I couldn't be happier with the work we had done! I reached out to Tile & Grout Renew and received…read morea call back the same day. The owner, Chris, scheduled a consultation the same week and when we met he explained the process in depth. We decided to have two tiles replaced, grout repaired and tile grout colored in our foyer, kitchen and two bathrooms. Chris did an excellent job and you can tell he takes pride in his work. I also liked that when he needed to make a decision about the placement of a tile he called me so I could be informed and make the decision. He didn't assume what I would want done. Chris was timely, detailed, and easy to work with. I would use him again, if needed, in the future.

My husband and I thought we were facing a major renovation in our 10 year old master bathroom as…read moresome of the tile in our master shower had cracks, the grout was discolored, and we had mold and mildew in the grout that we couldn't get rid of. After getting costly quotes for a renovation that left us shaking our heads, we began looking for a tile and grout repair person, Chris came highly recommended by a well-known local tile business. Chris was very professional and courteous. He addressed the problematic issues and areas with a viable and affordable solution which hadn't been presented to us by any of the other businesses. Today our master shower looks almost brand new. Chris cleaned, repaired, and sealed the tile. He also did the same with the grout, and where needed, recolored the grout, and also sealing the areas where needed. Again, the tile glistens and the grout looks new. Thanks to Chris, we saved thousands of dollars. If you are seeking a remedy to a tile and grout problem, without a doubt, I highly recommend Chris.

They emailed with me quickly and easily and were very communicative and helpful with my requests!read more

They will not view the damages of the roof and under it, and will give you a quote to replace it he…read moreroof. They never even came to look at the property. They used satellite images to determine the repair and their assessment is that you need to replace it. Please check the reviews on Reddit for more honest reviews about this company. In addition their communication is slow, their phone is never answered and they don't call you back to discuss details or answer questions or explain anything. Edit after their response: While they say they came to the property, they never did. They gave us a quote from satellite photos and never even saw the rain damages which was the reason I reached out in the first place. When they said they couldn't reach the tenant, I immediately provided them with the photos and videos I had. The tenant also called them to follow up and was informed that nothing else was needed. Yet I had to email again days later to ask if the quote was ready. I emailed asking for someone to discuss / explain the quote to me and got a response asking for a time to call. I shared my availability and have not received any calls. I tried calling them yet there was no answer. Finally 2 weeks later we had to call another contractor come and take photos of all the rain damage and provide a proper quote. Then when I shared this review the owner immediately called me. I've attached the communication that started on the 8th of July. I would like them to provide me with the images and proof/report from the onside inspection they did. They are lying, as they never stepped foot on my property to see and assess the damages.

Beautiful, thorough and clean work! They arrived early morning and finished by late afternoon. When…read moreit was discovered that some of the wood under the roof itself needed replacement, they immediately took care of it. They're also family owned and provided excellent customer service. Their price was the best, too. Our roof looks gorgeous and I'd give them my business again in a heartbeat. I highly recommend them to anyone in need of a new roof!

Before we bought our house in Albany, we had it inspected. That's just what you do. And a good…read moreinspector is tough. They've seen it all. The good. The bad. The ugly. One thing our inspector called out was the quality of the roof. It was excellent. Not only that, but he commended the roofers on the quality of its construction. I tucked this memory away for about twelve years, until the day a tree fell on our house and tore a hole through our perfectly good roof. Thankfully, we were insured. In all the chaos of trying to repair the damage to the car, remove the tree, shore up the hole, and replace the garage door, there was on thing that I was sure about: We would hire Z. Ipek & Sons to replace the roof. After all, they were the contractors who wowed our inspector over a decade ago. When Omer came over to give me the estimate, he remembered putting the roof on our house. Except for the fallen tree, it was holding up very well. He was able to swing by before the insurance adjuster visited, which helped to provide me with some critical information for the adjuster. The only hard part was that we were in a race against time. Z. Ipek had a full work load, and Omer would soon be leaving for a long deserved vacation to attend a family wedding. And to make matters more complicated, our house was on the market at the time, plus we were actively in the process of moving out, with movers, a truck, and everything. Amazingly, Omer and his crew made it happen! I may have panicked a little bit when I saw the crew on the roof earlier than expected on moving day. But they had planned for the window when the moving truck needed to be in the driveway. I cannot say how Z. Ipek compares to other roofers on quality or cost. But the actual cost wasn't a penny higher than the original estimate. And they were able to execute all the work within the budget of the insurance claim. If that's not a five star roofer, I don't know what is.

I have found Robert Wright easy to work with and immediately responsive. While concerned when the…read morefirm was bought by a larger concern I haven't (yet) found any diminution in customer service. I do wish that they'd provide larger receptacles for recycling (and smaller bins for waste) and vegetable composting bins, but this is upstate New York. It's a good firm and it still employs local people. What's not to like?

