The staff at M and S went above and beyond for me today. I received a fair price on my trade and…read morebought a 2019 street bob. The sales guys had me taken care of as soon as I walked in today. But the exceptional part is the sales, service, and parts department putting their heads and resources together to make the bike rideable for me. As a left leg amputee, shifting g is an issue for me. They were able to put parts together to make the bike 100% mine and rideable. I was so happy and they took great pride in making my day. This is my first Harley-Davidson dealership experience, and with multiple stores in the area, M and S will be my go to for parts, sales, service, and accessories. Thank you M and S crew!

I went in about 3-4 weeks ago to get a gasket for my pit bike. Alice was the cashier and she was…read morevery nice and offered great customer service so I went back about 2 weeks ago to buy some spark plugs and the service stayed consistent, I will be returning.

If you are in need of a quality motorcycle and looking for the honest broker to deliver a value…read moredeal, call Chuck at Star Auto. I just bought a 2017 Indian Springfield. The bike I have been looking for secured at a very fair price and a very straight forward purchase experience. I will purchase another bike in the future and it will be from Chuck Powers

I recently purchased/traded for a used Harley Davidson Deluxe from Charles at Star Auto Sales. He…read morewas amazing to work with. we actually did the deal over the phone (I live in Virginia and drove over 3.5 hours to get to him). Charles was fair, honest and his bike was better than the pictures. Charles went out of his way to work with me and to make sure I was happy with the agreement. I am a TOTALLY satisfied customer. If you are looking for a quality used motorcycle I would encourage you to visit his website and/or give him a call. It is rare to find someone as easy to work with, who is honest and is fair about the value of your bike and his. I hope to purchase my next bike from him!

Used Roxy's for two years for my inspections and oil changes. Unfortunately after the last…read moreservice, my 900 Custom had two paint chips on top of the gas tank....an obvious tool drop or mishandling of "something". Dan Bothe (service) basically accused me of damaging the tank after they had it because I did not point it out when I picked it up. They finally agreed to fix it but could not guarantee how long it would take....up to two months. Local repair shop gave me an estimate for $400 and three days! After having me sign a bullshit letter that I would not take any more legal action they gave me a check for the repair and barred me from returning to their store.....like I would comeback. Just think twice....

These people are thieves…read more I rented a truck in Ohio and returned it here. I topped off the diesel right before I arrived, but they still charged me over $60 for fuel. They charged my card before I had even left the property, so I know for a fact they hadn't fueled it - it was still sitting where I parked it when the charge hit my card. They're thieves. Do business at your own risk. You've been warned.

Worst customer service experience ever. I brought in an old weedwacker and trimmer for repair. They…read morechanged the gas in the trimmer and then did repairs to the wacker that exceed its value without warning and despite my call for update. It took nearly 3 weeks and when I complained about the experience to the manager he berated me to remember my exact words when dropping it off. No one ever introduced themselves or gave me any paperwork when I handed it off, not to mention clarifying what to do if the equipment wasn't worth fixing. I promised to share my experience with as many people as I could. The manager challenged me that no one would listen to a woman who cursed at his parts manager. Challenge accepted.

When I needed to schedule a much overdue oil change (I was leaving on vacation and had forgotten to…read moreschedule), they went above and beyond to fit me in. Not only that but it was cheaper than "the chain stores" that add on hidden costs. It's nice to see a small business that cares about its customers!

This place is AWESOME! Their prices are within reason and service is great. The guys have been…read moreservicing my vehicles for over 15 years. They listen to me and help me understand what I need to know without the belittling that other shops offer their female customers.