This review is long overdue unfortunately. I had my Kia Telluride wrapped last March by Casey. Initial conversation, setting up an appointment, and communication was awesome at first . I first met him at his apartment because he was "between shops" to look over colors.
After setting everything up, he found a shop in San Marcos to work on my vehicle. Unfortunately, it was over an hour drive from where I lived and had no back up ride aside from an Uber/Lyft. I mentioned my concerns and he said I could drop my vehicle off at his apartment and he would take it up to the shop the next day. This is where I misunderstood apparently everything. He drove my brand new 2020 vehicle back and forth for 5 days from La Mesa to San Marcos, and put well over 200+ miles on it instead of leaving it at the shop. I honestly did not realize a clients car was going to be used as daily driver and figured he was going to find his own ride.
With the new suv, I can track everywhere it goes and when it's driven. According to my app, he took it out multiple times at 11PM to do god knows what. I also have a dash cam set up in, looking through the footage, it has about 3 days missing and turned completely to the right instead of straight on. One video showed him on the highway with music blaring and windows down like he was just on a joy ride. Unprofessional.
Next came my windshield trim pieces. Apparently he took them off to wrap my vehicle, forgot to put them on, and when he was on the highway, they flew off my car. Once I received my car, it had one beat up one, and one missing one, and he said he would order me new ones. Over a month went by from not hearing from him until I finally went and bought them myself. When I asked him if he ordered them he said "they are at the dealership, just haven't had the time to pick them up" I told him not to worry about it, I bought them, and he didn't say anything about it. $100 out of my pocket for something I didn't do. Unprofessional.
Overall, the car looked great. I mentioned a few touch ups that needed to be done, a whole piece of my roof rail that wasn't wrapped, and lifting of my side mirror that he wrapped. He said he would get me in as soon as he could. He booked an appointment with me once or twice but wouldn't hear from him well after the appointment and said he was busy, and he needed to reschedule. Eventually I stopped hearing from him, and it's been nearly a year.
I went ahead and had to have another shop do the touch ups and fix what he didn't.
This is not my first shop that I've had shit luck with in SD, and he knew that, yet he was just as shit as the first shop only reason I give 2 stars, is because overall the wrap looks great. He just kind of fucked me over once I paid everything.
I unfortunately no longer have any of the texts as I have since gotten a new phone. read more