There needs to be some guidance on what customer service entails. The lady (older) wanted to…read moreconduct a conversation with one of her friends while i can wait till they are finished talking, because it has to be more important than waiting on the next customer in line, THEN finish your utmost important conversation. Now, when i go in and she is there, she just ignores me until I have to say something. Worst customer experience ever. Too bad it is the only SHELL station in the area.

Very nice truck stop right off interstate 74 not far from the Illinois and Indiana border. Clean…read moreshowers and restrooms. This truck stop even has an outdoor patio.

She keeps says the n word very loud and I'm the only black guy in here. Very rude disrespect full…read moreworkers at the night shift Monday morning at 2:oo pm

Great experience. The cashiers were very helpful and…read morefriendly. Prices are ok, too. This is the first speedway I have seen for many miles, and I'm glad I stopped in.

Quick gas stop and to stretch my legs. I was getting gas in the morning so not sure about…read morelighting, but it is across a McDonald's and right next door to a few other gas stations so that helps me feel a bit safer. Masks are required, but are not enforcing it . Hand sanitizer is not provided. The bathrooms were not too bad. There were two stalls and one of them was clogged. They did have an hand dryer and paper towels instead of one of the other. (Although it is not environmentally friendly, paper towels are more sanitary than hand dryers.) It is ok for your typical gas station stop.

Not much parking for trucks but it's still a nice truck stop with clean restrooms and a Dunkin'…read moreDonuts as well as a Arby's restaurant inside.

#17/2023 The one9 fuel stop located just inside of Indiana…read moreon i-74 between Champaign Illinois and Indianapolis an old pilot that they've converted like most of their one9 stops. Not much is really been done to this one though the bathrooms have an older remodel the showers have not been remodeled for years the Arby's is still here it's touch and go as to whether will be 24 hours or not it's best to check and see staffing Still remains a big issue. As of this February 2023 the current hours are 5:00 a.m. to 2:00 a.m. they're closed for 5 hours One thing they have stepped up their game with though is the cawfee and hot beverage area in general. I'd like the big pilot down the road in oakwood Illinois about 20 mi away this one is definitely got a good decent staff inside that's doing a good job with what they're givin. Usually when I come in here and I'm ready for some double D it's always fresh and brewed you don't have to find somebody to come and make it they also have the pilot coffee because of course the one9 network is a pilot affiliate just like Mr fuel. But all in all parking is still small for big trucks it's an old pilot as I said it's been here forever long as I've been driving it's been sitting here that's 32 years and for a quick roll in and grab what you need it does just fine for me and I do like to stop here between Indianapolis and Peoria it's usually my choice.

I sat waiting at the drive thru watching 3 employees including the manager playing on a phone…read morelaughing. When I called them out for it "Dennis" yelled at me they were "working on it" when I said they were standing around doing nothing he responded " f you get the f out of my drive thru now or else". Flipped me off in front of at least 3 cameras in the place. The manager "Kourtney" says he was "disciplined" not fired for that. I suggest any other place in the area.

The one star is for the shop. Pulled in an hour after they opened and asked the front register…read moreabout getting repairs done on my trailer. I was told their mechanic wouldn't be in until 3pm and to try another shop. I'm back in my truck looking up other shops and see two other trucks pull in and the mechanics going to work.

Some one please please please fix the potholes in this lot! I'm not sure if it falls one anyone…read moreother than the company but do not go here especially if you are in a car. The holes in their lot will mess your car up! The picture I took doesn't do justice because it's so bad.

stopped in to use the restroom on my way home. gas station was DISGUSTING, restroom hasn't been…read morecleaned in at least 2 weeks and had holes in the walls of the restroom which made me feel like someone was watching me.. all the trash cans were full and they were out of soap. SHUT THIS PLACE DOWN OR GET NEW MANAGEMENT