This is my second review. I has a meeting with caring transitions South Pittsburgh regarding an…read moreestimate for an estate liquidation and auction. I was extremely disappointed with the experience and the owner/ lead man in charge. He walked in and without any regard for empathy or difficulty of the process, he started immediately looking at stuff in the house telling me it was worthless and repeatedly how extremely costly this would be. I couldn't care less about an auction. This is a major life transition that requires care and empathy not a focus on items to make their business more money. I felt so uncomfortable and since then he's repeatedly reached out to me asking about moving forward despite me never indicating a desire to. I left a review and it was slightly negative on a different cite and he actually called to see if it was me who left the review, which is not only unprofessional, but crosses a major line.

Horrible customer service - does not respond after multiple calls and email attempts. How can you…read moretrust them to sell/liquidate an estate if they can't respond to customers? Very disappointed. Edited to add; once my review was seen, I finally got a response! Strange how it was ignored until I was vocal online. Shockingly, once Roberto (presumed owner?) responded it got worse. The entire exchange Roberto was defensive and condescending. I am doubling down on my initial review. I would give -5 stars if I could. Highly advise against doing business here, at least as a customer. Based on this interaction I can only speculate about the corruption on the actual liquidation side of his business.

Nancy and her staff were excellent and professional from start to finish. I highly recommend herread more

My experience with this company involved the liquidation of a neighbor's property, After reading…read moreall other reviews I found identical situations to my experience including negative interactions with the staff, indifference to the impact to the neighborhood as well as leaving a mess behind for others to clean up. We experienced high traffic on our small street and needed someone to help directing cars/trucks when no street parking was available. Staff just laughed when we asked for assistance. Many vehicles double parked leaving no space to maneuver. This situation ever resulted in a fender bender. In addition, customers parked too close to resident's property resulting in damage such as trampled plants and broken irrigation systems. The company unplugged some electrical outlets in the garage, incorrectly turning off the homeowner's irrigation system. This was discovered some time after the fact and after many plants were dying. The entire experience lasted well over a week, from prep for sale to after sale large item pick up. I am posting this information to inform local residents of the many things that can go wrong with this type of service. I hope it helps.

When my close friend died in January 2021, she left a three story house in Lawrenceville crammed to…read morethe rafters with a mix of antiques, ordinary household stuff, and junk. Her only relatives are in Arkansas, so my son ended up taking care of the clean up. She was 80 when she passed and during the last decade, she had increasing mental and emotional problems, and became a hoarder, in addition to never cleaning. My son spent weeks throwing out the worst of the debris, but when we contacted Sue Baumgart at Before You Move the place was still a disaster. My first impulse was an embarrassment to have people see how bad it was, but Sue was quite reassuring and told us she's used to dealing with hoarders and messes. Sue and her team spent two or three days organizing, cleaning, pricing, and staging the sale. When I saw the photos and video tour on her website, I was absolutely stunned. Of course they couldn't do anything about cracked walls and peeling paint, but they hauled out trash and cleaned up the sale items. Before, I was worried that no one would even want to touch the things because they were covered with years of dust and cat hair. The video tour and photos made everything look great, which took a miracle, believe me. Before You Move did a wonderful job advertising the sale, and they really knew how to manage pricing and security. Many of the large antique furniture pieces didn't sell and my son has to dispose of them, but you can't force people to buy stuff. I've read several articles with titles like, "Nobody Wants Your Grandma's Dining Room Set" pointing out that big, bulky, antique furniture is simply not wanted by younger people today who mainly want lighter, airier, minimalist decor. I don't blame Sue because they didn't sell, I'm only adding this for the purpose of keeping expectations reasonable. Since my son and I aren't the owners of all this stuff the actual contract and financial dealings involved the relatives in Arkansas, but they were very pleased when they saw the set up online. If you find yourself in a similar situation of liquidating a home's contents, I would recommend Before You Move.

