my gift card to buy face scrub. Nothing else appealed to me and if it had, I probably wouldn't have wanted to waste the time to find someone to sell it to me. read more

The MAC cosmetics department is a JOKE! No help ever! Never an employee available to assist. Today was a disaster, l ended up leaving empty handed read more

The only reason I would go here is if I absolutely needed an item. I usually go to the one in SH. This particular location is dingy, disorganized and the staff are no where to be found. Their prices are the same as other locations. They tend to carry more stock, I guess because no one goes here. read more

Just ran in to pick up my Daughter and thought I would buy something quick before they closed. Line was ridiculously slow moving so I left.

Not even worth one star. This location is so poorly kept Clothes all over the place no one to help you. Do not come here. read more

I love the new furniture and Mattress department! Salespeople are patient, friendly, and knowledgeable. Love my new bedroom set ! I was unaware you can add your furniture to your wedding registry ... So happy my sales person informed me ! read more

Lingerie department looked like a bomb went off. Stockings out of packages all over the floor. Ladies room dirty. Wanted to buy a kids bathing suit. One register open, 6 people in line. I used to shop at this Macys but no more!!!! read more

Macy's is great. Nice selections. The service is OK but most of the time you can find what, You need. Their appliance department also has a array of a selection. read more

DO NOT MESS WITH "Macy's cash"!!! It's a rip off... they give you 20, 60 ,..but will charge MORE (as much as they want to) , FROM YOUR CARD... Its a CATCH, they are selling you a GIFT CARD. Its really hard to call and get THE PROBLEM SOLVED. :/ read more

Long lines and the store is not very neat. I was looking around the housewares department and the place was a mess. Bulk stacks in the aisle and not stacked neatly. read more

I have been a customer for almost 12 years in this store and what happened with this place is so sad is like nobody care , clothes on the floor everywhere the employees are rude and pretend you don't exist I try buy clothes for my trip and end up giving up can not find anything because is just a big mess and one employee told me is a mess because ours customers are disgusting I would love to listen from Macy's what they are doing to fixed this problem. read more

Honestly, not a good Macy's. It kind of doesn't even feel like a Macy's when you are in here. Everything just has like an 80's or 90's feel to it. I'm a fan of the Macy's brand but not this one - maybe it's just because I'm used to going to some better ones. The men's department is definitely in need of an uplift and it's pretty tough to find what you are looking for here. Stopped in to buy my wife a Valentine's day gift - I was able to get I was looking for but was just not impressed. read more

I visited the MAC counter. Friendly guy, he was super busy and he was the only one on duty. He handled everyone well! His selling number was 10934664 . He's good!!!! read more

This Macy's location is average. I've been to better and worse stores. The customer service is just ok, forget about getting any sales help on the floor. The store racks are a little disheveled in the clothing departments, but some other areas are better organized. Do yourself a favor and go to the Short Hills or Wayne locations nearby if you want better quality service and merchandise. read more

Staff was slow to help. I actually stood around for about ten or fifteen minutes before receiving help at a jewlery counter. Nobody even acknowledged me which I found to be extremely frustrating. I winded up leaving because the lady who did end up helping me wasn't sure about the sales. It was a one day day for diamond earring for $199.99 for half carat studs. It's either you got them or don't. I left, without the earrings, because I got tired of waiting for them to find out if they still had them. I wasted 20 minutes of my life in this store today LOL read more

Same old Macys. Except I'm a fan of this one, cause they don't pump the heat like all of the other Macys.

I was shopping here with a friend. We left without buying anything because the prices were outrageous. When we left the store the shoplifting detector's alarm went off at the door for no apparent reason. As we were leaving a big man followed us out and demanded to see our bags and falsely accused us of stealing. When we explained that we didn't know what he was talking about he grabbed my friend by the wrist and tried to drag us back into the store. We were able to fight him off and I got a few good hits in and he retreated back into the store. Do not shop here! You will have a bad experience with loss prevention. read more

This Macy's location has made a lot of improvements lately. They now have a MAC makeup counter and they've renovated a few parts of the store. The handbag section has an okay selection now. It used to look like a bunch of Michael Kors and Dooney bags thrown in the corner. It looks like they are working on getting some more items of the higher end brands. They definitely need to keep working though. The shoe department, even though they've gotten a better selection, is still lacking compared to most Macy's locations. The ladies room is really old and always smells like someone is trying to cover the fact that they've been smoking. This is an okay location to shop, but don't expect to have a lot to choose from. read more

Nice store. They usually have the online sales available in store more than a closer Macy's. But every time I go to the jewelry department there is only one salesperson for that whole department. Ridiculous. read more

90% of the employees hate their jobs and dont give a shit. I tried buying a bag the woman told me she's fixing clothing and to find another cashier. read more