I don't write a ton of reviews but my recent experience was so wonderful I can't help but post. We…read morebecame a new customer of Star Petroleum about a year and a half ago when they came out to service our Propane tank. The service team was so nice and they are so conveniently located that we decided to switch over our oil to them as well. We've been very happy with no complaints. Recently, just days before our vacation out of the country (of course), our oil tank spouted a small leak. We called to ask if we could patch the tank until we returned from our trip. They came right out and attempted to help with a short term solution. Because the small hole was right on the seam, it was not able to be patched. The team was so considerate and concerned about us being able to enjoy our vacation that they went above and beyond to help put us at ease. They were able to create a temporary resolution until we returned home from vacation and had their team coming out while we were gone (with my sister-in-law house/dog sitting) to monitor the situation and keep the hot water going with a small supply of oil sourced outside of the tank that they continued to refill. Every single person that has come out has been extremely helpful, knowledgeable, friendly, and professional. Once we returned from our trip we found out that the annual service fee we pay (I think it is in the $60 / year range - very reasonable) also enrolls us into a program called "Tank Guard" which is like an insurance on your tank. With the replacement of our tank, this program covers up to $2,000 on the cost! It was truly the silver lining to an almost disastrous situation! Throughout this ordeal, I cannot speak highly enough on how considerate, accommodating, and supportive Star has been to us. Without their hard work to put us at ease, I don't think we would have even gone on or enjoyed our vacation but, because of the stellar team at Star, we enjoyed our trip and came home to good news about our oil tank replacement. Couldn't have picked a better oil supplier!! We are very, very happy customers!! Thank you guys for going above and beyond - it shows that you see your customers as people first and it makes all the difference!

After 16 plus years of. using them I had a problem so they sent out an agent who had…read more around 2 yrs experience to fix. Needless to say he did not know what he was doing. I ended up going to someone else. Consider using another Company.

I had an issue.........spoke with the agent at W. H. Riley...after our conversation my concern was…read moreaddressed....all parties pleased.

First Class Driver, they just did a delivery and i couldn't be-leave how well this Guy did getting…read morein my driveway, it is still a mess from the snow Thanks W H Riley & son!

The best oil company out here! Great prices. Honest and quick to fix any issues. All service has…read morebeen top notch.

We were customers of Morrissette oil for one year and during that year they had constant issues…read morewith organization. We gave them a card to put on file and told them to charge it whenever they delivered to us or performed a service and we continued to get overdue bills from them and had to remind them to charge the card almost every time. We canceled our service with them in October and told them we had a new provider. Since we canceled they have delivered oil to us twice despite us telling them not to. They called us just today asking if they should charge our card on file for over $200 of oil they delivered a month ago despite us canceling our service with them and finding a new provider with cheaper rates. Update: After following up with them again it turns out they didn't actually deliver any oil to us this last time and had mixed up our customer file with someone else. They charged us for oil they didn't even deliver and probably wouldn't have noticed their mistake if we hadn't made a fuss about it.

James is a great guy to have do work for you. Had problem…read morewith my yard drain. Came promptly....did a great job at a great price. An excellent contractor!

Call during the snowstorm and they came the next morning. Very informative and did jot charge more…read morethan our regular visit to have our tank pumped.

So utterly rude it is unbelievable. With the limited options here in Worcester I was tempted to…read moreutilize this company as their rates were quoted reasonably. But honestly, they need to get an assistant who has experience in customer service. I called and talked to an extremely rude gentleman to get the quote. I had my husband call to setup an appointment based on the quotes I collected and he responded to me "Holy crap that dude was rude". This is coming from a man who has much more patience than I do. This is *not* how you run a business. No matter what your business is, customer service *is* part of the job. You could be the best chimney service in the world, but with an attitude like that, you'll get the business you deserve. Bye, try again.

We were looking for a chimney liner for our very old house. The chimney has a bend in it, and the…read moreroof is very high and steep. We had other people look at it and tell us they wouldn't do the job. Safe Side Chimney accepted the job and gave us a very reasonable estimate. They were very efficient, very nice, and stuck to their estimate. I recommend them!!

This company did not return to us with a quote or estimate as promised. We had to reach out again…read moredue to his failure to respond. In the end we found much better. A more reliable company. Really unprofessional impression from Doc's Peak in Uxbridge.

I have used Peak Heating since Kyle took over. I cannot say enough good things about his extensive…read moreknowledge on both our oil heating system and our air conditioning. He replaced out whole system a few years ago. Everything continues to work perfectly. He and his crew are polite, hard-working and they clean up any mess they make.

We had a horrible experience with a local fireplace store, so my co worker referred me to this…read moreplace instead. We not only had superior customer service, but we purchased and had our new gas stove installed within a week! We had been waiting for 7 weeks for the stove from the other place. I wished we had referred to the yelp reviews before using the business closer to my house, it would have saved me a lot of aggravation and I would have been able to enjoy the use of the stove for the holiday season.

We had a last minute request for a catalytic converter for a wood stove. My dad didn't know the…read moremodel of the stove but they helped us figure it out over the phone and then they saved the part we needed until it could be picked up. Since it was the last one they had and it's freezing here, that was much appreciated. Staff were quick and friendly.

We have gotten both oil delivery a furnace service through them. Their prices are super…read morecompetitive. They also deliver usually a day or so after ordering, even though their website says it could be up to 5 days. Service is good too. Our furnace stopped working, we called and they were here the next day. Minus one star because I wanted them to come same day since we were without heat with two kids. Overall I am a repeat customer of them and happy to recommend!

They have always been prompt with delivery via request on the website. I want to especially…read morerecognize them for their delivery next day after my entry in the evening (Friday) knowing a storm was expected Sunday night into Monday. Kudos to them, I appreciate the great service. Lynn