I was a driver in California, had a 4.89 rating (out of 5), had never known of any complaints, and was suddenly a deactivated! I understood there were thousands across the country that experienced the same thing. I didn't challenge it at the time as I was doing other things, but am now in Nebraska and wanted to get to the bottom of it. HOWEVER! It is absolutely impossible to reach a PERSON to discuss anything, or even to locate a hub here! That was one of my biggest complaints about Lyft - the inability to reach anyone if there was a problem. I had thought about possibly driving for Lyft again, but now know I absolutely wouldn't, even IF I could ever reach A PERSON!!!! to resolve this trumped up false claim of "safety issue." My recommendation is that you steer clear of Lyft. ALWAYS!!!! read more