This agency is first rate. They will exhaust all possibilities to get the best deal for you…read more They're exceptionally responsive, knowledgeable, and helpful

I called to get quotes for my house and two cars and was told I'd have the quote in a couple of…read moredays. More than a month later, I received nothing. I provided my email and phone number so there wasn't much of an excuse to not be contacted. If I can't even get a quote, I can't imagine what would happen in the event I'd need help for a more serious issue.

Byron was able to provide us with great rates on our automobile insurance. He was also able to…read moreprovide us with good rates on our homeowners insurance. He is accessible and returns phone calls promptly.

Good insurance agents, friendly and respond promptly. I have…read moreNO idea what's up with these pictures though

Best insurance agency around. They know their way around the insurance business and always help…read moreyou get the best rates. Brought my insurance down over $1000. I recommend them 100%

At first blush, if I told you the most affordable auto insurance quote I received was from Germany,…read moreyou'd probably wonder why I shopped in Europe for a car in the U.S. :) I got many many quotes from insurance companies I've heard of, and some I haven't. And the best quote, by far, was from GEICO. I stayed in contact with Germany (the person) through the whole process and received nothing but outstanding service. Great agent, great service, great insurance, for a great price. Who could ask for more?

Our GEICO local office has amazing staff ready to assist you with your insurance needs! Call us…read more860-812-6300 #shoplocal

I just wanted to hop on here and give Christina Stewart an exceptional review. The process with…read moregetting car insurance for myself and my son was explained clearly and she went above and beyond to find us the most affordable plan because my son was a new driver. I feel confident and well covered and would highly recommend Christina to anyone looking to get a better quote or a new policy. Not to mention that she has wonderful customer service and is incredibly intelligent.

Incredible service and pricing for both home and auto insurance. The options they offer along with…read morethe experience of their agents make White Birch Insurance the best place to go.

At one time, this was an excellent agency with agents that cared about their clients…read more Unfortunately, they have gone the way of far too many "local" businesses. They allowed themselves to be bought up by a larger agency that cares ONLY about the book of business they purchased and NOT about how to maintain that book of business going forward. I have canceled every single one of my policies with them after having to fight them to get legitimate claims covered and other various ridiculous issues. The agents no longer will advocate for you and are, instead, going to push all of the legwork of filing claims and fighting for your rightful coverage on you. Avoid them at all costs and go with ANY of the online companies. You will absolutely pay double for your coverages through this agency compared to other policies you can buy yourself from an online company. Yes, read the fine print in the coverages to ensure that you are getting what you need, but don't fall for the corporate rhetoric garbage that this agency will spew at you about why the policies THEY will sell you are better.

Our insurance agent, Jun Hong, is without question the finest insurance agent I've ever had the…read morepleasure of dealing with. He's always taken the time to answer all my questions thoroughly, and on one particularly memorable occasion he responded to a call from me on Christmas day when I was travelling in Yuma, Arizona! He's the best-- without a doubt!

We have been doing business with Kerr Agency since we got married - around 20 years. No complaints…read moreuntil this year when I tried to get a quote from them to add on our teenager daughter. I sent a few emails & got nowhere blaming it on the Insurance Company. Now it has been close to 6 weeks & still nothing. We feel that if this is the way they do business now that we should go elsewhere. I realize that teenagers are at a high risk. But at least respond in a timely manner. I contacted another company in the area & got a quote within 24 hours. What a difference!

Talk about a warm and friendly, can do, company! The staff there make sure every detail is covered…read moreand respond in a timely fashion. Ed is extremely attentive and thorough in understanding both business and personal coverages. Great people

I completed their online form to request information about scheduling a meeting to discuss tax…read moreservices. The only response I received was a two-word reply: "Not interested." Wow. That is some really bad customer service.

HORRIFYING! As a new client to Cowen Tax Advisory Group, I had my initial appointment to bring in…read moreand review our 2025 tax forms including copies of our last 2 years of tax returns. I was contacted about 2 weeks later to schedule an appointment to come in to review our returns so they could be filed. I believe I met with Roger Cowen based on the pictures on their website, but he never introduced himself to me. We sat down in his office to review our returns, and one of the first things he said to me was "I need to see your husband!" When I asked why, he said because we're paying too much in taxes, so I asked him to explain our taxes and help me understand how to reduce our tax liability. He talked in circles, never answered my questions, was very rude and condescending to me (I felt like I was being scolded for paying too much in taxes), and had clearly not reviewed our tax forms or prior returns because he couldn't answer any of my questions about them. By the 3rd or 4th time he said "I need to see your husband," I stopped the conversation and asked why he kept saying that and why he needed to see my husband. He said - "because I need to speak to the person who manages the money and finances." I said THAT'S ME! I asked why he would assume that my husband manages our finances and not me, and said I was completely insulted that he thinks that only men could possibly manage a family's finances. He then abruptly ended the conversation, only pointed out where we needed to sign to authorize electronic filing, never apologized, wouldn't even speak to me, and said "I'll walk you out." Some might consider this to be gender discrimination.