Mortified by the unprofessional service I have experienced with my most recent purchase. I say most recent, to highlight that I am a returning customer, and after receiving satisfactory service with small orders, I proceeded to do business in a greater capacity. Instead I feel robbed. I placed an order back on April 7th 2021 and as of June 10th 2021, my order has not been received and it seems they are avoiding resolution. I was told on May 7th that the order was missed in shipping and would be assigned a tracking number within 48 hrs. After 10 days I emailed the order inquiry department and received a response from Ashley, the owner, stating that she would look into it and follow-up. After waiting another 7-10 days, I followed up and received a response from Ashley stating that she would remake the order that weekend of May 29th and would hand deliver it the following week. It is now been 12 days since that communication and no response to emails inquiring an eta. I was charged close to $900.00 over 2 months ago and no product. I am beyond unhappy and disappointed at this point! read more