Tanner did a great job getting us back on the water. He is honest and efficient. Very fair prices…read moretoo. Would highly recommend!

I have used Kernodle a couple times and have been vert pleased. On time, great communication, and…read morequality work. He Is helpful when it comes to any questions or recommendations. The best part, they are mobile and will come to you for their services! professional and personable. Plenty of choices out there for Marine Services, but I will only be using them for all my needs.

great experience,buying and selling,most helpful people I've ever encountered,look forward to doing…read moreplenty more in the future

I just purchased a boat at HM Boats and had a GREAT experience! I actually live in Rhode Island and…read morewas planning on buying something locally until I stopped by HM Boats while on a business trip.They had a good selection of boats and were very low key during the sales process. In the end, I bought in Norfolk and shipped the boat to New England. HMB walked me through the whole process, followed up with with many phone calls. Communication and service was outstanding and I would definitely buy another boat from them.......Can't say enough about the experience Tim - East Greenwich, RI

These guys are a joke; they have no clue what they are doing…read more I had a part that needed to be returned to Yamaha to re-program it. I was told by Yamaha to send in the part thru a dealer, and they would re-program it for free. I went thru Norfolk Marine (Big Mistake). I dropped the part off on Wednesday and explained to the service manager what had happened and exactly what Yamaha told me. I also provided him the information Yamaha requested to be sent in with the part. He said he would have his tech look at it, I asked him why and that it just needed to be forwarded to Yamaha, he said just to verify the part. A few hours later I received a call from him saying a Yamaha tech would be out to program and install the part. I said that Yamaha was very specific stating the part could only be programmed at Yamaha. I asked him if he spoke to Yamaha and he said yes (this was a bold face lie) and they told him it could be programmed in the field. He told me the tech would meet me at 8:00AM that Friday. I took off of work Friday morning and the tech did not show, I tried to call the service department's manager at 9:00AM, and he was not in, the receptionist said she would let him know when he came in, he returned my call about 15 minutes later and said the tech was wrapping up and would be out shortly, he showed up around 10:00AM and told me no one had scheduled him to come out to my boat. He spent about an hour or so and could not get the part to work, he then called his office and tried a couple of other things, still did not work, he then called Yamaha, and they said the part would have to be sent to them in order to get it re-programmed (waste of 4-days). They then sent it to Yamaha, and it went through some problems there. Yamaha finally got it programmed and overnighted it back to Norfolk Marine (Thursday). I called Norfolk Marine the next day (Friday) and they said it did not come in and they would be looking for it. I called the following Monday, and they said it still had not shown, I then called Yamaha, and they told me it was signed for and gave me the tracking number. I entered the number, and it said it had been delivered the prior Friday. I called Norfolk Marine, and they went on an Easter egg hunt, come to find out it was delivered to the parts department and they refused it and told UPS it was supposed to go to Yamaha. It has been over 5-weeks, and I have not been able to use my boat, the part is now missing, and Norfolk Marine has no clue where it is.

On 21 June '25 i took my 2006 Hurricane Deck boat in for a 'Fuel filtering & purifying' service due…read moreto the outboard motor (Yamaha 115HP) being sluggish above ~3,500RPM. I explained within the last year I had changed out all fuel filters (between squeeze bulb and low pressure fuel pump, between low pressure fuel pump and Vapor Separator Tank (VST), high pressure fuel filter in VST), replaced High Pressure Fuel pump, fuel injectors, and installed a fuel water separator. I called on Wed. (25 June) to check on status of repairs and was notified by service manager that a technician had taken a fuel sample and identified that there was no issue with the fuel. I do not know the location (inside fuel tank?, fuel line off squeeze bulb?) of the fuel sample that the technician took. Additionally, I was informed the technician noted there were Auto Lite spark plugs in the outboard motor and changed the spark plugs to NGK (OEM) and stated the engine ran fine and was ready to go. Of note, I had changed those spark plugs to Auto Lite's (which are marine replacements for a Yamaha F115) last year. Cost was ~$417. I took the boat home on Fri. (27 June) and ran it in the water (NO CHANGE TO THE SLUGGISH CONDITION). After further troubleshooting myself I identified the engine oil level was way above normal (indicating a low pressure fuel pump dumping gas into the oil). I changed out the low pressure fuel pump and I'm in the process of cleaning/changing out fuel injectors. My frustration is that no one contacted me about not doing the fuel filtering & purifying, changing spark plugs, etc. before I called to check on status. Furthermore, I found the 'way above normal engine oil level'. I will never do any business with Norfolk Marine again.

