Did not have a long wait ! Thank goodness - chairs are OK!…read moreWaiting area is clean! etc. Staff was very pleasant,etc Is where I go and will continue to go for work, inspection, etc on my car!

I called 7/15 to make an appointment for our Mercedes service, rep told me to drop ioff 7/23 @8AM…read more The day prior our spare car wasn't done elsewhere so I called Dales asking to push back a day, she couldn't find our appt then said you were scheduled today 7/22 @8am? I told her that's impossible, I texted my husband 7/23 & wrote on calendar. She said well I cant get you in now until 8/21. I thought that was too far ahead & she put our appt incorrectly. We went elsewhere (Crowne Auto next day appt) so we didnt have a chance to use their service. Rep should write in appts as she gives them on the phone to better organize for future clients.

This is the second time I've gone to the shop with a puncture issue on two separate cars. Each…read moretime, they provided very nice customer service and rapid assistance. They are upfront about their charges and provide warranty on the work they do! For two new front tires on a Nissan Sentra, we spent about ~$350 for the tires and labor. Come in handy in a pinch! Quality: 4/5 Customer service: 4/5 Value for cost: 3.5/5

2 1/2 hours to get my car inspected. Then charged outrageous amount for "required" wiper blade…read morereplacement (just over a year old). Sad, this used to be my go to place. Never again.

Scott is a joke. He does not know what he is doing. He preys on women with his glasses hunched…read moreposture and shy act of a compassionate demeanor. Yet he never acts like that with us. I've witnessed him in the lobby. It is all an act. He even goes as far as to walk female customers in the bay, showing them their vehicle on the rack. If its not breaks tires he can UPSELL you on, he has no idea what he is doing. He has literally told me before "this is above my paygrade". I go across the street now to TIRES PLUS

Quick patch & no charge!…read more Super friendly service. Great experience.

Was able to get inspection same day and grateful for the friendly service! Thanks Goodyear!read more

So, like a lot of people, I have a car. Also, like most people, I do not like spending money  on…read moreservicing my car. Last time I was at Brenner Nissan, they informed me that my tires were looking pretty bald - like 2/32" or less 'bald'. That's pretty bald. They then informed me that in order to turn in my lease and not get charged an outrageous amount on new tires, that I should replace them myself. For a long while I thought, " Meh, I will just replace them right before I turn in the vehicle". Then, I came to my senses and reconsidered. Why should I buy brand new tires for someone else to drive the car around? I might as well by the damn tires now, and use them until vehicle-turn-in. Duh... So, anyway, after that seemingly obvious epiphany, I called around to a few different places with the same spiel. "I have a lease, want the cheapest, yet safest tires possible ... how much?" Firestone quoted me some outrageous price like 378.20 (for two). Then I called Good Year and spoke with the most helpful person I have ever spoke to at a mechanic. He walked me through all the options, both name brand and non-name brand. Helped me assess each one while I was on the phone with him and concurrently googling each of them, and then set me up for an appointment. This was the best car service experience I have ever had, with a friendly dude who really seemed to care about my needs as a customer. In the end, I purchased two new front tires and it only cost me $287. Exactly in the ball park I wanted to be in. There were tires that would have cost $25 bucks less, but he recommended I steer clear of those (pun intended!). The reasons he listed were similar to the reasons I found in talk threads on other websites. At the end of the experience, I feel like I was well taken care of, valued, and that they had my best interest in mind. Will definitely be back here when I need similar services in the future, and I highly recommend you check them out!

Went in to get tires changed, and TPMS sensor replacement. Scuffed the crap out of my rims and left…read moreall the tire lube on them when changing the tires. After service, didn't reset my TPMS light, also pretty sure they didn't replace the sensors to begin with, and it was pricey to begin with. I have pictures of before and after, "regional manager" came out to my house to "see what was going on" of course found no fault after supposedly reviewing footage. Recommend you skip and go somewhere else. I'm pretty sure using crowbars would've looked better than what they did to my rims.

