1. Lynn Dobrowsky - State Farm Insurance Agent

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Windsor, CT

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Lynn Dobrowsky - State Farm Insurance Agent

5.0 (1 review)
Closed • 9:00 am - 5:00 pm

Services - Lynn Dobrowsky - State Farm Insurance Agent

Homeowner or property

Car and truck insurance

Life insurance

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7 years ago

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The Hartford

The Hartford

(10 reviews)

New customers here. We switch our home and autos over as of March 15, 2023. Home owner changed…read morewith out any problems. The Auto insurance is why I writing this review and I also pride myself on "trying" improve customer encounters. And what happened to myself and husband with the car insurance was uncalled for. I set up auto pay March 1st. At that point they told me that the payment will come out of my account on the 14th. I watched for the payment to be made and on the 15th I called only to find out they cancelled my policy without warning because "the payment was rejected" by my bank. At this point I was very upset because now they tell me that they don't know if they can restart my policy. I am put on hold for about 10 mins and they tell me that they can restart the insurance with payment that was "rejected" So I paid with my debt card that is from the same institution and connected to the same checking account. How about that the payment went through. Fast-forward to March 20th, I try to log into my online account and I am denied so I call Hartford only to find out that I have not had Auto coverage! WHAT????? Then it is explained that they can't restart the policy until it clears. WHAT THE HECK????? The payment came out of my account the day I called them! Keep in mind that we have been driving our vehicles With passengers. So moral of this is DONT let them take the payment, pay it yourself on line. I have yet to receive a cancelation notice until March 21. No phone call, text or email. If I was not on top of things I may not have had insurance for several days. I am also still waiting for a genuine apology for wasting so much of my time. Just because I have AARP does not mean I am retired and have time for this. Hopefully someone higher up reads this and will at the very minimum call me to genually appoligize. Not holding my breath but one can always hope for todays actions of laziness of the cooperate world.

I have been a customer since 1993. I made the mistake of insuring elsewhere for a short period and…read morereturned to the Hartford. With 66 years of autoinsurance I believe no other company come close to any of the Hartford's business practices. That would include the last two claims. While The Hartford is not perfect my experiences with six other insurers was poor. Today I called concerning their Truelane driving application. The service rep was typical of the Hartford. He basically advised the company was aware of customer reactions and like everything at The Hartford, Truelane was a work in progress.

The Hartford - damage caused by Hartford's insured  - she got a new car within two weeks!!

The Hartford

(343 reviews)

Asylum Hill

needed jump-start service.. automated intake for request was…read moreterrible (misunderstood most of my answers to its questions) but finally let me talk to customer service rep. who was great...verified all in- structions by text & followed up to make sure I was happy with service... service provider ( Nick) was GREAT !! ...arrived within 15 min, quickly dis- covered loose battery terminals, & tightened them (suggested "shims") also gave me great advice about my tires Thanx Nick & Hartford

Tomorrow I will be calling our independent insurance agent to get them shopping for an alternative…read moreto the AARP-Hartford insurance. We have been with this program for a number of years, bundling home and auto. Yes, the rates keep going up each year, which is to be expected. Last year seemed on the excessive side, but I let it roll. Today I realized that they are proposing a 71% increase in our premium for 2026 to 2027. What?! We are mature adult drivers with less than 10,000 annual miles of driving. My husband had a recent minor accident, but I don't believe that has even entered into the calculation for the new premium. There was no damage to the other car, very minimal damage to ours, and no injuries. No tickets or other accidents on record. 71%? What I see online is other consumers reporting that their rates were going up 45 to 50% in a number of cases. Once they shopped other providers, they were able to get much better deals. I sure hope that will be the case when our agent shops options for us. Just on general principal, I want to get away from Hartford as soon as possible! It's a good thing our renewal time is almost here, and we will be moving on away from them. Their partnering with AARP to save older drivers money seems to have turned into a bad joke, bordering on a scam.

Lynn Dobrowsky - State Farm Insurance Agent - homeinsurance - Updated November 2026

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