Lodging was ok - a 2024 Chevrolet blazer- considered a foreign car ? Park in a different lot ?…read moreReally? Omg nearly every person encountered- seemed like if u weren't union u possibly should be shot. No wifi - zero extra ? Towels Was a ghost town. Don't think I would ever think of staying again .

This place is not for everyone it was built in 60 and still has lots of that 60 charm. From the…read morehuge open conference room windows and door. To the Cafeteria that very open and very beautiful with lots of old school flare. Understand if you drive a non American made product you can't park on premises. The Golf course is top of the line and has some awesome views and tricky holes. This is a Military friendly location.

I've stayed here many nights (about 14 days) while working in the area. The doors are outside,…read morethere are no indoor halls... just park and walk into your room. The rooms are okay, caulk is splitting, cracks in the tiles in the tub, the toilet is in a very awkward spot, definitely not a 5 star place HOWEVER the service workers are what sets this place apart. I was staying during a snow storm, and the morning worker cleared off all the vehicles in the lot early morning before I left for work!! Breakfast area is always clean and he is very attentive to keeping things stocked. I wish I knew his name so I can address him properly. Another time I came back to my room and it was cleaned (mid stay) and they left me a toilet paper rose! So cute. The gentleman who checked me in was also very attentive, although I would like to add they shouldn't say the room numbers out loud, and how to find it, especially when other guests are around.. traveling alone as a female is stressful enough. I will come back again and recommend this place to others mainly for the crew!

This hotel completely mishandled my stay. I was checked into a room by a front desk employee who on…read moreher own decided to switch me to a different room. I never asked for any changes. Later I found out they contacted my employer without telling me, supposedly to fix a "reservation issue" that I never created. That's a serious breach of trust. I was never asked, never informed, and their response was full of excuses instead of accountability. They tried to frame it like they were doing me a favor but in reality, they created a problem and dragged my employer into it without my consent. If you're staying here through a corporate program, be aware they'll make decisions behind your back and then justify it later however they see fit. I won't be staying here again and I wouldn't recommend it to anyone who values privacy or professionalism.

Remove the filth, biological stains, roaches, mice droppings, and dead bugs from the drawers as…read morewell. Also, remove the blood stained pillow case, the bed spread that has cigarette burn holes in it, the bed sheets with biological stains and hair from a previous guest(s). Replace the small, thin towels with several holes and stains. Get rid of the mold in the room, Clean, clean, clean! Throw out and replace damaged furniture i.e., lamp shade, cracked headboard, destroyed garbage can, etc. Replace the security chain lock and make the peephole in the door usable. Refund customer's money for using photos that misrepresent the room I was given. I didn't even stay! It was beyond health, lack of cleanliness,and lack of security locks on exterior door. That would be a great start!

"The rooms showed significant signs of wear and tear, with outdated furnishings and a lack of…read moreattention. "I had an unprofessional encounter with a staff member. I would recommend management look into the staff and their online conduct." Not the best place ideally.

Colleen and family were very gracious hosts at Manitou Shores. We stayed in the small housekeeping…read morecabins. They were immaculately clean and very cozy. We were in town for a family memorial service, and she was very patient and helpful despite some changes in our reservation. Really a lovely spot. The lake is right out your door and the hummingbirds came to greet us many times at the feeders. Highly recommended! The only reason why we didn't give five stars was that we dealt with quite a bit of flies during two days of our stay, though folks in town said that that was common for the area.

Very clean, spacious cabins. Situated right on the shores of Lake Huron. Lake is clean, beautiful…read moreviews. Lots to do in the nearby town of Rogers's City. Including bowling, movie theater, bike rentals, parks, waterfall. We come here every year!

A Great place ! Go experience it. Golf course is beautiful and tough. My Grandad loved Walter…read moreReuther and this conference center is a nice legacy

Black Lake is the most beautiful, picturesque venue to host a wedding. The ambience is rustic,…read moreyet elegant and serene. Our event planners were fantastic and addressed every detail in a professional manner. The staff at the UAW treated my daughter's wedding as if it were their own. There was no task too small or too great; everything was done to perfection. The food was second to none. Two weeks later, our guests were still raving about the wedding. We couldn't have made a better choice; I would highly recommend this facility for any important function. Some of our guests enjoyed lodging at the campgrounds in its natural beauty, while others enjoyed staying at the lodge or apartments. I was happy to see guests take advantage of some the many amenities such as the game room, swimming pool, hiking and biking through the untouched nature trails, and naturally, golfing at the infamous UAW Black Lake Golf Course.

Our second year in a row here. Wonderful location with fantastic scenery. The lovely rooms are as…read moreclean, comfy and cheap as the fee to rent the pontoon boat is high. I highly recommend this Wonderful experience. Here come the ducks.

