I had a really great experience with Zen Windows! Jennifer was so friendly and easy to work with…read morefrom the very beginning. I really appreciated how open and honest she was throughout the entire process. There was never any pressure, which made the whole experience so much easier. The pricing was very competitive, and I was honestly surprised by how quickly everything came together. The installation team was great as well. Since my home has lead paint, I really appreciated the precautions they took during the installation to make sure everything was handled properly and safely. They also did a great job cleaning up afterward, which made a big difference. Overall, the whole process was smooth from start to finish, and I'm very happy with my new windows. I would definitely recommend Zen Windows to anyone looking for a company that is honest, professional, and genuinely cares about doing a great job!

Zen windows was a breath of fresh air from beginning to end. They did not hassle us when we reached…read moreout, were straightforward, fast, knowledgeable, and courteous. Their work reflects their commitment to excellence. We would definitely recommend them and will continue to use them in the future!!!

We had our porch enclosed by CHI. From start to finish it was very smooth and looks fantastic…read more The crew kept our job site clean of debris daily we did have a small issue and it was taken care of asap and they kept us informed daily on the process. Thanks again CHI. We will be calling for windows in September.

From the owner: Beyond providing top-notch products and expert installation, we stand firmly behind our work with a…read morededicated Team and unwavering commitment to honoring warranty and guarantee promises gives our customers peace of mind, knowing that we’re here to support them every step of the way.

I was pleasantly surprised by the low-pressure sales approach, which differed from other reviews…read moreI'd seen. The pre-installation process was straightforward and very helpful, giving me a clear understanding of what to expect. Unfortunately, installation day brought several complications. A team of three began installing 16 windows, but just 15 minutes in, one technician badly twisted an ankle and had to leave. The remaining two proceeded to remove all windows on a scorching 90+ degree day before starting replacements, turning my home into an uncomfortably hot and humid environment. While they finished the installation that day, it was an incredibly long shift, from just before 10 AM until 9 PM, requiring my continuous supervision. I noted that a drop cloth was only used for the very first window, which helped with the mess initially but wasn't continued. Another issue was the window color. I had specified a tan/wicker exterior with a white interior, but received entirely white windows. To avoid a 6-8 week delay and a $350 rescheduling fee, I accepted them. They do look good, and the white exterior matches my previous windows, so I'm not overly concerned about this. My primary outstanding concern is a gutter downspout that was removed during installation and never reinstalled. Despite multiple calls (three to the install team, two to the service team), I haven't received any communication or action to rectify this. This lack of follow-up so soon after installation makes me question the reliability of their warranty service.

We've had a great experience with Window Nation and highly recommend their team and products.read more

I called looking for window repair but I couldn't even get a human. I just got passed around…read morebetween AI bots until one asked me for my zip code for a free estimate. Guess they price the service based on how affluent the neighborhood is.

From the owner: Eastover Windows, established in 2012, has emerged as Charlotte's premier window installation and…read morereplacement specialist, serving residential and commercial clients throughout the Carolinas. With a commitment to excellence and sustainable building practices, the company has transformed over 15,000 properties while maintaining an impressive 4.9-star customer satisfaction rating. "Our success stems from our unwavering dedication to quality materials and expert craftsmanship," states Kathleen Matthews, CEO of Eastover Windows. Specializing in energy-efficient window solutions, Eastover Windows offers an extensive portfolio of products, including double-hung, casement, and bay windows, all backed by industry-leading warranties. Their certified installation teams undergo rigorous training in the latest window technologies and installation techniques, ensuring every project meets the highest standards of quality and energy efficiency. Looking ahead, Eastover Windows is expanding its service area and introducing innovative smart window technologies to meet growing market demands. The company recently launched its exclusive EcoView line, featuring advanced thermal protection and UV filtering capabilities. With a strong focus on environmental responsibility and customer satisfaction, Eastover Windows continues to set new standards in the window installation industry across the Southeast.

Let me do the work for all of you in Marvin and Waxhaw looking for new windows or doors. Don't…read morecall anybody else, I already did. These guys are not only the best price but they are honest and sell good products. The y are installing Marvin Essentials fiberglass windows for us, one of the best out there, for thousands cheaper than Costco and tens of thousands cheaper than Andersen (rip off, don't do it!!), and we are very happy with our choice . Steve is a great guy, highly recommend!

