Difficult to say. The estimator made an appointment to provide a free estimate then he called to…read moresay he was running late. That was fine. He seemed nice but he never showed up.

Rodrigo and his crew were great! They did a fantastic job on my roof and left no mess what so ever…read more They are very detailed and explain how they are repairing your roof to ensure it is solid and will last! Very happy with their work.

They emailed with me quickly and easily and were very communicative and helpful with my requests!read more

They will not view the damages of the roof and under it, and will give you a quote to replace it he…read moreroof. They never even came to look at the property. They used satellite images to determine the repair and their assessment is that you need to replace it. Please check the reviews on Reddit for more honest reviews about this company. In addition their communication is slow, their phone is never answered and they don't call you back to discuss details or answer questions or explain anything. Edit after their response: While they say they came to the property, they never did. They gave us a quote from satellite photos and never even saw the rain damages which was the reason I reached out in the first place. When they said they couldn't reach the tenant, I immediately provided them with the photos and videos I had. The tenant also called them to follow up and was informed that nothing else was needed. Yet I had to email again days later to ask if the quote was ready. I emailed asking for someone to discuss / explain the quote to me and got a response asking for a time to call. I shared my availability and have not received any calls. I tried calling them yet there was no answer. Finally 2 weeks later we had to call another contractor come and take photos of all the rain damage and provide a proper quote. Then when I shared this review the owner immediately called me. I've attached the communication that started on the 8th of July. I would like them to provide me with the images and proof/report from the onside inspection they did. They are lying, as they never stepped foot on my property to see and assess the damages.

The owner of the company called me back after a few days and seemed nice. He said that he will be…read morebusy for much of the season because he now works primarily in Ulster County with an agency called RUPCO which provides low-income/ affordable housing. I'm glad he called me back. We did some phone tag. Perhaps it's best the company removed itself from listings if they are no longer providing services in the Capital Region and are working almost exclusively with a Hudson Valley. agency

I was recommended to Lambert through the solar contractor I am using because I needed to fix some…read morelow spots on the roof. After getting two other quotes, I chose Lambert because of the cost and warranty. They came out expeditiously and gave me an in-depth description of the issue, the cause, and how to properly fix it. Picked and agreed on a date for the work and they showed up on time and ready to work. As most projects go, more work needed to be done than originally estimated. Alex worked with me on the price because of the increased cost and when my wife didn't like the shade of the shingle, they changed it on the day of without any hesitation. The level of professionalism, workmanship, and personal attention made them a joy to work with. I would HIGHLY recommend using them for any roofing job

Quick response, good diagnosis of problem (not a roof leak, instead condensation from poor…read moreventilation), Improved ridge vent, installed other vents, totally resolved problem. Not inexpensive but good service, great people.

Excellent craftsmanship on my new roof. Very communicative and cleanup at the end of the project…read morewas immaculate.

Our experience with Alfred at MGG Exteriors was positive from the very beginning. (We had fascia…read morereplaced as well as shutters installed). He was quick to respond in providing estimates, answering questions and completing the work on our home. He stayed in touch during each step of the project, inspected and reviewed the work that had been done, and updated us on when we could expect completion of the work. Alfred is skilled, courteous, professional and personable. We are pleased with the quality of the work and the reasonable cost. We highly recommend MGG Exteriors!

Not happy with the estimate, not explicit enough for a $1000 increase from the total price to the…read moresub total ? Weird.

Great service, happy with the results!…read more Quoting and scheduling was a breeze with Lexi. Klaus came in significantly under other local quotes and it was a no brainer to use their service. The schedule was delayed a day due to rain, however they arrived the following day right on time, and the entire process was completed in one day. I scheduled for this on a Monday and service was completed Saturday. Quick turn around! And they left my home and lawn area super clean. My only nitpick is their trailer stayed on my property for 3 days after the work was completed, this was just an inconvenience. Otherwise, I was extremely happy with the service and my roof looks great.

WE SUED KLAUS / NINA & WON! BEWARE of these incompetent AMATEURS!…read moreWe gave Klaus Roofing Systems of Upstate NY / Nina many opportunities to make it right. She attempted to deflect her company's negligence onto us, the homeowners, and she lost in court. This shady company unlikely has insurance coverage & is unlikely to honor any "warranty" as we've learned in court. In June 2024 we hired Klaus Roofing Systems to replace the railings, lining, & skylight hatch that provides access to our flat rooftop. A few days into the work, they removed the roof hatch which is over 4'x2', & didn't put the new one in. Instead they covered the hole with a tarp & went home for the night. Shortly after they left, a windy thunderstorm started & torrential rain came down all night. The tarp wasn't properly secured & the weight of the water collected made the tarp detach & all the water came down through our attic, soaking down through the floors, & damaged the ceiling of the bedroom directly underneath the attic. We got estimates to replace the ceiling damaged by water, ranging between $4,200-$6,300. We gave Nina more than 7 opportunities to compensate us for the damage. Nina claimed there was already water damage to the bedroom ceiling before they began work on our roof and refused to pay. And, after we requested compensation for the damages, Nina submitted an additional invoice for $3,200, which we refuted in court. Hence, we filed a lawsuit in Albany in SEP 2024. Two trial dates in FEB 2025 & NOV 2025. We received the final judgment in our favor in JAN 2026 for $4,200 for her company's negligence, 17 months later. We have requested payment from Nina/Klaus and she has NOT paid us as of the date of this review. Her mistakes have cost us 7 times more than the judgement awarded, due to a complete re-do needed of their unfinished work! Our roof is still leaking to this day! These people are super shady for drawing out our lawsuit for nearly 17 months! DO NOT HIRE!

The contractor was extremely responsive and knowledgeable. Everything turned out better than could…read morehave hoped.

I could not be happier with our experience with Full Service. The owner, Matt, came within an hour…read moreof our call and was very thorough. He not only gave us an estimate but also advised on ways we could save money and helped us understand how the whole insurance process works. His employees were so professional and courteous. Our first floor was flooded but we were able to stay in our home while they completed the work, and they were actually finished a week ahead of their anticipated timeline. Super personable and thoughtful. I never write these types of reviews, but this is truly a rare find.