I called to get a quote on what I assumed was a major problem. Both of my upstairs bathrooms were…read moreleaking. The tech came out and charged me $300 to take pictures and tell me I need to replace my faucets because they were old. We just renovated both bathrooms 5 years ago. He could not find the problem and said that it would be $900 to figure out the problem. Needless to say I called another company and he fixed the issue (leaking pipe and toilet sealant) for $320.

My wife and I have been using Sutton Brothers to service our air conditioner and heater as well as…read moreour plumbing system for more than three years. The service has been exceptional so when we needed a new heating and air conditioning system we called Sutton Brothers immediately. Our system was 20 years old and was at the end of its life. Ian, a Sutton engineer, spent a number of hours reviewing our needs. He was very thorough and professional. He developed a plan for replacing the system and left us with a detailed plan to install a new system. Sutton Brothers' price appeared to be very reasonable and they would be able to install our system within a few weeks. We interviewed another firm, to do our due diligence. They came up three solutions that ranged from 40% to 120% more than Sutton Brothers. We selected Sutton Brothers. Tito and his partner Eduardo installed the ac and heating on our schedule, arrived on time and completed the job within eight hours, and left the property better than when they arrived. My wife works from the house and she said she barely knew they were there. I strongly recommend Sutton Brothers for their service, price and tremendous staff.

Be warned -- They send a stoner named Vince out to almost get electrocuted while testing a hot…read morewater heater. Confirms I need a new hot water heater. 24 hours later I have to help the less than 100 lb plumber empty out the tank and move the empty tank to his truck. $4k later - water heater wired wrong and breaker trips. Not pleased. Credit card charge at 12:50p. It's now 7:15p - I have yet to receive a receipt. I will dispute charge due to no response. Chris, the owner, tries to pathetically remediate. Still no resolution. Still no hot water. Still no solution.

The two that came to remove a water filtration system were professional and answered all my…read morequestions. I also thought the quote was reasonable for the job done and service call.

I have used Temp Rite for the past 6 years. I met them while searching for a company to replace…read moreboth my heat pump systems in my dual zone house. They were competitive on price, and they are a smaller, hungrier company looking to do right by their customers and employees. When they did my install they were training a young man named Carson. 6 years later, Carson came on a service call to see why my AC was down, and found my 20 years later old intake had collapsed on itself after not being able to pull enough air. They were able to quote, get materials, and turn around the service call in a day or two. I'm impressed 6 years later Carson stuck around - that tells you the company is good and working with their teams to keep talent. This is a family business and they treat their employees and customers like family as well. I trust this company, they've done right by me for the past 6 years. They have always shown up, they have always made it right.

Scott is responsive and professional. I have used the company for years with complete satisfaction!…read moreThere service is excellent!

Routine HVAC inspection for spring. Tech, Chester Skeens, answered all questions and worked very…read moreefficiently. Unit is brand new; no issues present.

We have used Gwyn for years with no complaints. Our house is over 90 years old so it made sense to…read moreset up a service contract with them and we have been very pleased. They are always professional and pleasant to work with and the technicians are knowledgeable, helpful, and personable. Highly recommend.

PSA for anyone in Winston or surrounding areas. If you need an electrician, check out Salem…read moreElectric Co. A friend recommended them a couple years ago and we have used them several times since then for residential things. They are very responsive and really try to work to fit into your schedule. Today they were here for about 30 minutes. They fixed an outlet on my back deck & installed an updated light on my front porch. The last time they were here they spent time and really listened to me about noise I was hearing in the lights in my living room. We worked together and figured out the issue that I've been living with for around 6 years. Highly recommended!

Poor customer service, poor communication, messy and incomplete work…read more I scheduled an appointment over 2 weeks in advance. The technicians did not finish the work and told me they would be back but never bothered to return. When I called the service manager I was told I would have to wait because I was a "work in" even though I booked in advance for work that was never finished. The service manager is slow to return phone calls, if you are lucky enough to get a return call at all. The technicians that did the work left an electrical wire hanging from my ceiling and broke a light fixture but never bothered to follow up about cleaning up the mess.

I contacted Circle One Electric because I had electrical outlet issue…read more Ben came out and fixed the situation quickly and made sure to check that the other outlets were in working order. Highly recommend Circle One Electric!

One of my power outlets started smoking. Ben the owner responded via yelp and said that he could…read morestop by today between 4:00 & 6:00. He arrived at 4:30 and immediately diagnosed the issue which was a loose connection within the outlet. He replaced the affected outlet post haste and offered to send an estimate to replace all the outlets if I didn't want to do the work myself. He was very friendly and knowledgeable in his field of expertise regarding electrical and wasn't pushy about doing anything that didn't need to be done other than taking care of the initial issue. His response and pricing were reasonable. I highly recommend Circle One Electrical and look forward to working with his company again should the need arise.

Our air conditioner stopped working on a really hot day. They got to us quickly and fixed it that…read moreday! Thanks you guys!

Our air conditioner recently stopped working. I've used Reedys several times in the past and called…read morethem again. The service person spent two hours trying to bypass the control board, It was working when he left but he said he didn't know how long it'd last until we needed to replace the board. That fix lasted about two hours and cost us $283.55. I again called Reedys, and the same technician came with a new control board. the cost was $650.00. the unit again worked when he left but ran for only a couple of hours. I called the service manager and he said he could send the same guy out and I decided I needed someone else. A friend who knows pumps and electricity troubleshooting looked at it for us. He found a clogged condensation pump motor. He cleaned it and the unit has worked fine since. I believe the service man doesn't know much about repairing the equipment or was running up a huge bill, The service manager said during a brief conversation that he didn't repair air conditioners. I wish I had contacted someone that knew how to clean a motor before calling Reedys. I've used this company many times but will never call them again. We spent $908.55 and nothing was fixed. For all I know the service man merely vacuumed the water out of the pan, which would have gotten the unit to run for a couple of hours.

Service was amazing. Very prompt and fast. I explained the issue and problems. He adjust and fixed…read moreand showed me what needed to be done. 10/10

Be forewarned. Not responsive. Asked for estimate and agreed on scope and date to install…read morewallpaper a week in advance. All seemed good. They didn't show up. No contact. Had to chase down and got a response later on the day that was sick. Ok no worries rescheduled to 3 days later. Again no show and no contact. At this point just want to warn others.