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    M Grady Roofing

    5.0 (1 review)
    Open Open 24 hours

    Get pricing & availability

    Response time

    1 day

    Response rate

    100%

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    Services - M Grady Roofing

    New roof installation

    Roof repair

    Roof replacement

    2 More Services

    Reroofing

    Skylight installation

    M Grady Roofing Photos

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    2 years ago

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    Martha K.

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    Grace Roofing

    (8 reviews)

    They will not view the damages of the roof and under it, and will give you a quote to replace it he…read moreroof. They never even came to look at the property. They used satellite images to determine the repair and their assessment is that you need to replace it. Please check the reviews on Reddit for more honest reviews about this company. In addition their communication is slow, their phone is never answered and they don't call you back to discuss details or answer questions or explain anything. Edit after their response: While they say they came to the property, they never did. They gave us a quote from satellite photos and never even saw the rain damages which was the reason I reached out in the first place. When they said they couldn't reach the tenant, I immediately provided them with the photos and videos I had. The tenant also called them to follow up and was informed that nothing else was needed. Yet I had to email again days later to ask if the quote was ready. I emailed asking for someone to discuss / explain the quote to me and got a response asking for a time to call. I shared my availability and have not received any calls. I tried calling them yet there was no answer. Finally 2 weeks later we had to call another contractor come and take photos of all the rain damage and provide a proper quote. Then when I shared this review the owner immediately called me. I've attached the communication that started on the 8th of July. I would like them to provide me with the images and proof/report from the onside inspection they did. They are lying, as they never stepped foot on my property to see and assess the damages.

    Very responsive with communication. Hands down the best company to communicate with. My roof…read moreleaking issues were handled promptly and professionally. The crew worked diligently. The workmanship is top-notch.

    Klaus Roofing Systems

    Klaus Roofing Systems

    (12 reviews)

    Great service, happy with the results!…read more Quoting and scheduling was a breeze with Lexi. Klaus came in significantly under other local quotes and it was a no brainer to use their service. The schedule was delayed a day due to rain, however they arrived the following day right on time, and the entire process was completed in one day. I scheduled for this on a Monday and service was completed Saturday. Quick turn around! And they left my home and lawn area super clean. My only nitpick is their trailer stayed on my property for 3 days after the work was completed, this was just an inconvenience. Otherwise, I was extremely happy with the service and my roof looks great.

    WE SUED KLAUS / NINA & WON! BEWARE of these incompetent AMATEURS!…read moreWe gave Klaus Roofing Systems of Upstate NY / Nina many opportunities to make it right. She attempted to deflect her company's negligence onto us, the homeowners, and she lost in court. This shady company unlikely has insurance coverage & is unlikely to honor any "warranty" as we've learned in court. In June 2024 we hired Klaus Roofing Systems to replace the railings, lining, & skylight hatch that provides access to our flat rooftop. A few days into the work, they removed the roof hatch which is over 4'x2', & didn't put the new one in. Instead they covered the hole with a tarp & went home for the night. Shortly after they left, a windy thunderstorm started & torrential rain came down all night. The tarp wasn't properly secured & the weight of the water collected made the tarp detach & all the water came down through our attic, soaking down through the floors, & damaged the ceiling of the bedroom directly underneath the attic. We got estimates to replace the ceiling damaged by water, ranging between $4,200-$6,300. We gave Nina more than 7 opportunities to compensate us for the damage. Nina claimed there was already water damage to the bedroom ceiling before they began work on our roof and refused to pay. And, after we requested compensation for the damages, Nina submitted an additional invoice for $3,200, which we refuted in court. Hence, we filed a lawsuit in Albany in SEP 2024. Two trial dates in FEB 2025 & NOV 2025. We received the final judgment in our favor in JAN 2026 for $4,200 for her company's negligence, 17 months later. We have requested payment from Nina/Klaus and she has NOT paid us as of the date of this review. Her mistakes have cost us 7 times more than the judgement awarded, due to a complete re-do needed of their unfinished work! Our roof is still leaking to this day! These people are super shady for drawing out our lawsuit for nearly 17 months! DO NOT HIRE!

    M Grady Roofing - roofing - Updated May 2026

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