I love the email updates! This is the ONLY way to mechanic! Who wants to listen to someone mumble…read morearound struts, compression, coils, and other odd terms? They quickly set me up to check out my suspension issue, had initially given me all the quotes on what they might attempt, alignment, diagnosis; next day I was surprised to find an entire email detailing their recommended work. The value is right between your basic good ole boy and a stealership. Fair enough, glad to have not only a highly recommended shop option but an enjoyable staff too. They're only missing a waiting room with weird sparkling water and Aldi beverages in a cooler!

100% top quality work and customer service. They genuinely care about customers and the customer…read moreexperience. No pressure upsell. If your car needs something, then they'll let you know, no hidden costs or safety-shaming like a lot of garages. You know when some service advisors they try telling you your cabin air filter is dirty and you're poisoning your family or that your windshield wipers are going to get you killed. They took care of my Purdue student and his first experience of getting a car serviced on his own, and took the confusion out of the experience, gave him a nice discount even. Highest recommendations.

Though I would give them a second chance. I should not of they have not changed!!! To begin…read morewith the car that came in after me got in a bay 10 minutes before I did!! And they were given a bottle of water, while we were not even offered one!! Then when the service person got to my car, I told him about the other car going before us, by thier directions! And the fact we were not offered water like they were. Then I informed him, " I do not want you pulling air filters or any thing even close to that from my car" He said he understood Guess What first they tell me I can not have the "Economty service, as it would not be good for my engine!! And that I have to get the more expensive change!!" The guess what they did ! Yes pulled the Air Filters out of my car!! After I told them NOT TO Then when I got upset with what they did they treated me like I was the one in the wrong, making excuses that they have cameras and if they do not pull the air filters and all of that they will get into trouble!!! Even though I told them NOT to!! Never ever again!!

After reading the review I was going to choose somewhere else. Well, my friend actually suggested…read morethem when I asked, so I gave them a try. Joey and CL were the tech's and they were so friendly and thorough and explained/showed me everything. Will absolutely trust you with my next oil change.

I went to Watson's general tire on 05/01/2025 to have tires mounted and balanced. I was charged a…read morereasonable amount for the labor. After the work was complete I thought everything was fine. This was until a couple weeks later when I took my car onto the interstate and the steering wheel started violently shaking at highway speeds. Not understanding at the time that the issue could've came from the work done at Watson's, I made an appointment with my preferred Honda dealer since my vehicle is under warranty. After the dealership diagnosed the problem I learned that the issue was due to Watson's failure to properly balance my wheels and tires. Then to make matters worse the dealership also informed me that one of my tires was mounted inside out. After my business was finished with the dealership I went back to Watson's believing that with their failure a refund would be owed to me. Unfortunately they don't feel the same. They stated I should've came back to them and they would've corrected the problem at no charge. So i guess I should've known that the issue was because they failed to accurately do the job I paid them for. They offered to change my oil as a refund and stated they couldn't give me a monetary refund because the only thing I paid for was labor. Its a shame that Watson's General Tire won't hold themselves accountable and instead blamed me for taking my car to the dealership where I have a manufacture warranty. Why would I want them to change my oil? Are they going to buy me a new engine when they don't do that right? My father in law recommended Watson's to me back in 2018 when I moved to Danville and I've been going there ever since for any tire need or issue. Never again.

Good people who do a great job. I have used them for years on personal and fleet vehicles.read more

My son, a student at U of I, had a sudden problem with his car (a Nissan). I looked up the closest…read moredealer and saw they were not getting very good reviews. I looked up local repair shops and saw Average Joe had great reviews. I called ahead and Joe pretty much had it figured out before my son even got his car there. He fixed it in no time and charged what I thought was a fair price. If my son has any other issues with his car while he's at school, I'm definitely sending him back to Average Joe.

I left several phone messages about getting our old Mercedes serviced and the alternator tested,…read moreand never got a reply.

