The staff is friendly and professional. I felt very welcome and well taken care of…read more The facility is very clean and beautifully decorated. There is calm music playing in the reception area which I think is a nice touch and adds to the "spa" feel. I loved the results of my first microdermabrasion and am looking forward to my next visit.

I had an incredibly disappointing and painful experience at El Centro Dermatology and Laser Center…read more I came in for a PRP hair treatment, a procedure I've undergone more than 60 times at various establishments. Unfortunately, this was by far the most painful experience I've ever had, accompanied by excessive bleeding that I've never encountered before. The procedure was performed by a nurse whose qualifications were not disclosed, and there was no doctor present during the treatment. The nurse used a larger needle than what I've seen in previous procedures, and her technique felt imprecise--she injected straight into the scalp rather than at an angle, as I've seen experienced doctors do. I could literally hear the needle penetrating my scalp, which was alarming. The excessive pain and bleeding prompted me to return to the clinic immediately after the procedure, seeking assistance and clarification. When I finally spoke to the doctor, he was dismissive and defensive, insisting the situation was "normal." My concerns about the amount of bleeding and pain were met with frustration rather than empathy. To make matters worse, the doctor abruptly suggested refunding my money and refusing to see me again, implying that my concerns were solely about finances--which they were not. The receptionist was equally unprofessional and rushed the process, showing no regard for my well-being or my wife's worries. This entire experience left me feeling unheard, uncared for, and extremely disappointed in the clinic's lack of professionalism and patient care. I would not recommend this clinic to anyone considering a PRP procedure. If you value professionalism, proper technique, and compassionate care, I strongly advise looking elsewhere. Update, as a response to the owner's comment: how dare you say I wanted more money? I never even asked for any money back. I asked for the doctor's assistance because I was feeling very bad, I was bleeding a lot, and I started feeling dizzy. Doctor Mani came to see me and instead of providing any medical help, he started saying he will refund my money. I explained it's not about the money, and he said "of course it is" and left me unattended, telling the receptionist he never wants to see me again in his clinic. He didn't even try to see if I am ok or not. I was never rude to your staff or nurse. Everything was perfect, we made lots of conversation, I complimented your clinic and the reviews. But all took a bad turn when the nurse, Bianca, started doing the treatment. I can't know for sure, but I believe she had little to no experience. I have done the procedure over 60 times and this never happened to me. She butchered my scalp. I am pretty sure she used the wrong needle, and she also did not enter the scalp in an angle. Lydocane helps with the pain, not with the bleeding, and the problem was not the pain, but rather that I was bleeding a lot. She even said it during the treatment, nervously "oh, wow, you are a bleeder". Her hands were full of blood, I was literally dripping blood, to the point that I started being dizzy and my hands were cold and shaking. I came back for a doctor's attendance, not for the money, and I definitely did not ask for more and threaten to post bad reviews if you don't pay me more. You should be ashamed to call yourself a doctor... If anyone here ever had a scalp PRP, you tell me if your scalp has ever bled like this. Mine sell definitely hasn't.

Great experience!!! Loved the atmosphere and the vibe . Dr.Hahm and Dr.Gwon were both great during…read moremy consult and cosmetic procedure. Everything was explained so thoroughly and all of my 2000 questions answered . Highly recommend