I am disappointed! I've been a loyal customer for many years! As far back as the company being Jack…read moreWilliams! Never has an issue until now! I was told my battery needed replaced, that was a TOTAL lie! Went to purchase a battery and was told THERE WAS NO NEED TO REPLACE AT THIS TIME! As my battery is operating at 72% AND it's only 2yrs old! I am done as a customer!!! Sad that I was a cheerleader when my friends and family gave MANY bad experiences and I stood up for Mavis as a loyal customer! Will not be going back!!!!

I ran across a flat tire and chose this location because it was nearby by. It was after hours so I…read moredropped off my keys. It took a full day for them to put on a spare tire. Within a few days my tire was back flat. I have heard nothing but bad things from others when sharing my experience about this business. I found amigos tires!! They are super fast with my emergency tire needs and I don't even have to get out of my car!!

DO NOT RECOMMEND COMING HERE I used to love theses people…read morethey did an amazing job prior to opening all of theses new locations I had to come get new tires (live 30 mins away but they been good to me so I always come back) brought my vehicle in on Saturday they did 2 tires, needed 4 they stated they needed to order parts to come Monday cause there closed on Sundays cool not a problem come back Monday for my APPOINTMENT arrive they asked me to wait no problem I finally get into the facility they give no instructions where to park the car employees just staring at me (probably because they all mostly speak Spanish but I also do so a conversation would have went a long way) finally front desk lady asked me to enter bay 2 I do, again no one addressed me just stares so I stayed in my car because I wasn't instructed to do otherwise it 90+ outside I would like to stay in the ac as long as I can finally I get out to look for a food spot asked how long they would be she said an hr to an hr & 30 mins cool imma go get something to eat chill asked her to call me wen it was done never got a call I come back at 5:30 pm after arriving at 3:30pm I get there no ones working on my car and they have 3 new cars in there that everyones working on so I asked wats taking so long with a visible upset face because again its 90+ out and inside there place so I started to get impatient and talked to the manager lady kept cutting me off to repeat the same thing that the lug nuts was bald that's y its taking forever but I literally purchased new ones so break the old ones off idc she stated I knew it would take long (I did not) and that I would need to come back AGAIN for the 3rd time so they can order another part (whole time didn't need another part) no thank u mama I told her I would not be coming back here to get my vehicle done so I can leave, a nice young gentleman asked which vehicle was mine and FINALLY started working on it because they did nothing for 2 hrs due to more people coming in they are not first come first serve as well as they do not care about ur appointments they care who stays in there business and watches them so I did just that they got my car done in 15-30 mins after I complained and lied about having to go to work by 6pm and if they wanted they money they better get to getting. Long story short sorry for the ted talk but if u going there make sure u tell them ur deadlines be very clear if they need to order something to let u know immediately and watch to make sure there actually doing there job I wouldn't have had a problem if they would have communicated to me that it would take longer than expected I would have brought it in earlier and went back home but instead they were dismissive rude and unapologetic so they will no longer be getting business from me

Took my 21-year-old car there for an inspection. Todd, the manager I think, told me the car needed…read more$4200 in repairs to pass inspection. I paid for the failed inspection and left. I took my car to my normal mechanic the next day, who confirmed the needed repairs at a cost of $1650. The upcharge of $2400 should be criminal. I'm sure they are praying on other people.

Mike explained clearly what was wrong with my muffler. He called me when part arrived. He was…read moreprofessional and went the extra mile.

This one was in Harrisburg, PA . Great service, friendly, and was great help. Went in cause the…read morebottom cover of car fell off and was dangling. I was worried i was going to be scammed and have to pay something ridiculous. I dont know much about cars so i was really worried. He was so helpful. Thank you !!!!

I had an apt at 1pm to fix my tire because it hasn't been holding air. I asked for the cheapest…read moretire. Prices 118 and 148. They didn't have the 118 one so I guess I'll take the 148. Dude came back 45 minutes later to tell me that low grade tires are hard to put on. Well I didn't get the low grade tire because they don't carry it. What's the hold up? So I've been here for 3 hours now and they finally say they can't fix it today but if I come back tomorrow they can. Anyways, I was talking to a gentleman here that was also waiting on his vehicle. He left before I did. He returned 15 minutes later out of breath because they service dude forgot to put his lug nuts back on and he crashed his car down the street!!!!!! Ummmmmmmmmm beware my friends. Things are getting out of hand.