I keep coming back here despite it being over an hour away. This mom and pop gives you something…read moreothers don't: excellent customer service. For example, the owner TC went above and beyond by installing snow tires after hours as I was not able to get out of work before the shop closed. The shop is very tidy and the prices are fair. I never leave rewiews, but I felt obligated. I have been going here for 5 years now and the quality of work and customer service always leaves me amazed. I drive a 2016 WRX and am very particular about maintenance and performance. This place is 5 stars, hands-down!

I had a tire mounted a few years ago, and it was the most I've ever paid…read more I'd never go back with the price they charged.

These guys are no better than your corner dirt used car lot. On Saturday, I made a deal for a car…read moreat MSRP and got multiple assurances in writing that the deal was done and that I can stop searching. On Monday (today), I got a call from Kyle Whelan to let me know that he's vetoing the deal and will charge me an extra $5,000. I asked him very direct questions about his integrity. He specifically told me that he was not going to honor the word of his team and that it was a "miscommunication" (despite the original deal receiving manager approval and has Kyle's name on it). He admitted to calling neighboring dealerships to compare prices after we made the deal on Saturday and today he settled on $5k over. At the end of the call, I finally told him that I have no respect for the way he represented the store and Kyle said he didn't care.

Went in for a recall and left with a big bolt and washer in my new tire, service manager refused to…read morecomp anything for me. I am not happy, to say the least. Front line staff good.

Outstanding experience! We have been customers for years. They are very reliable and offer honest,…read moreaffordable work. Anytime we have something that needs ro be checked, Jason is our go to shop! I confidently recommend them for any automotive need.​​

During this transaction, the merchant exhibited major deceptive business practices, which forced me…read moreto immediately halt all contact and have the truck towed away: Refusal to Return Parts: When I asked about getting the old parts back if a replacement happened, the mechanic claimed a "core charge" prevented it. When I offered to pay the core charge out-of-pocket to keep my property, he refused to call his supplier to check the price, aggressively claiming he was "too busy" while I stood right in front of him. Refusal to Stand By His Work: The merchant wrote "New PCM to fix issue" on his paperwork. However, when I asked him to sign his name to validate that his diagnosis was correct and would actually fix the vehicle, he completely refused to sign it. Fabricated Billing Items: The merchant charged for items like an engine coolant sensor and its wiring. However, the vehicle's computer was not even communicating or reading data to generate a trouble code for that system. They billed for things that could not possibly have been diagnosed. Definitive Proof of Fraud (Dealership Invoice Attached): Because of his hostile behavior and refusal to sign his name to his own diagnosis, I had the truck towed directly to an official manufacturer dealership for a certified inspection. As clearly proven by the attached Official Dealership Invoice: The truck never needed a new engine computer (PCM). The actual issue was simply a broken wire running to the PCM. The dealership repaired the wire, and the truck runs perfectly on its original computer.

The most important thing I can say about Cooper's is that they're trustworthy and fair. I recently…read moremoved back to town and was nervous about finding a new place to take my Honda (we've crossed the country many times--this car has my heart, lol), and a recommendation from a friend sent me here. They explain everything so I can understand, don't make me feel rushed, and answer all of my questions. Their prices have been more than fair, and the service has been excellent. My inspection, fluid services, and tire rotation were all done at a price that honestly impressed me. My alternator died and left me stranded around 2:30 in the afternoon. I called Cooper's, they told me to tow it right over, and they somehow got me back on the road the very same day--again, for a price that impressed me and was more than fair. Honest people, great service, and they have a new customer for as long as I'm in the area.

Great service and a fair, honest auto repair shop, which isn't always easy to find. Phil went above…read moreand beyond to take care of an issue with my car. I highly recommend Cooper Auto.

Best service ever had with a mechanic business is very friendly…read moreI recommend Bob's anybody who needs Auto repair

Fantastic service, I went in for inspection and oil change - not only were they quick but they were…read moreincredibly knowledgeable, no bs. Great people, great shop, and without a doubt they'll be my shop here in PA moving forward. Great experience, can't say enough. Well priced too.

Had the unfortunate mishap, of a flat tire on the way in town off Rte 7, on the way to a wake of my…read moreadopted gram in Hubbard, that recently passed. After the run around with Triple AAA, taking awhile to get to me...choose this place and was satisfied. Honest, reliable, friendly staff..not thrilled on needing three more tires..happens on Buffalo NY roads. Highly recommend if your local, or out of town and find yourself needing service, wait was not even an hour.

Dave & crew are always prompt, responsive, and give full explanation of work done (and needing…read moredone). Pricing is reasonable and staff is knowledgeable and go out of their way to help! Wouldn't take my care anywhere else

I've been a steady customer of True Tread for 15 years today I went to get the standard 5000 mile…read moretire rotation and spin balance done. Well after getting scolded by a mechanic and told I don't need spin balance and to quote "It's a pain in the ass to do" and "We're short handed". They will no longer see my vehicle or me again. I went in for contracted service and was basically told no and piss off. DONE!

They are efficient, thorough, and do not oversell. In fact, during their overall safety check,…read morethey discovered a bulb out and replaced it free as a courtesy. It is worth the drive from Niles to have my car so well cared for.

Finally an auto service place that doesn't rip you off! This guy really is honest. He doesn't make…read moreup repairs that you don't need... I've been taken so many times by other places that are only interested in selling you service you don't need and telling you something needs replaced when nothings wrong with it. This guy is not like that. Would strongly recommend this place, especially if you don't know much about cars.

Had a few things done here from breaks to replacing a blown engine in my van... Always happy with…read morethe work, seems honest.. And I would go back..