The facility is hard to categorize as "nursing home" but, the description can work. Heritage has…read morerehab for patients recovering from falls or surgery to longer care needed for illness or other medical issues. Basically, your mom or grandparent could stay for a few months while healing from an illness to moving in as long as needed for care. I met several staff members and saw parts of the building. The employees are nice. The administrators have drawings for employees who have been extra kind or done something special for a patient. The Front Royal location is in an area surrounded by trees. The property is nice. They are also near a school, so don't speed on the drive.

Over all good. How ever the HR staff treats you like a number. If you are occupying a medicaid bed…read moreand have to be admitted to a hospital overnight they will ask you if you want to "keep the bed". Meaning are you willing to pay for the bed out of pocket while you are not there. If not, when you leave the hospital even for a short two or three day stay you are shipped to a different nursing home. That is all well and good and normal business until your loved one is shipped to a nursing home that cares about you coming back to them. The nursing home ENCORE in Woodbridge VA sends out what they call a delegation to your hospital room with get well card, asks if you would be willing to return to them after your stay and keeps your room open for you. Its a very charming experience and it makes you realize how callus some nursing homes choose to be.

Everything!!! On Thursday (8/25/25) my daughter was in your…read moreER. The baby she was carrying died. She bleed all over the room especially the bathroom where she had the baby in the toilet. NO ONE assisted her, until she fainted. She laid in the bed for 3 THREE hours in soaked in blood freezing. The NP only assisted after my daughter had fainted three times. Because she was bleeding so bad they were considering transferring her to Winchester, Hospital This was one of the worst times of her life, she needed help Please read the notes from that day Her name is BRITTNEY HALSE (2/22/89) Nothing can change the experience she had but hopefully no one else has to go through something like that

Nice little hospital. Friendly staff, Cafeteria on bottom…read morefloor. Clean facility. Easy to navigate...

My mother been with Mom's in Motion been since June 2023. I expected to be properly guided through…read morethese processes but unfortunately, that has not been my experience. Throughout our time with your company, there has been consistent difficulty in communication, a lack of clarity regarding required paperwork, and frequent staff turnover that has disrupted continuity of care. Most significantly, the issues resulted in a serious break in pay for my mother's personal care provider. In August 2025, I was not informed in a timely manner that paperwork was due, which caused delays in payments to my mother's caregiver. Compounding this problem, there was a transition between insurances which I was not properly notified. As a result, the caregiver worked without pay from 4 months in 2025. I do believe there is a labor law for someone to clocking in to work and not get paid. After numerous attempts on my part to resolve the matter, I confirmed that payment authorization has been approved for that same time periods. Therefore, I cannot accept the statement that "there is nothing you can do," when proper authorization for payment exists. Your response is unprofessionally and unacceptable! Your company's behavior is a repeating downfall!

They keep calling and doing "visits" by phone but never show up in person. We lost our…read moreauthorization because they can't manage anything. I don't know how they're still in business committing blatant fraud. 1 star is too high.

I originally chose this organization as we had used their services back in 2020 and they were…read morefantastic. I would normally give one star based on my experience overall, but I am giving two stars because the OT Jamelle and the PT Kelly were wonderful with my dad and providing family training. I myself am a healthcare worker and I'm aware of what the services should entail. They are clearly vested in their businesses bottom line, not patient care. My dad was seen by an licensed PT for the initial evaluation and the he was then assigned to a PTA, who was very nice, but would've done absolutely nothing with my dad other than sitting in chair doing leg exercises, had I not requested she work on functional tasks performing sit to stand, walking with his walker and assessing if he could do stairs as he was independent and able to climb 14 steps prior to his recent hospitalization. Furthermore when the PTA did come she was only there for usually 30 mins max. As other people had noted in the reviews, and where I think the problems stem from, are the higher ups the branch manager and above. They did an awful job in scheduling caregivers and abysmal communication/responses when reaching out to them. Sadly this organization he really declined and I would not recommend them for any home health services.

Most of their field clinician/nurses are wonderful. Unfortunately, staff turnover is quite high…read more Office admin is very disorganized & their entire system focus is on quick fix, high-dollar cases. This causes inconsistent care at best. If your loved one requires on going, nurse-level visits & does not need a full package of other unnecessary, bill padding services...... they will eventually drop the patient from care without any notice whatsoever to you or other health professionals involved (referring physician, etc).

I have worked with LivinRite for close to two years now and I've not only witnessed their immense…read moregrowth as a company, but I've personally grown as a result of their mentorship. They have helped me to adapt and become a better, more efficient worker in the home health field, and have helped me streamline my visits and documentation process. My skill set has vastly improved and I continue to learn each and every day. I genuinely love my job. LivinRite strives to create a culture of positivity and inclusivity. They welcome feedback and understand the importance of good communication. I've felt heard when I've needed it most and they have been accommodating by adjusting my schedule to allow time for family, appointments, self-care, etc. Another point of note is that I've never felt any pressure to take on anything that I wasn't comfortable with. They respect boundaries in that sense which is huge. Our team genuinely cares about our clients and I look forward to every opportunity to help patients that need it most and LivinRite makes that happen.

I have been assisting my parents both of whom needed some level of care from Livinrite. The…read morenurses all have been competent but the scheduler is horrible, cannot seem to understand that patients often have competing appointments and are not at liberty to change appointments to suit the " way that Livinrite schedules." There have been several "miscommunications" that the scheduler tried to blame on my parents- one was when they sent out a nurse on a day my mother told them repeatedly over several calls that SHE HAD A DOCORS APPOINTMENT AND WPUPS NOT BE HERE. They send a nurse anyway and tries to call it a no show appointment. When I called to file a complaint, the scheduler said since it was a holiday , they could only come that day . WHAT THE HECK??? And she tried to shame my mother about not being here. Really they have caused so much stress for my poor parents it's ridiculous. They should be there to provide care not cause stress.

Not the care we signed up for. This was my first experience with assisted living and didn't think…read moreof all of the "what ifs" to ask. When considering to move my loved one into Commonwealth Senior Living (CSL) in Front Royal, the office manager (?) promised a credit to their fee schedule, and made generalized markings on the fee schedule document. This promised credit was not added to the contract, and we naively thought they would honor their promise. My loved one required a higher level of care, which CSL quickly offered, and naturally came at a higher cost ($35/day). I didn't think about, "what if they're hospitalized?" Not too long after my loved one moved in, they were hospitalized. We were understandably billed for the room, but also for the higher level of care (about ten days, on two different occasions). When we contacted the office manager, she said to pay the higher level of care cost (the additional $35+ daily cost) to avoid any late fees and a credit would be issued the next month. This happened the following month also. [I should add that CSL was unable to provide the level of care my loved one needed but did not let the family know this.] No discounted fee credits (promised) were ever issued, nor were the credits issued for the daily level of care while they were hospitalized. Multiple phone calls, even trips to the office resulted in no response or credit given. My loved one passed and didn't give the required 30-day notice. Another important "what if" question that should have been asked. Two years of trying to get resolution, no response from the Front Royal office. I finally elevated the issue to the corporate level, which prompted a response from the Front Royal office, not to answer my questions and concerns but to give me an option of having a zero balance (since my loved one passed prior to giving the 30-day notice), and to a two-day deadline to decide. CSL's contract has obviously developed from a well learned business view, however, it is not a win/win contract for people looking for a place for their loved one to be looked after and cared for.

Our father, who is 98 years old, has lived at CSL for almost 3 years. He has received wonderful…read morecare and attention and has made many friends. We love the events planned for the residents. The office staff has always been welcoming and helpful to our needs. He is very happy at CSL and so are we!