No efforts in communicating with patients. It is my first appointment with the clinic. I was…read morereally thrilled to visit this new clinic as it was for me. I arrived on time, checked in, and because the front desk lady said because I was also on my phone when I was checking in she skipped me. She said because I was on my phone. I was not rude to her at all, and yes I was on my phone, but even though I was on an important phone call from social security disability administration office which I'd been waiting for over a year for. As I mentioned, because right before I walked into the office I received the call and was trying my hardest to not be rude to either party, I decided to keep the phone close to my ear and respond to the disability officer as promptly and politely as possible. When I directed Myself to the front office assistant, I said hello, did not disregard her questions, and was professional to her. Right before i walked away from the window at the front desk, I told her I'd be right back, it seemed to me she heard me. I ended up walking outside because the gentleman was asking me for some information I had to give him for my claim in the car, which was right outside, when I came right back in she told me she skipped me because she thought I'd left. I did Mention to her I had told her I'd be right back, she looked a little upset at me and told me three different things as I was trying to tell her my situation. 1st reason for her dropping my appointment-You left., 2nd., you were on your phone.3., I did not tell her that I'd be back. She went on to tell me the doctor had a meeting at a specific time and she cancelled my appointment due to all of the above. She didn't even provide me the time of day to explain to her my situation. She ened with telling me she canceled my appointment because I was on the phone very rudely she answered as if she would have gotten attended because I was on my phone when I was communicating with her. I know it is rude for me to do that, but I do know how to multitask and I am professional. I too am a professional woman just because o was not behind that window and I was a patient during this encounter, I still provided both parties with the upmost respect and time they deserved. I was given the option to sit and wait for the dr to finish his meeting and then he would see me. I said that was okay. Granted if he had a meeting and they had to cancel my appointment for his meeting, I did not step away from the office not even 10 minutes for them to cancel my appointment, nor did I receive a citrusy call to see if I was okay and if I was going to yet be seen. There were no efforts in communicating with me at all. This is my first initial appointment and now I don't even know if I want to continue seeing them. I will give them another chance hopefully my entire time here is not the same every time I visit. I will be hopeful and pray that this was just a terrible misunderstand and miscommunication somehow. I truly understand if he had an appointment after me, I just wish they would have made me feel like I was an important part of their community as well and given the same courtesy and kindness so we could have established a most respected relationship. Hoping for the best. If not I don't have many options here in the Imperial Valley though if I do continue to have these problems I will take it up to the agency who provides medical care and medical staff, as well as for looking for a new dr elsewhere. Wishing for the best!!

Just because you practice in the Imperial Valley doesn't mean that the low socio economic standing…read moreof our cities, doesn't deserve respect, courtesy or good manners. Dr. Vo has very poor bedside manners and even less so, it seems, respect for his patients. It's kind of like when someone shakes your hand without wanting to, they have no respect or regards for you (google, handshake meanings). Making an appointment was easy, openings were readily available and there was very little wait time prior to appointment, in waiting area. His staff alone is the only thing pleasant about the experience (thus, 2 star rating given). During my mothers appointment, he said two sentences to my mom and left her in the exam room. Perhaps he thought she didn't speak English but she's extremely fluent. After about 10 minutes in the exam room my mom had to come out and ask the receptionist if he would be returning to the exam room, because he didn't say anything other than give results (to lab work that had been done the week prior to appt) when he was in the room he stated lab results, in two sentences and walked out of the room. Was he expecting her to know that he was done with the appointment? Should she follow up? What next? Does she need medication? What do the lab results mean? Instead he could have said "Ma'am, everything thing looks great, but we can do better with this specific test result, we can help by modifying your diet and including 30 min of exercise 3-5 days a week...etc. Let's make an appt for 3-6 months for a follow up, thank you for coming in. And perhaps, do you have any questions? Again, thank you for coming in and take care or see you soon". Either way, he returned after being prompted by office staff, wiping his mouth while chewing food. That was his rush people, it was lunch time! smh. Dr. Vo, listen closely, everyone has a choice to return. Help yourself, by being polite and attentive to make your patients want to return. We won't but others might want to return after you make changes. Not everyone speaks up and maybe that's what you rely on but your business would be booming, if you took a class or two on doctor-patient etiquette. Be open to constructive criticism and I promise to have lower expectations....Actually, I can't promise this. It's because we've had better patient care elsewhere that makes yours subpar. I wish you the best.

