I love that there's a bank in the city that has guaranteed parking. The parking lot is shared with…read moreAtwater's, but there's always parking available in the lot. The store itself is always clean and modern-looking. Every time I walk in, someone greets me and asks what I need that day. I have a checking account with TD and it's easy to withdraw/deposit. There are lollipops for the little ones (or the young at heart) and I've seen other freebies besides the usual branded pen. Lastly... an added bonus, there's a ton of places in the shopping center to go spend the money you withdrew! ;)

This location 3603 Boston St. Baltimore is pretty convenient bank. I've been banking here many anos…read moreno problem. But this week July 15,2021 they have a female teller with a pink scarf head wrap she's caucasian at the main front desk she needs to be investigated. I went in to make a simple deposit. She took more than 10 mins as she doing my transaction looking at the computer kept writing little notes down on paper more than 4 times. Are you writing down my social security number and log in? Are you trying to steal from me? I felt very uncomfortable with her. No one has ever done that. Her nice demeanor doesn't cover up her bad intentions. Someone there at the bank should please take a look at the security camera check what she is doing.

This particular location is ok, I really dislike the parking lot though because there's a auto shop…read morethat parks their vehicles on the same lot as Wells Fargo. The atm on the other hand is actually cool, both walk up and drive thru. Even on a busy day, the lines really move fast; no long waits!!! In and out!

Nice staff and convenient location ... the hours are very good too.. everyone knows you by name and…read morethey are so helpful and the staff gets u in and out... wish I switched a long time ago

The team at the Whitemarsh Branch are awesome! They are so courteous and friendly it was a great…read moreexperience. Anna Ey

This bank is the best bank. It is way better then Bank of America by far the staff are friendly and…read moreso nice and very helpful. They really care about the people so much the other do not

I had a positive experience when I went. I arrived for an appointment that I had booked online the…read morenight before. Upon arrival I was greeted by like 3 people. It was welcoming to say the least. I let the woman at the counter know I was there for an appointment and she said they were waiting for me. I walked over to sit but was waved at to come on over. The woman introduced herself and I was able to open an account and she answered a lot of questions I had about Canada and US transfers. It was pretty easy. Thank you Lashon and Rae!

The information on here is incorrect. BERNIES does not cash checks or do bill paying or money…read moreorders. They are open mon to thurs 9am to 8pm and fri and sat 9am to 9pm. It has been under new owners since April 2021.

It happened again. i went there on Saturday Dec 3., They are supposed to close at 9pm. I got there…read moreat exactly 8:30pm and there doors were already locked. The worker inside saw but wouldn't acknowledge me. There was also another customer there too trying to get something that also wasted his gas and time. Both times made soo angry . I hope they go out of business

Ms. Nataly was very pleasant and helpful thank you for helping me I truly appreciate youread more

she was very patient considerate helpful every time I call in I have no problem 10 stars for meread more

I'm honestly in disbelief that someone thought that closing the Bel Air, Harford County, location…read morewhere there was plenty of parking, a bigger location regarding the actual building and more available tellers , (at least four) and move the Bel Air location , to Golden Ring. Not too mention it's an inconvenience, what used to be 12-minute ride to the Bel Air location is now a 30 minute drive and another 15-20minute wait! The Golden ring location is too small, there are only always TWO TELLERS WORKING, and there is always a LINE!!!! The parking lot is always congested . The staff is ALWAYS NICE & PROFESSIONAL ! If there was another location that was closer! I'd definitely go!!

Highly recommend NFCU and the staff at the Rosedale branch are amazing. I recently had to cash in…read morea number of savings bonds which is a tedious process. The team and Brenda were amazing. They were extremely helpful, kind, and 100% committed to helping me with this tedious banking task. NFCU and the team at Rosedale provide the best banking experience possible. It is unfortunate that the Bel Air branch closed, but the level and customer service at the Rosedale branch is simply second to none.

I am writing to express significant concern regarding recent disruptions at the Catonsville Tax…read moreOffice due to the absence of Miss Turner, a long-time and highly valued preparer. Her reduced hours, reportedly due to budget cuts, have negatively impacted on service quality and caused considerable frustration among patrons. Miss Turner is widely regarded as one of the best preparers available. Many patrons, including myself, rely on her expertise to ensure accurate and efficient tax preparation. Unfortunately, during her absence, I had attempts to use other offices. A different location resulted in incorrect amendment that could not be filed as the preparer could not duplicate the original taxes. This led to duplicated efforts and inconvenience, ultimately requiring a return to Miss Turner for corrections. Given these issues, I strongly urge the management to: * Reconsider and restore Miss Turner's regular working hours at the Catonsville office * Implement measures to guarantee experienced preparers such as Miss turner has her hours Thank you for your attention to this matter. Restoring reliable, expert services is essential to meet patron's needs and maintain trust.

Jackson Hewett was a nice change from the other retail tax preparation service we've used in the…read morepast. I didn't wait ages to be seen, our preparer was friendly, professional, knowledgeable and thorough. Julie was flexible when we realized we were missing a document and willing to meet us on our schedule to finish the return. The service was quick too! We had our refund in the bank in just over a week! I am ABSOLUTELY going to use Jackson Hewett and Julie as our preparer next year!