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    M&T Bank

    1.3 (3 reviews)
    Open 9:00 am - 6:00 pm

    Services - M&T Bank

    Personal banking

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    2 months ago

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    Suntrust - From Woodyard Rd.

    Suntrust

    (4 reviews)

    I went into this bank today. 4 tellers were at the Front Counter. One was on the phone handling a…read morecustomer inquiry, one was assisting the drive thru and two other Black younger women (one with glasses) left me standing alone in line for 3-5 minutes while they were having a personal conversation. No one acknowledged me or said "one moment, we will be right with you". They never even looked at me. The older woman who was working the drive thru, finished with the outside customer, got up out of her seat and went to pick up her coffee cup, unlocked the door and went inside some room. I'm uncertain if she told the two talkative ladies who lacked customer service that I was standing there, but they both turned around to me and asked if I needed help. Well, of course I did - almost 5 minutes ago while waiting for y'all to finish your personal conversation and acknowledge me (and don't even say it was business because I could hear you). I told them that I needed a notary and the one with the glasses said "we don't do notaries".... OMG! I could have been across the street 5 minutes ago getting my docs notarized. This is why I'm going to bank elsewhere. Businesses in Clinton aren't supportive and professional to their surrounding residents. This is a bank for God's sake! I don't feel safe in there. What, God forbid, if they were being robbed? Would they had even noticed? Everyone's head was looking down and ignoring me the entire time. Pay attention to your customers ladies! I I

    Refuses to cash government backed savings bonds unless you bank with them. Time to rethink your…read morepolicy! BOA (Clinton, MD) refuses to cash bonds as well - avoid this bank! TD Bank (Clinton, MD) WILL cash bonds even if you do not have an account with them - the gentleman was very pleasant, kind and thoughtful.

    M&T Bank - banks - Updated May 2026

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