We found Lyons Lighting Showroom through a map search for lamps stores in our area. From there, we located their website. What a goldmine, we thought, as we selected 18 possible vanity and ceiling lights that were listed on their website as "Item available in factory stock." Good prices for the items on our list. And purchasing from them would keep us out of a big box store. Finally, the tag line on every item "In store prices too low to advertise. Visit us today!" was further incentive. Wow. We drove down the next day to take a look.
Upon arrival, however, we learned that "item available in factory stock" was misleading. As we were shown the small selection of vanity lights displayed in the store, the sales clerk informed us that any items not on display (or about to "go up on the wall"), including those listed as "item available in factory stock," involved ordering the item from the warehouse, which would take 4-7 days to arrive and our paying shipping costs.
Lights look different in person. A two-dimensional photo cannot do it justice. A visual inspection helps determine size and color and fit much better.
A bit disappointed, we looked over the two dozen vanity lights on display, and this is where our disappointment turned to shock and irritation. Online, there were numerous vanity lights that fit our budget of $150 or less. On the showroom floor, however, 90% of the lights were priced above $200. And these lights resembled lights we had seen in Lowe's or Menard's for less than half of this cost.
I guess that Lyons sees no reason to stock lower-priced items for people on modest budgets. It's a shame, too, because we came to BUY.
The ceiling lights were a fraction of the selections available through the website, another disappointment.
The sales clerk did her best to help us; however, there was no way we could justify spending $300-$400 for a lighting system we could purchase for a third of this cost.
The "showroom" is one large room about 25' x 35' with a large selection of lights. Sales tags and the bottoms of lamps hang down, creating head knockers for one of our party who is 5'10". It felt claustrophobic and slightly dangerous to this taller person.
We left a bit shell-shocked.
Lyons could do customers a BIG favor by making a CLEAR distinction as to what "item available in factory stock" actually means. Knowing that an item is on-hand AT the store AND its cost could help customers better plan. read more
