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Mabank Family Pharmacy

2.6 (5 reviews)
Closed • Closed

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2 years ago

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Walmart Pharmacy

Walmart Pharmacy

3.3(6 reviews)
3.1 mi

I used to think CVS Pharmacy was bad, but the Pharmacy staff at Gun Barrel City is the absolute…read moreWORST when it comes to demonizing patients with painful medical conditions. They speak "at you" in a condescending manner and then REFUSE to fill your prescriptions for pain medication, even when you explain to them that your doctor-patient communication is transparent and fully within federal guidelines! They treat all pain patients as though we're all drug-seeking addicts, and never even consider that there are genuine conditions where the pain is so intense that many of us feel we'd rather be dead than live in such agony. Personally, I have nearly 42 YEARS of addiction RECOVERY under my belt. I have spoken at countless schools. Prisons and other institutions regarding the disease of addiction. Clearly their so-called education teaches them little other than to demonize all pain patients. Their ignorance could cost people their lives. Something needs to be done about the way the medical "professionals" and pharmacists treat people eho are already suffering. It's not my choice to need pain relief. It saddens me deeply the ignorant and distasteful way that ESPECIALLY WALMART GBC Pharmacy belittles patients, talks down to us, and refuses to fill our prescriptions even when the request does not violate any local or federal laws. They're pathetic and abusive!

Revision - My comments below and star rating was based on one of my interactions with the pharmacy…read moreand does not reflect the majority of my interactions. While it does still remain the worst pharmacy interaction of my life, the vast majority of my interactions have been positive. As a result, I'm rerating the pharmacy and toning down my review. I hate leaving a bad review based on one bad experience. And, no, I was not asked to revise my review. I'm doing this on my own free will because everybody and every business have a bad day from time to time. Worst pharmacy experience of my life. The Walmart Pharmacy app prompted me on a Saturday if I wanted to refill a prescription. I clicked refill. App tells me medication will be ready on Sunday. I go in on Sunday and prescription is not ready. In fact, they inform me, it's "too soon" to refill the prescription. I get treated like a criminal. Fortunately the next day I didn't have to deal with the weekend pharmacist and my problem was solved. Hopefully this won't happen again and I'm not trusting the Walmart Pharmacy as much. It's just not synced up very well with reality. Humiliating situation.

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Mabank Family Pharmacy - drugstores - Updated May 2026

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