Steve and his T&C crew replaced my 2nd story picture window last week. They did a fantastic job…read more Steve was a pleasure to deal with from start to finish. He provided a very reasonable fixed price estimate and the communication from ordering to install was great.

Had some minor roof damage that needed to be taken care of. Put some feelers out on Yelp and J&M…read moreresponded quickly with an estimate. They were great at communicating their availability and showed up before they were supposed to. The work was knock out in less than an hour and they even fixed a couple of things they thought could be problematic in the future. Very pleased with the work done and we will definitely be hiring them again in the future.

Jeyson and his team with JM Guttering exceeded all of our expectations. His staff installed gutters…read morew/guards, downspouts, pvc fascia and replaced a lot of rotten Masonite with new Hardie board for a very reasonable price, (we were quoted more than double by other gutter companies for only gutters w/guards and downspouts for products that didn't hv great consumer reviews and all had dozens or thousands of BBB complaints.) I'm happy to highly recommend Jeyson & his team who worked diligently and got the job done and left our property clean. If I could leave 10 stars for them I would.

I live in a townhome with older wood windows that were constantly getting stuck and very drafty…read more When I was shopping around I happened to run into Zen on the nextdoor app. They have great reviews so I decided to add them to my list of quotes The process to get a quote was nice and smooth and their pricing is very competitive. During installation I found that the screens had holes in two of them and there was a large deep scratch on one of the windows When I called they sent someone out immediately to correct the issue. I get a lifetime transferable warranty and now that it's winter, I can tell they are much less drafty. I'm very happy that I can open my windows now and windex both outside and inside. If you are looking to get your windows replaced I would definitely put Zen on your list for a quote. Good luck! Shawna B

The workmanship of the team doing the install was fantastic. The quoting process was easy and…read morestraightforward. They truly do not ask for any payment until complete (but they do ask for payment on the day of install.) I deducted stars because it took a very long time. I placed the order in Aug 2025, and the final work was not completed until June 2026. Nearly every window had service issue with broken pieces, dangerously sharp (and ugly) welds, etc. I also ordered a custom color that was not the same color as the chip I selected from. Zen was very responsive and took care of everything, but it took several trips and additional orders with the factory for replacement pieces. They sent delicious cookies asking for a review, several months before the install was complete. The quality of the windows is not at all as expected. Again, the install is great. I think they did everything well to make sure the install around the window was sealed, insulated, and caulked well (very neatly done). However, the actual windows are not very efficient. I've been through a cold part of winter and through hot summer. There is no positive change in my HVAC bill in the past six months, in fact, the energy usage has gone up, and I can feel the heat or cold radiating through. In summary, Zen Window's customer service and installation is excellent. The quality of the product has been extremely disappointing. I would not recommend the product. Not at all a good value. I do not feel like I got what I paid for. I don't see a difference between these and cheap builder grade windows.

I reached out to a couple of places but this one was very responsive. They immediately booked…read moresomeone to come out and do the assessment. Assessor sat down w me and went over a couple of options. He showed med videos and brought samples of the material that the door was made out. Then, Ms Carla was very communicative to walk me step by step of the process and answered all of my questions. She communicated via email, text messages and phone calls to always keep me informed. Someone came out again to take final measures to order my new back door. Kyle came out and did an outstanding job in an efficient manner. He was very pleasant and professional. The value was great for the quality of the service, time efficiency, and reliability of their product. I would recommend them to anyone if you are thinking about replacing a door. I rated them 5 out of 5!

The contractor group was very professional and did excellent work…read more There were issues with the communication and rescheduling which happened 2 or 3 times. This was our only frustration/complaint.

Having had a roof replaced in another home, I knew what to expect when replacing a roof---a messy…read moreattic, nails scattered around, and broken flowers. Expected. In this home, from beginning to end, CPS did a great job on my roof. They replaced the roof in quick time with beautiful results. Roofing is a messy job and I still had the nails, the messy attic, and the broken flowers (from the tarps catching the old shingles). But overall, CPS was professional, kept the area tidy, and the end results look wonderful. No hidden upcharges or "found surprise problems" to deal with. A good honest company that did an outstanding job.

Always a great experience with this company! They are always prompt and provide great customer…read moreservice service!