Honestly the whole experience is un matched the service I received was second to non I would highly…read morerecommend to all my friends.

Cannot thank the guys at moon enough. Having realised I had lost my phone when I got home last…read morenight I was gutted and never thought I would see it again. I called round the few places I had visited this afternoon in the unlikely event the phone had been handed in. The manager had looked and found my phone and very honestly had said they had it and not only that, he was willing to send it back to me on recorded delivery the very next day! I love honestly and genuine people like this and cannot thank you enough.! On top of this the sheisha lounge is amazing, so cool with a great chilled vibe. The service was fantastic and so were all the staff will be back very very soon. Thank you again. Jen x

Came to the Ladies night and i have to say it was amazing, thank you to all the staff at sheesha…read moremahal. Sheesha was perfect and had a fantastic time. Definitely will come again when you do your next ladies night and will tell all my friends about it.

Loved the music and the service mainly and , very clean environment, enjoyed the shisha flavours.read more

From the outside this places looks like a right dump, but when you walk inside... WOW its like…read morewalking into a magical place. Its an old warehouse which has been cleverly converted into an open roof/indoor space to coincide with the smoking laws. There is some on street parking (bit dodgy at night) and theres a small car park to the back too. Inside there beautiful lighting lots of water feather and Arabian themed lights and smells. Music wise they have arabian music all day then after 7.30pm its R'n'B classics/ throwbacks/ current chart stuff too. The service is really good and fast too, from the staff to the clientele are super friendly and are helpful on recommending flavours for shisha. The quality of the shisha is very good too. If you want to you can also mix two different flavours together. We sat in the booth, but being busy we didn't mind sharing a table. Only down side is that they don't serve alcoholic drinks but we'll definitely be going back for some more shisha

The shisha in factory Louge is awesome. I would highly recommend the apple raspberry j20 shisha. I…read morehave been smoking shisha for 15 years and and travelled all over the world. The shisha in factory shisha lounge is simply the best I have had. I travel from Bradford every weekend just to smoke in the factory. It is the best shisha lounge in uk. The staff are very friendly and welcoming also the service is also great. I would highly recommend this place

I love the environment of this lounge. Nice variety of different seating. A variety of different…read morepeople drinks food and Shisha flavors. The staff is super friendly and accommodating. The owner and came to make sure I was enjoying my time. The music is good and but low enough for you to talk to your friends. I got the piña colada hookah flavor. That's the first time I've ever even heard of that flavor and it was amazing. I highly recommend this place.

This is my favourite shisha place in the whole of Birmingham and I regret not reviewing before…read moredespite having been so many times. The ambience and atmosphere is pitch perfect with the big open area, surrounded by leather seated cubicles. The manager is always very friendly and provide you with advice on what suits your taste. In my opinion, my usual order is always the Big Apple (Double Apple and Mint) with the ice base. They have 2 for £15 on Tuesday's so it provides you with more option to try other flavours. If your peckish, Arabesque also has a wide selection of hot foods and milkshakes that would delight your tastebuds. My usual order would be a shisha followed up with a pot of mint tea, always guaranteed to please with a group of friends. If you're looking for a place different to a bar or a club then this place is for you! Price ranges on avg £13 per shisha A regular here!

The interior doesn't really give and needs some updating, but they have REALLY GOOD shisha (hookah)…read morefor $18. They have a lot of flavors I haven't previously seen at lounges back home (or maybe I just haven't paid attention in the past). They have 2 for 1 cocktails all day everyday (they could have been stronger). The staff is really nice and I got a burger there that was pretty good.

When a friend first took me to the Ali Baba lounge and Shisha Cafe for the first time, I was a…read morelittle dubious as I didn't know what to expect. I'd never been to one before and I just had visions of men lying on mattresses, draped in cloth, smoking away whilst having a belly dance! How wrong was I. It was a really chilled out vibe with calming music on in the background. There were lots of flavours available as were there food options. Although this is a relatively new concept in the UK, I have a feeling these cafes will be popping up all over the place soon as it offers something different than your standard trip down the pub.

I discovered this place by accident but I'm glad I did. It's a traditional hookah bar/restaurant…read moreand the variety of hookahs are brilliant. The service is good and they serve food and drinks (no alcohol). I had the mint tea which was tasty and piping hot. I thoroughly enjoyed it with my sons, my mates and my sons mates. It is clean with leather sofas and a plasma TV near enough every seating. I'd recommend this to anyone for a good night or day out.