I had an incredibly disappointing and painful experience at El Centro Dermatology and Laser Center…read more I came in for a PRP hair treatment, a procedure I've undergone more than 60 times at various establishments. Unfortunately, this was by far the most painful experience I've ever had, accompanied by excessive bleeding that I've never encountered before. The procedure was performed by a nurse whose qualifications were not disclosed, and there was no doctor present during the treatment. The nurse used a larger needle than what I've seen in previous procedures, and her technique felt imprecise--she injected straight into the scalp rather than at an angle, as I've seen experienced doctors do. I could literally hear the needle penetrating my scalp, which was alarming. The excessive pain and bleeding prompted me to return to the clinic immediately after the procedure, seeking assistance and clarification. When I finally spoke to the doctor, he was dismissive and defensive, insisting the situation was "normal." My concerns about the amount of bleeding and pain were met with frustration rather than empathy. To make matters worse, the doctor abruptly suggested refunding my money and refusing to see me again, implying that my concerns were solely about finances--which they were not. The receptionist was equally unprofessional and rushed the process, showing no regard for my well-being or my wife's worries. This entire experience left me feeling unheard, uncared for, and extremely disappointed in the clinic's lack of professionalism and patient care. I would not recommend this clinic to anyone considering a PRP procedure. If you value professionalism, proper technique, and compassionate care, I strongly advise looking elsewhere. Update, as a response to the owner's comment: how dare you say I wanted more money? I never even asked for any money back. I asked for the doctor's assistance because I was feeling very bad, I was bleeding a lot, and I started feeling dizzy. Doctor Mani came to see me and instead of providing any medical help, he started saying he will refund my money. I explained it's not about the money, and he said "of course it is" and left me unattended, telling the receptionist he never wants to see me again in his clinic. He didn't even try to see if I am ok or not. I was never rude to your staff or nurse. Everything was perfect, we made lots of conversation, I complimented your clinic and the reviews. But all took a bad turn when the nurse, Bianca, started doing the treatment. I can't know for sure, but I believe she had little to no experience. I have done the procedure over 60 times and this never happened to me. She butchered my scalp. I am pretty sure she used the wrong needle, and she also did not enter the scalp in an angle. Lydocane helps with the pain, not with the bleeding, and the problem was not the pain, but rather that I was bleeding a lot. She even said it during the treatment, nervously "oh, wow, you are a bleeder". Her hands were full of blood, I was literally dripping blood, to the point that I started being dizzy and my hands were cold and shaking. I came back for a doctor's attendance, not for the money, and I definitely did not ask for more and threaten to post bad reviews if you don't pay me more. You should be ashamed to call yourself a doctor... If anyone here ever had a scalp PRP, you tell me if your scalp has ever bled like this. Mine sell definitely hasn't.

The team at California cosmetic is nothing less than amazing. Very kind and welcoming . Patricia…read morewasn't nurse and was so patient with me during my process. Dr. Mani is a genuine soul who makes you feel so welcome and important and gives you one on one attention. To all the staff, thank you ! Anyone thinking of coming here, don't think twice !

No efforts in communicating with patients. It is my first appointment with the clinic. I was…read morereally thrilled to visit this new clinic as it was for me. I arrived on time, checked in, and because the front desk lady said because I was also on my phone when I was checking in she skipped me. She said because I was on my phone. I was not rude to her at all, and yes I was on my phone, but even though I was on an important phone call from social security disability administration office which I'd been waiting for over a year for. As I mentioned, because right before I walked into the office I received the call and was trying my hardest to not be rude to either party, I decided to keep the phone close to my ear and respond to the disability officer as promptly and politely as possible. When I directed Myself to the front office assistant, I said hello, did not disregard her questions, and was professional to her. Right before i walked away from the window at the front desk, I told her I'd be right back, it seemed to me she heard me. I ended up walking outside because the gentleman was asking me for some information I had to give him for my claim in the car, which was right outside, when I came right back in she told me she skipped me because she thought I'd left. I did Mention to her I had told her I'd be right back, she looked a little upset at me and told me three different things as I was trying to tell her my situation. 1st reason for her dropping my appointment-You left., 2nd., you were on your phone.3., I did not tell her that I'd be back. She went on to tell me the doctor had a meeting at a specific time and she cancelled my appointment due to all of the above. She didn't even provide me the time of day to explain to her my situation. She ened with telling me she canceled my appointment because I was on the phone very rudely she answered as if she would have gotten attended because I was on my phone when I was communicating with her. I know it is rude for me to do that, but I do know how to multitask and I am professional. I too am a professional woman just because o was not behind that window and I was a patient during this encounter, I still provided both parties with the upmost respect and time they deserved. I was given the option to sit and wait for the dr to finish his meeting and then he would see me. I said that was okay. Granted if he had a meeting and they had to cancel my appointment for his meeting, I did not step away from the office not even 10 minutes for them to cancel my appointment, nor did I receive a citrusy call to see if I was okay and if I was going to yet be seen. There were no efforts in communicating with me at all. This is my first initial appointment and now I don't even know if I want to continue seeing them. I will give them another chance hopefully my entire time here is not the same every time I visit. I will be hopeful and pray that this was just a terrible misunderstand and miscommunication somehow. I truly understand if he had an appointment after me, I just wish they would have made me feel like I was an important part of their community as well and given the same courtesy and kindness so we could have established a most respected relationship. Hoping for the best. If not I don't have many options here in the Imperial Valley though if I do continue to have these problems I will take it up to the agency who provides medical care and medical staff, as well as for looking for a new dr elsewhere. Wishing for the best!!

