In the last month my wife and I have had a total of four tests run at Diagnostics of America in…read morePalm Beachy County. These facilities are very modern with state of the art equipment. The staff are efficient, friendly, and knowledgeable. At all four appointments we were called a couple days ahead to explain our copay, then sent reminders, at least twice, then taken ahead of schedule at each visit. Pretty impressive. My last appointment was for an MRI where I needed an IV to administer a dye. I have an emotional reaction to IV's where I often pass out. I told Claudia and Joe (the technicians). They handled it flawlessly. You could not even see a needle mark the next day. They thought it was no big deal. Believe me, it was.

Terrible service this morning. Was made to wait almost an hour, in their crowded waiting room, with…read moremy mask on and no word from their staff. I finally walked out without getting my scan. This was at 6080 Boynton Beach Blvd. They called me just before I got back home and tried to make it look as though it was *my* fault for not complaining to them at the front desk before leaving. Wrong. There were people in line at the front desk, and I had already seen them shoo away other patients who tried to approach with questions after checking in. BOTTOM LINE: They're making way more appointments than they have the capacity to service. Also, there is no way to file a complaint by telephone with them. Call their number and you get the infamous "our menu options have changed" greeting, but none of those options involve feedback on their service (or lack thereof).

The place is nice, seems clean but I hate the way they call you by your first or last name...what…read moreabout HIPPA? numbers might be a better option. I just sounds rude, like NEXT! Also Records Requests each time I call to request my records I am told ok, no problem, yet when I arrive to pick them up, they are not ready and I am forced to wait for extended periods of time, today I had to wait over 30 minutes (same as last time) for something that was previously requested, and I was assured would be ready when I got there to pick it up.

Every bit of my first impression of RAYUS experience was great, from the phone scheduler who helped…read moreme make an appointment that fit around work... to the receptionist who checked me in efficiently and quick... to the facility itself; clean, bright, spacious, and nicely decorated so you're not just sitting and waiting in a sterile space. Second impression was less than perfect, and I figured out why they call this the waiting room. Thank goodness I made my appointment for "first" thing in the morning. Even with an 8am appointment, I was nowhere near first in line, and didn't get called back until 8:15. Not horrible, but definitely not ideal. Heading back in for my X-Ray, I found out that back of the house is every bit as friendly and efficient as the front. Out in literally 5 minutes.

I have Dr Noel Rodriguez and I have to say that anyone who has a difficult, painful, and/or…read moreanything Dr Rodriguez will thoroughly understand your pain, and I respect him for not prescribing narcotic medication ( I prefer not to say how I am having seizures, migraines) but when I work taken care of others! They were promising insurance and after 12 years I thank God have the best now!! Waiting is less than 5-10 minutes. Staff Veronica and Audrey are both really fast, accurate, professional and friendly! The entire staff members are really awesome!! I live in Deerfield beach and I will never change, he's got the best bedside manner. You will feel the same!!

I went here with my wife for a 'Peace of Mind' Ultrasound, and the staff was amazing! Very…read morefriendly, professional, and knowledgeable. I highly recommend this place to anyone!

Scheduled an appointment yesterday for today and when we were on the way we called to make sure…read moreeverything was still good to go for them to tell us that they are closed today due to there technician being unavailable. Very unprofessional place

This location does a pretty good job handling it's clients. It's conveniently located, had a nice…read morewaiting area and the staff are friendly and helpful. BUT... The phone process of scheduling an appointment is the worst of any company I have ever experienced. The call center is hopelessly backed up with waits of greater than 10 minutes being the norm. The hold messages gives no indication of how long the wait is expected to be and for more than the past year has been playing a message that blames the delays on the transition to a new medical records system. Management should ALL be terminated for gross incompetence.

THE WORST! First, the good- the people who work there were actually lovely. They were helpful and…read moreon time. My test was labeled STAT by my doctor, so here is the bad. The test was completed at 8:40 AM. I was asked to wait in case radiology had questions. Well, no one was there, so they sent me home 40 min later. Did I mention this test was supposed to be rushed? It is now 2 pm the next day, and NO ONE has read the test. I have canceled 2 doctor's appointments, and I am hoping they will have it by the end of the day today. I spoke to someone who said they didn't have a radiologist to read it. WHAT? That is all they do. I am pretty sure it is remote at that. I will never return. What gross incompetence. The fact that the test was labeled STAT and no one has looked at it is beyond comprehension. Maybe they should listen to their own message (which I did for the better part of 30 minutes) about how they are on top of things and care ablout patients. Just horrible.

I am truly grateful to the lady at the front desk this morning (12/22/25 @ 8am Coral Springs…read moreWomen's Center). She took such care in helping me with my appointment and I know she went above and beyond, thank you so much! I would also like to thank Denise M. for her kindness, compassion as well as her expertise! Thank you so much again to all the staff there, as always it was a wonderful experience! Blessings to all!

El Servicio es súper especial de todas las personas , el lugar súper limpio y organizadoread more

Very nice place , Clean and professional,…read moreInteresting concept with an upsell of Course. Results are fast .

They were all very professional and efficient. Brad was very kind and knowledgeable about the heart…read morescan. We will go back again, Ty.

This facility is efficient, clean and friendly professionals - it was an effortless appointmentread more

Let's begin a few days ago when I was emailed the registration form which was simple to fill out…read more Arrived slightly earlier than my appointment and met with Josie who confirmed all my wife's information. She had a great personality and seemed in order. Without insurance it's $570 for an MRI. The waiting room was empty and spacious. Wife went in for an MRI and came out one hour later and said everyone was gentle and patient with her. Free parking directly in front of the entrance.