We're in the market for a CPA for our small business, someone centrally located to us, who was…read moreapproachable and reasonable. Mark is the CPA and Charlene handles bookkeeping. I met with Mark and Charlene and their friendly demeanor put me right at ease. They were quite personable and had great information to share. The other thing I really appreciated is that they had different options for service, making it so much easier to find the right level of support for a price we could handle.

Charged us $760..they doubled the rate because we filed separate vs. jointly. Talked to 2 other…read moreCPAs and they advised all the info is put into the system up front, and it only takes 15 minutes max to change from filing jointly to separately...so definitely did not warrant a doubling of the rate. Last year we filed separately as well and it cost $500 less! Nothing complex about the taxes either..standard interest mortage..etc. Only difference from last year to this year were a set of stock options that were cashed that were captured in our W2s...so hardly warrants the fee tripling! Shame on me for not asking the fees up front, but he was recommended by a good friend, so didn't think I had to worry about it. That will be the last time I don't do my own homework and the last time I use this company to do my taxes.

Highly recommend! Alex is wonderful. He spent time answering all my business and tax questions. He…read moreclearly explained the forms I should be filling out so I can keep my new business in good standing.

Excellent company! They provide personal attention and excellent advice to smal businesses…read more Always friendy - always professional.

Super happy with the service! They made filing taxes way easter than I expected. Super…read moreknowledgeable. Fast and easy to work with. Answered all my questions and concerns and made sure everything was done correctly. Definitely recommended if you want a smooth no stress experience!

Charlotte Johnston filed my taxes in 2019 and 2020. She didn't like it when I requested a "clean"…read morecopy of my 2019 tax forms. She said that's what she gave all her clients. My previous CPA provided it. Everything I received had "COPY" across the entire page on every page. She sent another copy. Some of the forms were missing, but she did include a copy of the PAYROLL information for her office. When I called her to request the rest of my forms, I informed her about the mistake. I wonder to this day if she sent my tax forms to someone else. She also argued with me about providing her a form. The government does not provide the form until one month after taxes are due. She should have known that. She also "chastised" me for yelling at her in an email. She said I typed in all caps. Wrong again. I type in BOLD (but not CAPS) letters as I am partially blind & that enables me to see better. That was totally unprofessioinal. In 2020 I realized she had omitted a form for my 2019 taxes. She immediately tried to pin it on me saying I hadn't given her the information, but I most certainly had. She agreed to file an amended 2019 form at her expense. I waited and called twice and emailed. After 6 months I received a call from another tax agency saying they were filing the amended return. She had "farmed" it out without telling me. They emailed me some documents to mail to the IRS and told me to send it certified. They provided an address in CALIFORNIA to mail the return. At this point, everything they did was suspect, so I checked the address on the IRS website. It was supposed to be mailed to Ogden, UTAH. When I contacted them, they said they needed to update their software. Ya think??? I was so leery that I called the IRS, waited and hour and a half to talk to a human, and was told I did not need an amended return, but only needed to mail in the missing form as the taxes were paid correctly. She should have know that as well. Needless to say, will not be going back.

We used Johnston & Associates for one year. Ms. Johnston prepared our return and we had multiple…read moreerrors we called to her attention. Charlotte boasts that she touches and reviews every return close to 650 she indicated. We were treated very poorly when we asked questions and Charlotte's body language indicated her frustration by asking questions. I met her at Bob Evans in Mason as we both frequented there. I should have recognized how poorly the client experience would be after I saw how rude she was to the servers when they didn't get her eggs perfect. I learned afterwards from the servers, no one likes to wait on her fur young kind attitude. I would not recommend this firm as they're under-staffed and if it's true Ms. Johnston hurry's through 650 returns, you can expect errors as we did. On top of it we received a letter from her after our first year saying she no longer wanted us as a client. Look else where, she's an older lady who's not very kind and respectful to her clients. The Client Experience was horrible!

I've been working with Wendy at Accounting plus for two years and I have to say I've never received…read morebetter service and tax advice. I've had someone do my taxes for 15 years and I'm so happy to have found someone that can save me a lot of money on my returns, without breaking the bank in fees. Highly recommend.

I've been using Accounting Plus for many years for my business and personal taxes. I have always…read morefound them friendly, knowledgeable and honest. Carolyn takes personal interest in making sure everything is right and Kelly goes the extra mile to keep me on track. They are also big supporters of the Loveland arts community. A great hometown business!

Each year I stress about doing my taxes (and by doing I mean getting my information together to…read moregive to someone else to do). I am always stressed with trying to communicate to an accountant during tax season and usually end up filing late because of not being able to reach them/not knowing they need more information. This was the opposite of my experience this year. I just walked in with no appointment and they took my folder of information. Twice over the next few days they called and asked a few questions and were able to help me figure out what to include and what not to in my answers. Then they were done and all I had to do was e-sign. This was by far the least stressful tax process I have ever experienced. Highly recommend!

This is my first year getting my taxes done by a professional. I'm SO glad I went here! Everyone…read morewas so friendly in the office. Matt has been in the business for years and took great care of me. I was in and out in 30 minutes. Very reasonably priced - $125 after everything was said and done.

This accounting firm I would definitely recommend to anyone who need help with taxes. Robyn helped…read moreme tremendously by submitting 1099 forms very last day. Very accurate! Very professional and super fast! Thank you!

VonLehman's team of experts was so helpful! They are way better than the tax service we switched…read morefrom. They fully exceeded all our expectations!

I started having VonLehman prepare my tax returns several years ago at the suggest of my financial…read moreadviser. Although somewhat expensive for an individual, I thought they were doing a good job and ensuring that I paid the taxes owed. Recently the Commonwealth of Kentucky sent me a notice that my 2011 tax return had been prepared in error and that I owed the additional tax, plus interest penalty and fee. I hand-delivered the notice to VonLehman's office in hopes that someone from VonLehman would review the matter with the State offices and assist in correcting the error. I received one follow-up phone call from VonLehman with a promise that someone from their office would look into the notice and get back to me, but no follow-up was ever done. I contacted the Kentucky Department of Revenue directly, recieved a revised biling notice and paid the tax due. VonLehman never did follow up with me to see if the matter had been resolved. Last month I recieved another notice from the Commonwealth of Kentucky stating that my 2013 return had been prepared in error. This time VonLehman did respond to me and turned the issue over to their tax specialist. The response from him was that the return had been prepared in error and that I do in fact owe the additional tax plus interest. I feel that VonLehman has, understandably, decided to focus on larger business clients and not spend any more time than necessary on individual returns. I would not recommend VonLehman as a tax preparer for individuals or for a small business unless they are managing all of your bookkeeping throughout the year.