I found Budget Boats on Facebook marketplace when I was searching for a trailer for my pontoon…read more Chandler replied to all my messages promptly and straightforward. After he informed me of his inventory and the cost, I felt confident enough to stop by for a possible purchase. When my husband and I arrived, Chandler texted that Craig Allen would be assisting on his behalf. Craig was very welcoming and knowledgeable. We were very happy with our purchase and the price was very reasonable. I would definitely recommend Budget Boats and the team working together to make their customers happy. The experience could not have been better. Thank you, guys!

Bought a few used items to get me legal on the water. Robert was helpful and polite. Going back for…read moremy outboard maintenance supplies.

Huge thank you to Lauren with our Norfolk harbor cruise team today!…read more We left over TWO HOURS early and still got caught in unbelievable traffic, construction, and a completely full parking lot. By the time we called, we truly thought we had missed the boat (literally and figuratively). Lauren went above and beyond to contact the crew and help us. She also helped us find a second parking lot when the designated lot was full. Because of her kindness and professionalism, they waited for us and we were able to experience an absolutely incredible cruise today. Customer service like that matters. Thank you for turning a stressful morning into wonderful family memories. . All this before we met the crew who patiently waited for us at the dock. They were gracious as they welcomed us aboard. The two hours were filled with so much detail on not only the ships we were looking at, but the buildings we were looking at and their history. The captain filled in with interesting bits of trivia about the harbor, the rivers that run into the Chesapeake Bay and facts of some piers and docks that had historical significance. The boat has an upper deck if you want to sit in the open. For those who prefer a little less adventure, you can sit inside the lower area that is fully enclosed. There is a small drink and snack bar where you can purchase drinks and packaged snacks. They have souvenir t-shirts, sweatshirts, hats and other small items for purchase. Highly recommend this cruise. You will not be disappointed in the cruise or the customer service.

Captain and his crew were great! Captain offered an informative narrative the entire cruise. Boat…read morewas clean and well kept. Boat was equipped with bathrooms (with child changing table), souvenirs and snacks and beverages including beer and wine. Definitely recommend for an upclose look at the fleet at Norfolk Naval Station.

Dave is fantastic! As transient boaters we needed help quickly before we continued our journey…read moresouth. He stopped by the boat that day to make sure he could do it, and within the next two days it was fixed. With his huge amount of experience in the Coast Guard and owning his own shop, we felt so fortunate to have all that knowledge working on our boat.

Did business with Dave because I saw how amazing these reviews where…read more Total disappointment, would not recommend. -told me he had availability, took 4 months almost 5 to get to my boat only for a diagnosis. -took at max an hour to complete and charge me for 3 hours. Even though he's had my boat for almost over a quarter of the year. - then I picked it up with everything still broken down in pieces. Totally disappointed in the time wasted and money spent doing business with Dave. Sad part is I was looking forward to working with him, he had the knowledge that's it. Totally disappointed!!!!!

I bought a Panga two years ago and found out I needed a different prop. I went to Murphy's and…read moretold them what I had and left out of there in minutes with the exact prop I needed for a real reasonable price. We've had the crappiest spring ever and as the first nice weekend finally is upon us, my kid comes to dinner and gives me a kind of by the way...the hub was spun on the prop. I ran it down to Murphy's thinking I may not even have it by memorial day..shoot the guy at the counter asked if I wanted to wait and then in fifteen minutes and fifty bucks later I was finished and headed back to the boat. Good save Murphy's.. I'll be back

My 16 year old High Five 5-bladed stainless steel prop was in pretty poor shape. The local boat…read morerepair shop that I trust and do business with said that Murphy's was the only place he would recommend that I send it to, he said that they do great work. So I sent it to Murphy's, not expecting it to be anywhere near perfect, since it was in bad shape. When I got it back and opened the box I couldn't believe my eyes. I thought they had sent me a brand new prop by mistake. After some very close scrutiny it was my prop, but it sure looked brand new. Then when I put it on the boat and took a test drive, it performed better than it did when it was new. And I thought the price was very reasonable. I will never send another prop any where else.