Clean nice staff is nice bed is comfy and yea also its cheap ndndndndkodirjtndmkdkekenfnfnfnread more

This place is a mess. Stayed in a "penthouse suite" a…read morecouple months ago. The parking has one entrance with a wrap around parking lot in the front. The lot was poorly plowed with that limo parked at the corner turn making it an obstacle to drive around. If I didn't have awd I would have been stuck the morning of checkout. The entrance to the building was not safe, the snow shoveling was half massed with a floor blower set to the side of the entry which was too low of a power to dry the inside entryway making the front desk area a slippery mess. The room had a sauna like shower with the heads calcified and floor tile in need of some cleaning. The front shower curtain had a blood or rust droplet on it. Dead cockroach on the ground. There was white crusty marks on both sides of the ottoman cushion and chair along with some froot loops residue. When brought up to the front desk was told that they couldn't refund us for our stay even though that's not even why we told them in the first place, no apologies. I recommend the Marriott up the hill, its newer, cleaner, more quiet, and cheaper

They will overcharge your for things you don't even use. Customer service is unhelpful, don't even…read morewaste your time booking. This experience has made sure my family and I will never book at a Holiday Inn again.

Hotel is clean, updated, staff is nice and they have a hot tub. Lately Fairfield's are removing…read morethem for a heated pool. I tend to go to Marriott hotels for the points, but I also love the hotel chain.

My husband and I booked the last room available for a fairly hefty price tag but I would say it was…read more100% worth it!! We very much enjoyed our stay here with friendly staff, a well kept king suite, and salt water hot tub and pool!! I love the salt water by the way!! We didn't get headaches from heavy chlorine and I hear the salt water is easier on bathing suits too. The temps were perfect in both the pool and hot tub. The pool is small but it serves its purpose. We did not partake of the complementary breakfast as we had other arrangements. The king suite was extremely comfortable and very clean. The only thing was the shower left something to be desired. I think it could use a good clean something like lime away? The jets shot out in every direction. It was quite annoying. Otherwise everything was wonderful and we plan on returning next year.

This was our first stay at a Tru hotel -- and we loved it! Having travelled for work quite a bit…read moreover the years and experienced different brands, I've been very happy with the Hilton brand for decades. I find Tru to be a lively refinement of the traditional hotel experience. The color scheme of the lobby sets Try apart from other Hilton brands. Fifteen years ago, I enjoyed the minimalist theme of Four Points by Sheridan, but today I feel Tru by Hilton is more energetic, sophisticated, and more on point for me. While I think Tru was intended for young travelers, I feel Tru suites me in my early 60s. I very much liked the complimentary breakfast better than what is served at a Hampton Inn. I liked the pancake machine over the waffle maker. The Lavazza coffee was a welcome feature too. The rooms are a bit smaller, but still comfortably fit a king-sized bed. There is a small refrigerator, but no microwave. Exposed rods, pipes, and pegs replaced dressers and armoires. The shower was full glass with TWO glass corner shelves, so for a change I didn't have to store my toiletries on the floor or bend over to pick up them up. If you need a microwave, there's one in the lobby at the snack counter. The rooms and lobby were CLEAN. HIGHLY RECOMMENDED

My family and I stayed here on a recent trip up to Mackinac Island. This was a good location…read morebecause it was only an hour away from the island and got us an hour closer to home afterwards. It was also nice because it allowed us to collect our Hilton honors points. The hotel feels very new and clean and modern. Our room was of a very good size. The beds were comfortable. The complementary breakfast was pretty good. My child and I really enjoyed the pancakes, especially. The only reason I give it four stars instead of five is because we did not receive any housekeeping services during our stay of two nights. Overall it was a great place to stay.

WARNING - Bed Bugs in Duplex 10 at Jacks Landing…read more I want to start by saying I have stayed at Jacks every year for the past 22 years and have always enjoyed our vacations until this year. We mostly stayed in Duplex 10 but have also stayed at the waterfront cabins and Anglers Hideaway. This year we stayed the week of July 6th in Duplex 10. We discovered a bed bug issue towards the end of the week. We started getting red bite marks and waking up to find blood on the sheets. Upon further inspection we discovered live bed bugs and a lot of black/red stains on the box springs of all three beds and evidence on the futon. We immediately notified the management and were extremely disappointed in the response. They said they always clean the rooms and have never seen evidence of bed bugs. The offered us a $150 gift certificate for next year and told us one of the managers was going to the store to get "stuff" to clean it up right away. When we pushed for a full refund they said "they don't know where they came from" insinuating that we brought them with us. This is a very big infestation and not hard to find once we looked closer. All four people who stayed in the cabin had upwards of 50+ bites appear once we were home and started looking closer. We kick ourselves for not inspecting the bed upon arrival but after 22 years you tend to trust a place. I understand that these things happen but the response from the manager was the worst part. She said she had them before and it was not a big deal to get rid of them. They insinuated we brought them. Worst of all I believe they are going to try to "clean" it themselves. From what I read (and I have not read a lot) bed bugs are difficult to eliminate, and my guess is they will continue to be a problem at Jacks. I want to raise awareness to all potential guests at Jack that bed bugs were in Duplex 10 to be very cautious if staying at Jacks Landing

Nothing fancy or pretentious, but great people and great location. We love coming here during the…read moresummer and appreciate feeling at ease and at home. Very relaxed and low key.