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    MAC Cosmetics

    4.0 (7 reviews)
    Open 9:30 am - 6:00 pm

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    Urban Calm

    Urban Calm

    (1 review)

    Had the 'pristine pedicure' at Urban Calm City Centre. Overall it is a very expensive service for…read morewhat you get - you can get the same service for much cheaper elsewhere. It didn't have the luxury, special environment and feel that I had expected for the price. But my main issue is the poor quality of the service. The nail polish was badly applied, it didn't even cover my whole nail. It was applied so thick that even after over 30 minutes waiting for it to dry, it was still thick and gloopy. After walking 10 minutes home, I took off my shoes and found it totally smudged, and still so wet that I could scrape the polish off with my fingernail. Worst of all, the manicurist clearly doesn't know where the cuticle ends - they painfully cut off my living skin around my toenails, leaving them bleeding, sore and now scabbed. The salon has refused even a partial refund for the service because I didn't speak up before leaving the salon - although of course the polish smudging wasn't seen until I got home. They have offered to re-apply the polish but after having chunks of skin cut off last time, you'll understand I don't feel safe going back there. Avoid this salon like the plague, unless you enjoy paying luxury prices to have your toes looking worse than before you went in!

    From the owner: Our city store is a spa hideaway, located in the Metquater retail hub, boasting the cities only…read moreDermalogica Skin Bar and relaxing pedicure thrones. Our flagship store is frequented by city slickers, Liverpool socialites and visitors to our city looking for a relaxing break from modern city life. ​ At Urban Calm Spa, Liverpool we use only the best brands that will leave you feeling buffed and beautiful from top to toe. ​ We are open 7 days a week, whether you need a glam team for your big night out or to melt away after a hard week in the big city.

    MAC Cosmetics - makeupartists - Updated May 2026

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