Dr Vo is a nice dr but it's not the same since dr strong left the Ofc is cluttered. The drs. Wife…read moreis not someone who should see patients I'm afraid he'll be Losing patients if she continues working there she is very rude to his patients and is not as professional as a Dr. should be!!!!!

I have been going to this beauty supply since I was younger and they are always helpful and open…read morepretty late compared to other sally's I have been to in San Diego. They are always willing to answer and questions I have and lead me to the idea I might need. Lots of park space too!

Horrible customer service & the older lady was very rude. 7 is the limit for inside & 3 customers…read morecame out so when i was about to go in they asked me to wait, I have been standing outside for 8 minutes already.

I'm so glad that El Centro has the Star in town! They carry all the products that I need and it's…read morejust right off the freeway. Customer service has always been spot on. Everyone is so friendly. I typically get my yogurt next doors at munchies and then walk around with my daughter, enjoying all other beauty products as we shop

Had a bad experience, I put all my trust in this place my…read morehair was totally virgin and they ruined my hair I ask for blonde money chunks and the lady did it copper Seriously I was so disappointed I ask for my $200+ back and the women in charge of the beauty salon was rude and said that if I ask for my money back, I wasn't going to be welcomed back

Very nice and friendly staff. The pharmacy has always answered my questions, and had my medicine…read moreready promised.

Trash as pharmacy, not veteran friendly. They will include…read morehidden fees for VA meds then say it's a copayment but it's how they make money. They scam people.

Probably one of the best and most consistent customer service experiences! David and Alex are…read moreawesome while everyone else is top notch as well!

I've shopped at Bath and Works many times at different malls. This B&BW is smaller but has all the…read moresame products that you expect to find. I was greeted immediately on entering and took a sample of a body spray sprayed on a paper that they were promoting today. It wasn't anything I would pick up but it was nicer than I would have expected so I guess, it's nice to be open. The person asked if I needed assistance then let me shop. Perfect-helpful yet not pushy. I found two products that I was interested in trying. The Hyaluronic Acid Hydrating Body Cream and the Sea-tox Mermaid Body Lotion! The Mermaid Body Lotion smells nice and feels very hydrating! I was the most surprised by the Hyaluronic Acid Hydrating Body Cream. It works great! One test and it helped some little bumps on the inside of my arms. I tried the sample on my arms and by the time I got home, many were gone! And later that evening, they were all down. I have to say I look at B & BW in a different way now. I expect it to feel soft and smell good but the products do good things. I like really liked the products I tried today and would definitely return. Service was excellent and the cream did something no other products that I've tried has done.

After eating breakfast at the Dunkin Donuts/Baskin Robbins right across the street, my husband and…read moreI stopped by this CVS to pick up a few items for our road trip back to Las Vegas! This CVS Pharmacy y Mas location is off of Imperial Avenue and the 8. There were plenty of parking spaces available on a Sunday morning. It's open from 8:00 A.M to 10:00 P.M. Pharmacy hours are different. The team members are this location were great! We ended up getting a few soft drinks and snacks like chips and candy for the road trip! This was a convenient CVS to stop by as it's right next to the major highways! There is a ATM and Moneygram inside this CVS. Primo water refills are available outside of this CVS as well!

Under no circumstances allow these leeches to sell you their membership that supposedly makes it…read morequicker to checkout. It does no such thing. Do not allow them to harvest your information either, claiming they will give you discounts. They will sell your information to big pharma and give you a few pennies in return. This is by far the worst pharmacy I've ever dealt with in terms of having things in stock. I'd give this dumpster negative stars if I could.

Had my first appointment today the doctor is way too fast for my liking I will be switching to…read moreanother dermatologist didn't seemed like she cared one bit was in a hurry. Would like put zero stars if I could.

From the owner: Dermatology & Cosmetic Surgery with 3 Locations to searve You…read more Mole removal, Anti-aging skin care, Skin rejuvenation, Mohs surgery for skin cancer, Laser treatment, Cosmetic consultation, Anti-Aging consultation