These guys are a joke; they have no clue what they are doing…read more I had a part that needed to be returned to Yamaha to re-program it. I was told by Yamaha to send in the part thru a dealer, and they would re-program it for free. I went thru Norfolk Marine (Big Mistake). I dropped the part off on Wednesday and explained to the service manager what had happened and exactly what Yamaha told me. I also provided him the information Yamaha requested to be sent in with the part. He said he would have his tech look at it, I asked him why and that it just needed to be forwarded to Yamaha, he said just to verify the part. A few hours later I received a call from him saying a Yamaha tech would be out to program and install the part. I said that Yamaha was very specific stating the part could only be programmed at Yamaha. I asked him if he spoke to Yamaha and he said yes (this was a bold face lie) and they told him it could be programmed in the field. He told me the tech would meet me at 8:00AM that Friday. I took off of work Friday morning and the tech did not show, I tried to call the service department's manager at 9:00AM, and he was not in, the receptionist said she would let him know when he came in, he returned my call about 15 minutes later and said the tech was wrapping up and would be out shortly, he showed up around 10:00AM and told me no one had scheduled him to come out to my boat. He spent about an hour or so and could not get the part to work, he then called his office and tried a couple of other things, still did not work, he then called Yamaha, and they said the part would have to be sent to them in order to get it re-programmed (waste of 4-days). They then sent it to Yamaha, and it went through some problems there. Yamaha finally got it programmed and overnighted it back to Norfolk Marine (Thursday). I called Norfolk Marine the next day (Friday) and they said it did not come in and they would be looking for it. I called the following Monday, and they said it still had not shown, I then called Yamaha, and they told me it was signed for and gave me the tracking number. I entered the number, and it said it had been delivered the prior Friday. I called Norfolk Marine, and they went on an Easter egg hunt, come to find out it was delivered to the parts department and they refused it and told UPS it was supposed to go to Yamaha. It has been over 5-weeks, and I have not been able to use my boat, the part is now missing, and Norfolk Marine has no clue where it is.

On 21 June '25 i took my 2006 Hurricane Deck boat in for a 'Fuel filtering & purifying' service due…read moreto the outboard motor (Yamaha 115HP) being sluggish above ~3,500RPM. I explained within the last year I had changed out all fuel filters (between squeeze bulb and low pressure fuel pump, between low pressure fuel pump and Vapor Separator Tank (VST), high pressure fuel filter in VST), replaced High Pressure Fuel pump, fuel injectors, and installed a fuel water separator. I called on Wed. (25 June) to check on status of repairs and was notified by service manager that a technician had taken a fuel sample and identified that there was no issue with the fuel. I do not know the location (inside fuel tank?, fuel line off squeeze bulb?) of the fuel sample that the technician took. Additionally, I was informed the technician noted there were Auto Lite spark plugs in the outboard motor and changed the spark plugs to NGK (OEM) and stated the engine ran fine and was ready to go. Of note, I had changed those spark plugs to Auto Lite's (which are marine replacements for a Yamaha F115) last year. Cost was ~$417. I took the boat home on Fri. (27 June) and ran it in the water (NO CHANGE TO THE SLUGGISH CONDITION). After further troubleshooting myself I identified the engine oil level was way above normal (indicating a low pressure fuel pump dumping gas into the oil). I changed out the low pressure fuel pump and I'm in the process of cleaning/changing out fuel injectors. My frustration is that no one contacted me about not doing the fuel filtering & purifying, changing spark plugs, etc. before I called to check on status. Furthermore, I found the 'way above normal engine oil level'. I will never do any business with Norfolk Marine again.

Jordan Schoonover did a fantastic job detailing my Grady White! Would absolutely recommend. His…read moreprices are more than manageable and he guarantees that it will be perfect and will do whatever it takes to make sure it looks as if it was a brand new boat! Would give more than 5 starts if possible!

great experience,buying and selling,most helpful people I've ever encountered,look forward to doing…read moreplenty more in the future

I just purchased a boat at HM Boats and had a GREAT experience! I actually live in Rhode Island and…read morewas planning on buying something locally until I stopped by HM Boats while on a business trip.They had a good selection of boats and were very low key during the sales process. In the end, I bought in Norfolk and shipped the boat to New England. HMB walked me through the whole process, followed up with with many phone calls. Communication and service was outstanding and I would definitely buy another boat from them.......Can't say enough about the experience Tim - East Greenwich, RI

Anchor Boatworks is beyond professional and kind. My father and I just our 21 ft Kencraft SeaKing…read morerepowered and we beyond thrilled. John Collister and his team were just top notch. If you are looking for any work done on your boat, upgrades or a repower, please come visit with the team here and they will steer you in the right direction. No pun intended. I will continue to use Anchor Boat works and help anyone else get with these great company.

Big Difference since they changed management. friendly,…read moregreat service & its a much better experience dealing with the new staff and they have much less turnover than before some upgrades could be made but I'm sure that would raise the fees

An older, but fairly well maintained, full-service storage and transit marina, located at the end…read moreof Sunset Creek, a tributary of the Hampton River. The facility's main business is dry storage for power boats up to about 40 feet, but they also handle daily or extended in- or out-of-water stays from transient boaters, and those local boat owners wishing to perform maintenance on their boats, both sail and power, up to about 60 feet. The marina has all the normal amenities, including both gasoline and diesel fuel, a very nice Ship's Store, a selection of bait and tackle for fisherman, on-site mechanical and rigging service personnel, bottom cleaning and painting capabilities, fiberglass repair services, and full electrical and water services for both in-water and landside slips. Short or long-term storage contracts are available, and range from one-day visits to yearly dry storage contracts with provisions for on demand in-and-out-of-the- water hauling included. Sunset is located in a fairly quiet part of Hampton, and is a short walk or tender ride up the Creek to the center of the city and all the commercial action, hotels and restaurants. But, aside from the peacefulness of the place, one of the benefits of its location is that prices here are a bit lower than at those spots further up the Creek and closer to Downtown. And, for whatever reason, the folks that frequent Sunset seem a bit less plastic than those at the more "sophisticated" marinas at the head of the Creek. And whether that's good or bad, of course, is entirely up to you.

These guys are great! I had my beloved Bauer dingy suffer an impalement on a boat lift during a…read moreNor'easter, leaving an ugly puncture wound in the hull much beyond by ability to repair. Tynes Fiberglass was able to make the repair appear as though it never happened. I highly recommend this team and would do business with them again! Thank you!

I have a 1991 38ft RV that had damage to the fiberglass requiring a very complicated repair that…read moreincluded structural fabrication. Richard Tynes made the repair in 2 days and it turned out absolutely beautiful and I couldn't be more impressed with the results!

my name is Jimbo and this gentleman was awesome he was very knowledgeable knew the problem I had…read moreright away and fixed the issues very quick I recommend all you vehicles needs to this gentleman

Jeff did an incredible job detailing my Robalo. He is professional and pays great attention to…read moredetail. I can highly recommend him