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Macy's Backstage

3.8 (5 reviews)
Closed • 10:00 am - 9:00 pm

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7 months ago

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1 year ago

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1 year ago

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3 years ago

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6 years ago

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Ask the Community - Macy's Backstage

Lucky Feet Shoes

Lucky Feet Shoes

(132 reviews)

I visited Lucky Feet Shoes today hoping to find a pair of shoes that might help with my back pain,…read moreI was assisted by Melissa, and she made the entire experience fantastic. She took her time with me, patiently showing me different styles, colors, and options while explaining what might work best. What I appreciated most was how attentive and honest she was. She really made me feel important by giving me her time and thoughtful recommendations instead of rushing the process. I honestly didn't go in with high expectations and thought I was just browsing but thanks to her help, I ended up buying two pairs of shoes If you're visiting Lucky Feet I highly recommend asking for Melissa. She provides excellent customer service and truly cares about helping you find the right fit.

This review is strictly for SERVICE. My wife and I stopped in yesterday afternoon (9/13/25) and the…read morestore was fairly busy. We were greeted immediately by both salespeople, and my wife looked around while waiting for her turn to be helped. The gentleman who helped her/us was very kind and went above and beyond trying to find a shoe she liked and fit her. Unfortunately, he was not successful but did provide a great recommendation for a competitor's shoe store nearby that might be able to assist her. Unfortunately, I can't recall this salesman's name, but because of his service, I would definitely return when I need a new pair of shoes.

Shoe City

Shoe City

(26 reviews)

*Hot in the (Shoe) City*…read more I've driven or walked by Shoe City countless times because it's within a large shopping complex I frequent, on Monterey & Dinah Shore. The name "Shoe City" pretty much tells you what you need to know...and what's in-store inside this store. But what I did not know is that Shoe City has a very large inventory of top name brands at reasonable prices. They also have a wide selection of high-performance athletic shoes I did not expect to see here. They also have a nice display of hats, t-shirts, sweatshirts and socks. Even noticed some Dodgers and Red Sox hats for future reference. On this particular day, I strolled inside Shoe City to check out the place...and cool down a bit because it was over 100 degrees outside, late in the month of May. The layout is similar to what I've seen at other discount shoe stores -- aisles & aisles of shoes neatly organized, with stacks of shoe boxes piled 4 feet high. Of course, I went straight to the Nike area to peek around. Within seconds I was approached and asked if I "need help with anything?" which I appreciated, and kindly said "no thank you...but thanks for asking." Just when I thought it was over: I noticed something I never expected here -- Nike Offcourt Adjust Slides, cushioned with memory foam. And a color I've never seen. I have 4 pairs in other colors, and recently purchased a new pair at Dick's Sporting Goods a month ago...and a month before that too. Tho I don't need another pair, these unique shade of brown Nike Slides was calling my name, to be added to my collection. As often happens, they had every size but mine, so I called over the helpful gal who I spoke with before, and asked if there's more in stock. I mentioned how I've never seen this color and she told me they "just got them in the other day." Then when I thought my luck ran out, she found the last pair in my size, that was misplaced below the displayed shoe next to it. I was so happy I said "ya see, I needed your help after all" and we had a good laugh together. Tho the "price comparison" sticker on the box is inflated, the sale price is the same $40 I've paid for these Nike Slides at Dicks and elsewhere. I mentioned it to another girl who rang me up at the register, who I assume is the manager, and she agreed with me. Then we struck up a nice convo about the cool color of these slides. Then after hearing stories about my collection and how damn comfy they are, she told me she'll have to get her first pair to try out. Then she asked if I want to "SPIN THE WHEEL for a chance to WIN a PRIZE?" Who am I to say "NO"...so I went to the other side of the counter to spin the BIG WHEEL ~~ not too hard not too soft...but just a tad bit short of winning the BIG PRIZE. Oh well, it was still fun. I was very impressed with Shoe City's merchandise and their helpful & friendly customer service. And their AC room temp was perfecto. If you haven't been to a Shoe City before, I recommend checking it out...and you might be pleasantly surprised to find a pair of shoes you love too. {{{Big~High~Five}}} Walk-off Homerun

A huge selection of Hoka brand! Found the style I wanted, Clifton 10 for a great fit and comfort!read more

The Perfect Pair

The Perfect Pair

(6 reviews)

My husband and I stopped by this shop during a week long stay in Palm Desert. They had a vast…read morearray of attractive and unique shoes, sandals, and booties. I wanted to try on a pair of booties and a pair of sandals. Both sales associates were busy helping other customers. There was no "hi, someone will be with you shortly." One associate was checking out a customer. After the sale was complete the customer started chatting about her experience with Amazon. I waited patiently on the couch for several minutes, yet the associate continued to engage with the other customer instead of saying, "I'm sorry, I have another customer to assist." Even when I got up and returned my selections to their perspective shelves, there was no acknowledgement of my presence. I will take my dollars elsewhere.

I got a pair of Men's Casual Loafers today. I was looking for some casual shoes that were a little…read morebit dressy to wear to my wife's upcoming High School Reunion. The gal in the shop was very helpful - I didn't have to wait at all for assistance. I asked if they had a particular display shoe , as it is hard find shoes in my size (12W). Although I would have preferred black, the dark blue was subtle enough to be acceptable. She brought out a pair that I tried on. She even adjusted the back of the shoe rim as I felt a little pressure on my tendon. The fit was good. I even got a small AARP discount when I asked, Now,with my new shoes, I'm looking forward to the reunion.

Macy's Backstage - shoes - Updated May 2026

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