I am so grateful to have called Davco to work on our house. We had the best experience right from…read morethe start. They were responsive, quoted us fairly, on time, professional and lead with integrity. Last fall when we received the quote, we had some other repairs on the house that needed to be completed first. Davco told us what we could do in the meantime to tide us over, which they were under no obligation to do. Their suggestions worked AND when we reached out to them last month to say we were ready to start our chimney and foundation work, not only did they honor the quote, they had us booked on the calendar within a week. The masonry work they did on our house looks beautiful and they're even coming back to complete the last couple of spots after National Grid wraps our power lines. I can't say enough about this company. We will always use and recommend them.

On 4/24/25 I contracted with Davco to have a cement sidewalk connecting the existing east side…read moresidewalk around the back of the home to a existing patio then from the patio up the west side of the home connecting to the existing front sidewalk. The contract stated 98LF,5"wide, and 6" deep as discussed.the price of the job was 8,400.00 which was paid in cash 50% to start, 25% after removal of forms and 25% upon completion. The job was started approximately June 10th, by mid August the cement was pitting, a crack formed where the sidewalk meets the patio, no backfill was placed and cement on the garage and house.Dave was contacted and did send a worker to clean but nothing else was addressed. Two other workers stopped by and stated the job was not done correctly there is a heaved, and the crack was a combination of no rebar and excavation was not done properly. Fast forward to April 2026,after the winter there is a second crack on the east side connecting to the existing front sidewalk. My husband contacted Dave via email stated the job is not complete no backfill still and two cracks now. Dave set a worker to backfill and stopped himself where he had a conversation with my husband about the cracks and in his mind the job was completed and offered no reason for the cracks. I have left 2 voice messages May/June No response! The ironic piece of this story the supervisor of this job stopped by August 2025 on his own to make the necessary corrections to the job. Unbeknown to us he had been fired from Davco 2025 based on two botched jobs one being a garage as told to us by an employee. All I want is what I paid for and a little customer service goes a long way. The owner could care less if a customer is pleased. He tries to bully people by his attitude and belligerent manners. Made a complaint to the BBB which he has not responded to. I would not recommend him or his company to a dead man!

What a great company. The follow up, the follow through and the personality of the technicians all…read morestand out for thoroughness, caring and customer centricity. I received service quotations promptly, notification upon deposit receipt and quick turnaround for the install. Technicians were personable, professional and transparent about what would need longer term solutions. Inspection of my chimney and removal of the non-working gas fireplace revealed some structural issues that would have made full restoration to a working fireplace difficult, expensive and ultimately less efficient than a fireplace insert. I went with the Regency insert, which while smaller than I expected has turned out to be efficient and enjoyable. While an expensive choice, I'm thrilled to have a working fireplace again, and the ability to use it for a heat source as necessary.

Chimney Hero's has been servicing my cabin stove for 10 years. They are reliable and trustworthy…read more The technicians did complete inspections and filled out reports for my insurance company The company stands behinds its work and returned to complete a job to make sure stove was working properly. My stove is working well now!

Amazing roofers, very professional, the crew came and finished one of my roofs in almost half a…read moreday. Thank you.

We had both the roof and siding replaced. The roof work was excellent from start to cleanup…read more Beautiful job. The siding project, which looks beautiful was a little different. They had to come back a few times to fix things that could have been avoided if done right the first time. They cut corners in areas that would not be seen by us, the homeowners. But we had another contractor doing work for us and they pointed out the issues. Last was that they did not do a good job at all of cleaning up after the siding job was completed. I'm still finding debris and this was done in May 2026.

We had a great experience with American when we hired them to do some demolition and then install…read morenew front steps, a walkway, and retaining walls/ planters. They stuck by their quote, even though the demo portion of the job became more complicated and timely than anticipated. They communicated well, sought feedback throughout the project, and were very adaptable. The stamping and staining of the concrete was beautifully done and all of their work has held up perfectly. Go and visit their outdoor showroom to see samples of their work, and check out their Facebook page for a million photos. Love.

Took the recommendation of my pool company in having American Design come out to do a new pool…read moreapron and patio. Read their reviews and please with everything at that point. WELL NOT IN THE FINISHED PRODUCT! I should have known something was not right when the foreman on the job asked me if I wanted it to be stamped. I said no as we wanted it to match a concrete sidewalk that was already there and were ok with the brushed finish. Well there may have been a reason he asked because the final product does not show well at all. Marc came out to look at the job and said that sometimes the concrete comes out to be 75% and other jobs 110% so it is hard we never know what we get. Well I guess I got the 75% or less quality work done. POSITIVE THAT THE OWNER WOULD NOT WANT THIS AT HIS HOUSE. The final piece to the renovation project and it looks like garbage, is rough on your bare feet around the pool and I truly believe it is not going to hold up at all. Negative reviews either from friends that have seen the work done. Considering work done by American Design? Wish you could see my job first.