1. M&J Home Services

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M&J Home Services

5.0 (2 reviews)
Closed • 9:00 am - 6:00 pm

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4 years ago

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East Coast Flooring - Before

East Coast Flooring

(10 reviews)

excellent service from start to finish. East Coast Floors delivers on their promise. Their…read moreinstallers were knowledgeable and professional. we didn't have to do a thing. We remain happy with the flooring now going on 2 years later!

Requested a quote on the website. I got an email with a number to call. I called the number and the…read moreperson who sent the email is not the person who answered (okay not a problem). The man who answered seemed almost bewildered as to why I was calling. I gave him the name of the person who emailed me and requested to speak to him. He took my number and said that gentleman would call me. Several hours later, the same man I spoke to earlier called me asking why I was requesting a call back. I was confused but just said I am just requesting an estimate. He said and I quote, "well what product will you be using??" I told him I wasn't sure because this is our first time replacing floors. I know I want hardwood but I'm not sure of anything else. I would like someone to come to the house measure the area and give us some information and an estimate. He said, "We have our customers know exactly what product they want before we come out there or else it's just a waste of our time." I thanked him for the call back and hung up. Left a terrible taste in my mouth. I don't know how they do business but I have never experienced a place of business pushing that business away. I guess I will look elsewhere.

Avalon Flooring - A beautiful, unique look like no other surface, marble is an incredible material that has been widely used in construction fo...

Avalon Flooring

(26 reviews)

I have NEVER written a bad review (had to give a star)...keep that in mind. Told the sales rep the…read moremeasurements of our shower. She figured out square footage. Took her time working the calculator....all very professional. Picked up the order and my husband installed the tile. Looks great but he couldn't figure out how we could be left with 7 full boxes and nearly an 8th full. Had to lug the boxes back down the srairs of our newly raised house. We've been through enough so needless to say when I was faced with a 20% restocking fee for their miscalculations (an in stock item) I was and am still beyond angry. We paid almost 80.00 to return an item they will resell for regular price. My question is: was the sales rep inept at math or is this a way a scam to make extra money for the company? The return rep said we normally don't take measurements....I'm sorry....I'm trustworthy..Oh right and after waiting nearly a month (yes we were told a week) an item was missing and if I hadn't collected my thoughts I would've walked out with a store credit on my acct. The return rep said oh yes I see you have a store credit....I only told her a half dozen times I will never be back. That would've been an additional 17.46 for them. Never again....we've been through enough. I am happy to say that I was contacted by a store manager who rectified the problem. Thank you for restoring my faith in your business.

We worked with Diane to renovate our bathroom into a unique space that blended with the coastal…read morefeel of our home. We renovated our bathroom to be fully handicapped accessible from top to bottom which included picking out the best non slip floor! Diane was knowledgeable, kind and patient with me.

M&J Home Services - contractors - Updated November 2026

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