ROCK STARS in the region for Estate Sales/liquidation that is Sue Baumgart and her" Before You…read moreMove" crew!! If you are in need of the BEST Estate Sales' Liquidation Team in the region, who know the value of items, are extremely professional, can pull off a large estate sale in one week's time (prepping and the actual sale) and have phenomenal contacts in the antique and collectible industry..."Before You Move" is it!! Our parents' hobby for over 25 years was buying and selling antiques and collectibles. We began cleaning out our family house (of 55 years) in Reserve Township to sell this summer and were concerned about finding the right estate sales' team who would know how to sort through and price the 250+ boxes of antiques and collectibles. We hired Sue and her team from Before You Move after having four different estate sale liquidators come through our house for quotes. Before you Move was actually recommended by one of the estate sale liquidators who felt they could not accommodate how large our sale would be. Sue and her team were amazing! Sue has a large crew (6 to 7 staff) and an appraiser in the group as well. Grace, the appraiser, is a key part of the rock star team. The first morning of our sale there were over 70 people lined up around the block by 7:30 am and we didn't open the doors until 8:00 am. We even had someone come in from West Virginia that night before and sleep in their van overnight. Grace worked the crowd that first morning before the doors opened and I could see that she and Sue have a loyal following. Sue and her team did a phenomenal job at setting up in three days' time for a two day sale (our house looked like an antique store!) and their pricing was accurate. They know the value of items and know how to price them right to sell. They made a big dent in the amount of items we had through this sale. We were thrilled with the results of our sale (monetarily as well) and everything Sue said that she and her crew would do for us, they did. Her contacts are priceless! Thank you Sue, Grace and the whole Before You Move Team!

Fantastic experience. Picked up two trailers, and the staff was wonderful and treated me like…read morefamily. Smooth process, great communication, and honest people. Five stars. I'll definitely be back. The business did not ask me to write this review. I am doing this on my own because I was very happy with the business and appreciate all their help.

Friendly, helpful, honest: that sums them up…read more Glad I did business with them! -Jonathan T.

My Family worked with ELS, Bob and crew, June 10th and 11th. The Job was big. I didn't think…read moreanyone was willing to take on. Bob came by and took a look. He said "sure we can do this". Three story house with Four bed, two bath, plus basement. He was good to his word. The job took two days, two forty foot bins, and 2 truckloads of donations. In addition a king size water bed (thanks for taking one for the team, but don't do that again). I wish I had taken photos of the crew. They were so helpful. We were so emotionally attached to my moms things. Bob and Crew were sympathetic and kind. Bob and team Help me and my family get through a rough time. ELS is not cheap. If you have a large job like ours, ELS is worth every penny. Thank you Bob and crew and ELS. Look me up if you make a trip to California, drinks on me. God Bless.

I previously submitted a review with a 1 rating. Two business days after I posted the review, the…read moreowner's wife reached out via email and phone. She apologized profusely and stated that she had personal issues that kept her from coming back in the office and therefore she did not have access to the answering machine or her emails. The next day someone took measurements. Once the railing was made, two men came and installed it. They did a fantastic job and I am extremely satisfied with the Job and quality of the materials. I would also like to mention that I was given a discount for my inconvenience. The owner requested I take the one star rating off the Yelp site. I was unable to do so as it was over 1 month since I had written the review. I do wish to give a 5 star rating for the satisfaction I was given once my concerns were addressed.

I put 1/4 down about 4 weeks ago. Was told someone would be out to obtain exact measurements. I…read morefinally attempted to contact by email about 3 weeks after down-payment. NO response. I then attempted to call 3 days after the email and had to leave a message. No response. Attempted to call again 2 days later. Still no response. I'm concerned this is a total scam. ​

We've attended five estate sales run by Action Estate Sales. Every single time, we have been…read moretreated SO RUDELY!! "Badgered" would be a more suitable term. Twice I've taken a clearly marked item through the register and they've increased the price once I've stood in line and am ready to check out. Additionally, the items are always grossly overpriced so, even if they go half off, they're not worth the return trip. Yesterday was our final trip (Allison Park) to anything remotely linked to Action Estate Sales. They need a lesson in manners and common courtesy to patrons. Never again.

We used Action Estate Sales for a recent sale at my sister's house near Pittsburgh. Richard, Dawn…read moreand Cindy were outstanding from start to finish. Friendly, professional, honest and hardworking. Really appreciated the upfront work they did on researching item values and setting good prices. They also proved their marketing skills, as our sale had a long line outside on Day 1. Also appreciated how they continued to move items around and highlight different items to help merchandise them over the two day sale. Ultimately, our net proceeds were much higher than expected and we owe this to the team at Action Estate Sales PGH. Our family is very happy we chose them for this project. We highly recommend them.