Most honest mechanic i have experienced in my life, I don't even know where to begin, they are the…read morebest of the best!!! So if you live in Catlin you know the previous (and only) mechanic in town, Martens had a VERY tough job filling the hole that was left. They have FAR exceeded it. I have given them my business every time my car needed repaired but I have to share two experiences of them going completely over the top! First, I picked up a nail in my tire and needed a patch, they accidentally over charged me five dollars (please bear in mind they were BRAND new to Catlin). I had know Idea and was just happy to have my tire fixed. But... When my husband needed an oil change, they remembered the mistake, gave him a 5 dollar credit and sent me a hand written note apologizing, who does that??! The second incident you ask? I dropped my car off on a day they were closed (as in not open and no expectation that I should receive service) so what happened? Well they know my car, and called me to ask what I needed to have done, and made arrangements to have my car repaired first thing Monday morning. Super honest, super awesome at car repair and customer over the top, again, the best of the best!!

Brian and Shonda Marten are WONDERFUL deal with each time I need to take one of our vehicles in…read more Replaced two tires on our truck today and the price was extremely reasonable! Love that they have a oil change loyalty program too!!

Very friendly with attention to details. When working on the car if located an issue, they…read moreexplained action needed, how long and the cost. Needed work which would take more than 2 hours so they gave me a ride home as I had no other transportation. Actually took them right at 2 hours. Explained what was done and additional work that might be needed in the future.

Gary is the absolute best!…read more Had a blowout on the interstate and ended up here because it was near (AAA basic service allows for 2.5 mi tow only) I called ahead to let them know my tire size, turns out they don't really even do tires but they didn't turn me away! Gary called around and found me a tire, when I arrived he popped off my wheel and we went to pick it up. It was to cost 200, too much. Gary, understanding I was not prepared to this amount of money quickly offered a solution. A tiny little tire repair and salvage shop where we secured a used tire costing only 30. After taking up TWO HOURS of his time, I was charged absolutely ZERO for their services. They even have to PAY for the AAA certification process, thus losing money. I even attempted to tip him for his kindness and time spent but HE REFUSED MY MONEY! This garage is local, respectful and honest. Gary explained how they often help motorists like me, coming off the interstate, because other locations will often take advantage of our desperation. Anyways, good people and good service. I will be driving up to Danville from Champaign if I ever require their services again.

The Alignment Tech did an awesome job. Steering wheel is perfectly centered. Car handles great…read more Payton, Lauren, the whole Service Department receives . Will definitely have future automotive service needs addressed by TOYOTA of DANVILLE.

Very nice and helpful. I left with a vehicle. They worked…read morewith me and helped me get my vehicle.

I've never had a wait here, they get started right away. Prices are the same as everywhere, $86…read moresynthetic oil change and they include window wash and vacuuming the floors. The tech in the garage was really nice.

Went for an oil change and was in and out of there very quickly! I think once I told them what I…read morewanted it took less than ten minutes and they even cleaned my windows, vacuumed my car, and checked/filled my fluids and air! Very pleased with speed quality of the services. The employees were very friendly

Spent $140.00 In June 2024 having new tires I bought from a retail outlet in Springfield, Il…read moremounted and balanced. I Took my truck back because all four tires had slow leaks. Manager got my truck right in , and they 'checked 'all four tires and couldn't find a leak, he said that it was just one of those things where you can't find what isn't there. I drove straight to Watson Tire , they got me right in. Watson broke down all four tires, cleaned the inside rims and replaced all four valve stems , which All Tire charged me for but were obviously not replaced. Cured my slow leak issue. I will never again do business with All Tire nor will I refer anyone and will advise EVERYONE to avoid them like the plague. Go ANYWHERE ELSE, but seriously consider Watson's

Over the last several years, I've had not only my cars serviced here, but also my grandchildren's…read morecars. Service has always been above and beyond what was expected. Staff is friendly and never pushy about extra services. I would recommend this business highly