Review Title: Why Are You Banking With Us???…read more The first time I came to this branch, this is how I felt. The customer service was trash! Dumpster type trash. I felt the teller was annoyed at me. No hello, thank you for banking with us, or even acknowledgement of my presence barely. This is the trash that's given to black communities. Do better Bank of American! Do better!

I want to give this location a negative 5 stars, I came in about 20 minutes before 2pm with a…read morecashiers check and they refused to Cash A CASHIERS CHECK .Their Associates are lazy and uninterested in customer assistance. Worst Bank Location In Clinton Maryland.

Brittany was very rude, ghetto and unprofessional!! Alicia was very kind and helpful. stopped me…read morefrom walking out and assisted me with all my needs.

Horrible. I've been a customer for over 8 years.They denied me service for no reason when I showed…read morethem valid information that multiple other branches accepted. Two clerks working on JAN 3rd around 3pm also had a major attitude and highly unprofessional. They should not be treating people that way and will never recommend this branch to anyone.

Mrs. Angela was very professional and got me in and out, and helpful on opening new accountsread more

When I look for a bank I always take my time and do research. TD Bank in Clinton MD…read more has been by the Walgreens for years ; I never paid attention much b c it always looked as if it was closed but as I continued to shop in the area it became clear that they were open and busy. I moved away from the area for a couple of years but upon returning home I chose to go check them out. My account was opened in January of 2022 , TD Bank has provided me excellent customer service since Mr.A Virgil opened my account he knew what they had to offer and without selling anything left me thinking of future options. He transferred to Georgetown branch in DC but the care and professionalism remains good. The drive-thru tellers are wonderful and understand my lack of experience with their forms and use of their technology. They've been patient with me lol . I'm so glad to be at this bank where I'm treated as the senior citizen I am who wants to remain independent! The Floor staff so far have been amazing and helpful with planning, even in a pandemic- recession etc. Thanks to everyone for their help. ‍‍ ". Blessings to all."

I used Zelle to send $3000 to a client on the 5th of August 2026 through Capital One Bank its still…read morepending pass date promised I've been to bank and have talked to Zelle/capital one bank and they're is know resolved where is the money $$$$$

I have been a Capital One customer for over a decade. Two years ago I made a monthly payment. A…read moreCapital One employee changed the payee to her name. Capital One advised me to file a police report and a Bank Forgery Affidavit which I did. Today I was told Capital One was closing my file without returning my money.

Popped in to pick up a gift card. There is a representative at the front who multitasks by…read moreanswering calls and directing customers. To my surprise, there are no gift cards available at this branch. I was referred to another location. While inside, I could see that they have ATMs inside for customer use. If you need to speak with a representative for other actions, you are assigned and sit in the waiting area. There were no teller stations, and it appears that this is a cash-less location. Parking was easy as they have their own lot. It does get busy based on the location and traffic pattern in the shopping area. If in the area and needed to use the ATM, I would stop here. Otherwise, if a transaction requires a teller, you'll need to visit another branch. I was greeted and met with courtesy as all customers should.

Plenty of parking. Clean, pleasant atmosphere, limited seating to wait. Quick friendly, initial…read moreservice but then you have to wait awhile for a bank associate to assist you because their are not enough employees to assist. self-service has multiple machines but it is a busy location with the military bases being nearby.

I've had okay experiences with the staff at the branch, hence the two stars. My rating is mostly…read morebased on customer service and general practices at the bank. EVERY TIME MY WEBSITE RENEWS... EVERY. SINGLE. TIME. They deny the charge. Every time. You get the alert, you say yeah, this is good, and then they deny it AGAIN... UNTIL YOU CALL. I swear, I get the need for account security, but they make things more difficult than they need to be. I'm so sick of this bank.

If I could give this place negative rating I would from tellers to management unprofessionalism at…read moreits finest customer service is trash half of them don't even have the knowledge to be working for the bank!