Absolutely rubbish service, and the quality of the food ranges from nice to inedible, depending on what day you go.
Various times when I have been here, I've been served raw egg (the white still clear), overcooked food, cold toast, and today a burger that was not medium rare as stated in the menu but BLUE RARE and tasteless despite being smothered in "special" sauce that was spilling out everywhere. Burgers are not supposed to be slapped together - this clearly was. Impossible to eat and sloppy! This was disappointing as I've had the burger here before and it was really nice.
We made allowances for these slip ups in the past on the basis that they were new and finding their feet, so gave them several chances, but today's visit takes the cake.
The coffee is usually nice but today it was undrinkable!
If this place is still open in 6 months it will be a miracle, unless they pull their finger out.
Staff are "asleep at the wheel". Even when not busy, coffee seems to take ages to come, and there seems to be no system in place for ensuring tables that arrive and order first get their food before others who arrive after them.
It's a bit of a disaster, really. They've been lucky so far as there is only one other cafe in the immediate vicinity so very little competition.
I won't be back in a hurry - if you want to charge top dollar, you need to make sure your quality warrants it! Right now, you are some way off and seem to be slipping backwards fast! read more