I went in there today and was told that they have sales on a 12 energy drinks.
They didn't have any in the back, but they had 24 packs. I was told 24 would be honored by 2 other employees! Then when
I went to the register and the cashier wasn't sure about honoring it she went and asked this rude, angry, aggressive, confrontational older heavy set woman wouldn't honor it and that makes it a pick and grab. ILLEGAL! She turned over the flyer with the energy drink sale on it and showed where it said that all items may not be on the store. She was poking the paper and with a rude tone was reading it to me. They did have the product, just in a 24 pack!
She lied and said she would get fired and that she didn't have the authority to do that. Every cashier can do that for a customer in any grocery store! Then she just stood there and stared at me. I told her she could go now and she just kept standing there staring at me with a mean look on her face. I told her to leave again because she was just staring at me with a angry look on her face. She then told me I could speak to the manager. I said great get him. she said very rudely, oh no tomorrow at 7 am! Then she proceeded to tell me if I don't like it I can shop somewhere else!
She wanted to fight with me and I don't even know this rude old lady!
She also proceeded to tell me she was sorry I was having such a bad day in a snide way. I told her I wasn't but, she obviously was. This "woman" should not be working with the public at all!!
There was a customer in line behind me and he left without purchasing anything either because of how she was talking to me!
My aunt was with me and now you have lost 3 customers because your night manager doesn't have any type of good customer service! I cancelled my other items because I am not shopping somewhere that I am treated that way!
I will be contacting corporate and I will be posting this review EVERYWHERE!
She got her way because I definitely won't shop there again! I am new to town and being treated like that by some woman who obviously has anger issues is not a way to welcome someone to town.
DO BETTER M&W IN PARMA, ID!!! read more