Great experience!!! Loved the atmosphere and the vibe . Dr.Hahm and Dr.Gwon were both great during…read moremy consult and cosmetic procedure. Everything was explained so thoroughly and all of my 2000 questions answered . Highly recommend

Dr Vo is a nice dr but it's not the same since dr strong left the Ofc is cluttered. The drs. Wife…read moreis not someone who should see patients I'm afraid he'll be Losing patients if she continues working there she is very rude to his patients and is not as professional as a Dr. should be!!!!!

My card was charged and then I was refused service when it was discovered that I had been seen in…read moreMexicali and had Mexican insurance. #VenusNguyenFNP was extremely rude and uncaring. Subsequent questions were met with reprisals. This practice made it known that I cost them money by being diagnosed elsewhere and they won't see me even on the web service. This lady absolutely hates Mexico and their doctors and patients and very publicly stated so. It seems s by far the most horrible experience of my life in any industry, let alone in the medical field. The utter hatred this woman has is palpable. I was personally treated with absolute hate, disgust and contempt. I can't even call with billing issues without being hung up on. Skip this place at all cost. This place is more evil than medical. Stay away. Really, she hates you and will tell you to your face, especially if you live in Mexico

Horrible customer service & the older lady was very rude. 7 is the limit for inside & 3 customers…read morecame out so when i was about to go in they asked me to wait, I have been standing outside for 8 minutes already.

Came in to purchase hair extension glue and there was a young girl training. Both, the manager and…read morethe rookie employee had great customer service. This is my local beauty store, it is clean, quiet and welcoming.

Had a bad experience, I put all my trust in this place my…read morehair was totally virgin and they ruined my hair I ask for blonde money chunks and the lady did it copper Seriously I was so disappointed I ask for my $200+ back and the women in charge of the beauty salon was rude and said that if I ask for my money back, I wasn't going to be welcomed back

Ulta Beauty is located at the corner of Dogwood and Danenberg Roads in The Plaza at Imperial…read moreValley. There is also a Best Buy and Bed, Bath & Beyond in this plaza which are easier to spot. It's on the side between Buffalo Wild Wings and Olive Garden. This is my second time here and I'm still amazed at all the beauty products. I do like the face creams and moisturizers-especially here where the humidity can be in the single digits! But I no longer need department store products-I've used them for years and they aren't that much different. I looked around for a few minutes but get a bit overwhelmed by all the stuff. I was able to find someone to ask right away and find what I needed quick. I paid and got out so much faster than I anticipated. I definitely recommend this Ulta Beauty. Their Ulta Beauty products are very good, too. I've had really good service here, as well.

I've shopped at Bath and Works many times at different malls. This B&BW is smaller but has all the…read moresame products that you expect to find. I was greeted immediately on entering and took a sample of a body spray sprayed on a paper that they were promoting today. It wasn't anything I would pick up but it was nicer than I would have expected so I guess, it's nice to be open. The person asked if I needed assistance then let me shop. Perfect-helpful yet not pushy. I found two products that I was interested in trying. The Hyaluronic Acid Hydrating Body Cream and the Sea-tox Mermaid Body Lotion! The Mermaid Body Lotion smells nice and feels very hydrating! I was the most surprised by the Hyaluronic Acid Hydrating Body Cream. It works great! One test and it helped some little bumps on the inside of my arms. I tried the sample on my arms and by the time I got home, many were gone! And later that evening, they were all down. I have to say I look at B & BW in a different way now. I expect it to feel soft and smell good but the products do good things. I like really liked the products I tried today and would definitely return. Service was excellent and the cream did something no other products that I've tried has done.

A good smelling room is always a must. Nobody likes crusty. Whenever I need a good candle I come…read morehere. Bath & Body works is a bit on the pricey side but whenever someone walks into your place and says "it smells good in here!" That right there is priceless. The workers there are very attentive to your every need. They're really great about keeping you up to date with whatever specials they have for the day or good product recommendations. I highly recommend this location!

After eating breakfast at the Dunkin Donuts/Baskin Robbins right across the street, my husband and…read moreI stopped by this CVS to pick up a few items for our road trip back to Las Vegas! This CVS Pharmacy y Mas location is off of Imperial Avenue and the 8. There were plenty of parking spaces available on a Sunday morning. It's open from 8:00 A.M to 10:00 P.M. Pharmacy hours are different. The team members are this location were great! We ended up getting a few soft drinks and snacks like chips and candy for the road trip! This was a convenient CVS to stop by as it's right next to the major highways! There is a ATM and Moneygram inside this CVS. Primo water refills are available outside of this CVS as well!

Under no circumstances allow these leeches to sell you their membership that supposedly makes it…read morequicker to checkout. It does no such thing. Do not allow them to harvest your information either, claiming they will give you discounts. They will sell your information to big pharma and give you a few pennies in return. This is by far the worst pharmacy I've ever dealt with in terms of having things in stock. I'd give this dumpster negative stars if I could.

Had my first appointment today the doctor is way too fast for my liking I will be switching to…read moreanother dermatologist didn't seemed like she cared one bit was in a hurry. Would like put zero stars if I could.

From the owner: Dermatology & Cosmetic Surgery with 3 Locations to searve You…read more Mole removal, Anti-aging skin care, Skin rejuvenation, Mohs surgery for skin cancer, Laser treatment, Cosmetic consultation, Anti-Aging consultation