I'm addicted to (s)MAC! Step aside Max Factor, because MAC is the makeup of makeup artists, and we all know it. Ok, it can be a little pricey sometimes, but goddammit I think it's worth every penny! The girls in the store in the Met Quarter are really nice, compared to some makeup counters in department stores where you can feel the girls counting your blemishes as they talk to you. There is one girl in particular whose name I don't know, but she is always nice to me and recognises me from my infrequent visits (MAC is a luxury I can only afford twice a year). They have all your details on file and probably a detailed record of every item of makeup I've ever bought, which is a bit scary but comes in useful when you run in all flustered doing last minute holiday shopping and you can't remember what shade of pink your favourite blusher is. They also do makeovers, mini makeovers and just generally help you with face-related things. A couple of years ago I was offered tickets to their new range launch at Christmas, and it was time well spent I reckon (although the models got to wear designer dresses and I was a bit jealous). Yes, I've just written this much about makeup, but if you're a guy the only way you can understand is by thinking about something you use every day and never want it to break or become useless. Like a phone. You want the best phone you can afford, right? Well girls want the best makeup they can afford. And without it we'd look and be a lot more scarier!! read more

MAC Cosmetics - Makeup Artists Near Me - Liverpool, XMS

I don't know what it is about Mac that always makes me nervous. Actually, I do. Let's not beat about the bush. The staff are so dolled up to the nines in there, seriously, the stuff looks trowelled on, that I daren't go in for a consultation just in case they make me look like a clown or a weeping drag queen. But anyone who's had the experience, please, prove me wrong! I actually want to get a makeover. Meanwhile, I pop in to coo over the cosmetics. The colours are just unbelievable, and it's a great place to pop into if you're looking for essentials like primer and toner. It's certainly not the cheapest of options, hence its location in the uber posh Met Quarter alongside the likes of Molton Brown and Kurt Geiger, but if you're after a high quality treat for your face then it's definitely a good place to pop into. Plus I've always found that with high end make-up - the likes of Mac, Urban Decay, Benefit - a little goes a long way, thereby it does actually end up being rather good value. read more

Possibly the friendliest staff at a MAC store I've been to (and that includes stores in the U.S.). I walked in and the layout of the store was nice because there was room to move around. The last one I went into, you could barely breathe without bumping into someone else. There were quite a few staff buzzing about. I went in for some new eyeshadow colours for the spring/summer. While there were two staff members that seemed to be oblivious to customers in the store, the rest of the staff were very helpful and friendly. One in particular, Elizabeth, came over and asked me if she could help. I told her what I was looking for and she did point out some of the new palettes that had just been released. I liked the look of one of the palettes and I just asked if there was a little template of ways to use the colours because sometimes more than two colours throw me off. She asked me if I'd like her to demonstrate, so I said sure. The way that she explained everything was easy to remember and she even included little hints and tips with brushes and moving from a day look to an evening look! Because she was so helpful with that, I thought I would ask about foundation since apparently the acne I never had as an adolescent is now plaguing me as an adult. She offered to help me find a cover up and colour. She ended up pairing me with a tinted moisturizer and a concealer for when I need a bit of extra help. She showed me the best way to apply it so I don't end up with it caked on and even gave me a couple of extra tips with it. I wasn't expecting a makeover, but it really made me feel confident about my purchases... that I would actually know how to use them when I got home. So why the one star... the prices for the items are not clearly marked. I always expect things to be on the pricier side when I go to MAC, but £35 for a brush! That was the most expensive item out of the makeup I bought! I don't mind paying a little more for higher quality items, but I thought that it was excessive, especially when it was more expensive than the makeup itself. read more

I love MAC. I was so unbelievably happy when I heard that a MAC store was opening in Liverpool. I saved my pennies and went along. The MAC store is awesome. It is clean and tidy and filled with so many different types of wonderful products which are well laid out and excellently organised. This can be a little bit daunting and I was relieved when a member of staff asked me if I needed any help. The MAC lady was happy to answer questions and recommend products to me. She was more than happy to spend time ensuring that I understood everything I wanted to know about their cosmetics and I left feeling very happy indeed. MAC cosmetics are not cheap, but they are well worth the money. Their products are vivid, long lasting and of a very high quality. The staff that work here are truly wonderful. They are not just shop assistants, working here to pay the bills. They are actually qualified make up artists who really know what they are talking about and are keen to pass on their knowledge. read more

The Mac Cosmetics store in the Met Quarter is not a place for the faint hearted - particularly on a Saturday afternoon where it is practically taken over by a flock of fake-tanned-curler-besporting women all relying on MAC's army of make-up artists to glam them up prior to a big night out on the tiles. Caught in such a whirlwind of cosmetics and screeching, it's amazing that the MAC Cosmetics staff manage to provide any customer service at all. Yet they do, and pretty good it is too. Last time I was there, I was impressed by the amount of time that the obviously busy assistant spent with me helping me choose the right kind of liquid eyeliner and lipgloss for my look. I might have left the store significantly poorer, but I was genuinely satisfied with my purchases and definitely intend to go back there again at some point in the near future when I need to stock up on all the key things I need to keep me looking (relatively) beautiful. One small thing to remember when you're there though - you'll need to know the name of the person who served you when you go up to the till. From the looks of things, the staff there work on a commission basis, so if you don't know their name, they won't get their pennies. Which would be a shame really if someone's taken the time to find you just the right product for your 'look!' MAC Cosmetics may be a loud, overly perfumed pit of lipstick and hairspray, but they're definitely good at what they do. This is definitely a place to go to if you're looking for something more than your average Rimmel concealer. read more

I had a consultation there a few months ago, I had it because I was hoping that they could show me a way of using less makeup but still looking nice. The lady was very friendly and explained to me everything that she was doing and made me a quick chart of everything that she had used on my face at the end. I found it very helpful and I would recommend it to anyone. However, a few months after I had my consultation, I started to run out of concealer, so I went back to the store to get another and took my concealer tube with me so that I could check that I had got the same colour. I gave the lady behind the counter the tester of the concealer (in my colour) and simply asked if she would be able to get me a tube and she shortly brought me a tube. However it was not until I got home that I noticed that she had in fact given me the wrong colour, despite the fact that I had asked to to make sure that it was the right colour. Usually, I would not make a big fuss of this (people make mistakes) but I do live on the wirral so it is not like I could just go over there quickly and sort it out, so I gave the shop a call and explained to them my problem and they suddenly became very defensive insisting that I must have been the one in the wrong, when I know for a fact that I was not. This incident could have been solved with a quick apology for the mix up but I believe that some of the staff clearly lack some basic people skills. I'd probably give the store 10/10 for the products they offer, but a far less generous 5/10 for customer service. read more

So today I went to the MAC Makeup store in Liverpool to purchase a new foundation as my previous one had ran out. Usually I am rather anxious about walking into a place like MAC due to how pretty and nice makeup all the workers have, especially when I am coming straight from work with next to no makeup on. However, I was greeted by a very nice girl, I wish I could remember her name-she had glasses and blonde/brown hair, she approached me and asked if I needed any help, which I did, the foundation shade which I wanted wasn't currently out but she happily got the one I wanted out of the storage drawers before asking would I like a pump for my foundation as the studio fix foundation doesn't have one which I did and was glad that she offered me one and got it for me as I was pushing it for time. She then offered to keep my products behind the till whilst I continued to have a look around. She also asked me if I needed any more help however I just wanted to have a quick look round. When I went to the till she greeted me again with a more than welcoming approach and attitude-she also remembered she'd served me which was nice as most staff in stores don't! Such little acts of kindness can make such a difference to an experience in a shop. read more