From initial consultation through to an evening appointment was outstanding that other similar…read morebusinesses should aspire too. Great customer care though to outstanding quality work.

Brilliant hairdressers. I come here all the time, I…read moredefinitely recommend Louise She is the lady that I have. There brilliant for styling hair and their colouring is perfect, the best I've ever experienced. I definitely recommend coming here whether it be changing from the hairdressers that your at the moment or looking for your first one. I will definitely be experiencing and trying out the other treatments they do, such as make up, and nails etc.

just been to escape for the first time. they managed to get me an on-the-day appointment with emma…read more the staff were really friendly and welcoming, i had to take my baby with me and when she got restless, one of the staff took her for a little walk-a-bout to settle her :) emma gave me a bit of a consultation before starting, and did what we talked about. perks: massage seats whilst hair washed. quality brand shampoo and conditioner. online £5 off voucher for first visit on their website. easy to access location. friendly staff, nice vibe. downside: they have their own parking but it is a v tight squeeze! there is the parking at the town hall (2 min walk) though (pay&display) or nearby free road parking if youre lucky to get a spot. will use again.

Have been a customer for a number of years. Unfortunately they recently cut my hair so that the…read morehairline was well above my ears and looked terrible. I have never had a haircut this bad. When we raised this with the owner she refused to accept the critism or offer a refund. As a hairdresser they are fine until something goes wrong. If it does don't expect customer service of quality, just a refusal to accept any responsibility. I won't use them again.

Cutting Edge in Ashby de la Zouch . I have steam coming out of my ears I'm so angry , I've just had…read morethe worse hair cut I've ever had . I got home washed it just to make sure as I'd been at work and thought benefit of doubt . It took the hairdresser all of ten minutes just to tidy it up as I asked for , cost me £15 . I've just been back to complain , after her trying to move my head to make my hair look even she still insisted it was a good cut but offered to do more to it , I said She was not touching it again . I'm the customer and I'm not happy with it so I'd like my money back . I'm not giving your money back she said , well give me half my money back then ? NO I've been here 20 years she said and no one has complain . Well they have now . Cutting Edge in Ashby more like Cutting a Hedge !!!!! I've had to give one star in order to post this review but I give 0 star .

I went here for the first this week and I am very very impressed. My stylist spent time with me and…read moredid a fantastic job ! I will recommend this place to as many people as I can !!