So, so, so disappointed! Came in today for a spur of the moment foot massage hoping to have the same women that gave me a massage the last time I visited a massage today! I was so happy that the woman was there. I do not know her name but I know her face. I went to the bathroom and when I came out she was not there. Another women was prepared to give me my massage; however, since I saw that the other woman was there and I know she did a great job the last time I was set on having her.
I requested her and the lady who was going to do my massage said " you go". I said "I'm so confused, you want me to leave" she said yes. I thought maybe she didn't understand English so I asked her "do you understand English?" and she replied "yes". When I proceeded to walk out she said "you go?" I said "you just told me to leave, why would I stay, I just want the other woman that was just here to do my massage". I gave her the benefit of the doubt that she did not understand English well. She proceeded to call the woman, or so I think she did, because she was speaking in another language. When she got off the phone she said very rudely "NO, LEAVE!"
At this point I was just annoyed. I was very patient in trying to understand what the issue was; however, I decided it was not worth it to invest my money into a business that asked me to leave.
Poor customer service today, very disappointed.
Happy Yelping :) read more