Ive been coming here for about 9 years now after i moved and my previous dentist retired. I really…read morelike the family atmosphere and friendliness of the staff. They always make time for me, when ive had emergencies too, and listen when i have concerns. I also love the netflix!! Ive always had a great experience here and will keep coming back. Good parking too

My husband and I have been here multiple times, and they never disappoint. The level of care,…read morequality, and experience here truly shows. Hands down recommend to anyone! I really appreciate the time and dedication they put into every visit. The staff and doctors are super friendly and always take the time to explain your dental status clearly.

I really love Dr. Tanks. I have had several dentist in my lifetime and she has been the very best…read moreone. Her communication skills are great and she takes in consideration a nervous patient and has been so very patient with me!​

Amazing as usual. Everyone there gets an A+ thank u for always working with my schedule to see the…read moreDr

Absolutely pure 100% satisfaction!!! Very professional, helpful, & understanding staff. Dr. Vo was…read morethorough & knowledgeable & even called the next day to check in on how the recovery was going Gracie the receptionist & des an assistant were friendly walking us through the procedure & payment process.

Dr Robles was really great. His Staff Gracie and Ofelia are amazing. They are all professionals.read more

Very good service they explained procedures to be easily understood. Very nice people throughout…read morethe office. The Dentist is great at explaining your options.

Bottom line: I left feeling like I may have been misinformed about the condition of my teeth. I was…read moretold I had multiple cavities and needed crowns, but after getting a second opinion from my longtime dentist, I was told I had no cavities. That major difference in diagnosis was very concerning and made me lose trust in the practice. Full story below: I chose this dentist based on the positive reviews, but my experience was very disappointing. One thing that immediately concerned me was learning that patients were being offered an incentive for leaving reviews, which made me question how genuine those ratings really are. During my visit, the overall atmosphere felt insincere. What was most upsetting was being told I had three cavities and needed crowns, despite having seen my regular dentist only three months earlier. That diagnosis did not sit right with me, especially because it seemed to be presented before a thorough exam, and when I asked questions, I felt dismissed rather than respected. Because I was uncomfortable, I followed up with my longtime dentist for a second opinion, driving all the way to Riverside because I trust him. I was then told I had no cavities, and that the only possible issue was an older root canal that may need to be redone. That huge difference in diagnosis left me with serious concerns about the accuracy and honesty of my visit here. I am sharing this because I think patients deserve to feel informed, respected, and confident that recommended treatment is truly necessary. Unfortunately, that was not my experience.

First of all, I am surprised that I have never rated my experiences with Dr. Gutierrez and his…read morestaff. While living in Whittier (2009-2017), I worked in Beverly Hills as an office manager for a private dermatology practice. I knew I could receive a word-of-mouth (excuse the pun) recommendation with the expectation of a professional courtesy. However, I did not believe/feel I had major dental concerns, and I was not seeking to capitalize on perks since I had a PPO insurance plan. After doing some research, I found Dr. Gutierrez's office to be accommodating regarding my main objective: teeth whitening. His staff was open and honest when I called to make sure the office was a good fit. I found them straightforward and said they do perform teeth whitening; however, I would still need an initial exam. I did not find this approach erroneous. Why? I intended to utilize my insurance whenever feasible and cover any costs not covered by it personally. Putting it into perspective: taking my PPO out of the equation, a plastic surgeon will not automatically perform a cosmetic procedure at a person's request. A radiology center would not automatically perform a CAT scan of an individual's brain if they walked in off the street with a headache and agreed to pay for it. Why? Medical facilities do not work that way. Invasive cosmetic procedures or noninvasive tests fall within the spectrum of medical procedures and are typically performed by certified specialists; therefore, one can expect bureaucracy, red tape, and ethical considerations in medical care. If not an emergency, delays can be frustrating. But when pain and costs are involved, everyone's time is precious, so expectations of being accommodated can be subjective, even though patients are not to be blame for their issues. Therefore, implementing proper management when 'risks' are involved is crucial (I will revisit this issue at the end of my review). I was due for an oral tune-up (x-rays, cleaning, and consultation of recommendations). I chose to open up and address concerns about past dental issues. In 2004, for several months, I had a documented history of trigeminal neuralgia, which ended up being related to my 2005 confirmed thyroid cancer and not a cavity filling as initially thought. The filling was the least of my concerns compared to the many other neck/head medical issues I needed to address during those months/years. And so, upon our first meeting, I finally addressed any problem I had been evading (since I was in a 'safe' place) when Dr. Gutierrez was surprised to find a crater in one of my molars. The neglected molar was one issue, but I had wisdom teeth that could have interfered with my dental health (I knew this before establishing my dr/patient relationship with Dr. Gutierrez). He performed my teeth whitening and handled root canal treatments. Eventually, I signed up for Invisalign because costs were always my excuse for not getting braces. Although costs were no longer a factor, Invisalign was less expensive, less time-consuming, but also less permanent, because braces meant I had to have my canines pulled. After so many years of medical issues, less invasive meant more. The Invisalign option met my aesthetic interests on all levels. The only reason why I stopped seeing Dr. Guiterrez in early 2019 is that I permanently moved to Northern California. Bottom line, regardless of the number of my outpatient treatments, I found Dr. Gutierrez to have an excellent bedside manner and expertise. Again, having worked in the medical field, but more importantly, I have also been a patient who has suffered misdiagnosis (deemed as malpractice, but I chose not to sue), as patients, we deserve our dignity. Still, that being said, I did not find it offensive when his staff discussed aspects of my care (e.g., explaining the costs of procedures (billing), obtaining my signed consent, confirming follow-up availability options, scheduling the appointments, or checking in to explain whenever there may have been wait times). I acknowledge that some people may not have a good rapport with a professional, or that mistakes may occur that makes better sense for a patient to seek care from another professional; however, what I am stating from my experience throughout the years I was a regular patient is that there was no pattern of nefarious treatment or substandard care by Dr. Guiterrez and his staff. Anyone seeking medical treatment should always be aware that they have the right to a second opinion and should never apologize for seeking one. Still residing in No. Cal. I think of Dr. Guitierrez often and have contemplated traveling to reestablish my patient-physician relationship; however, I know that dentists are at the top of the list for evaluations and treatment should pain or emergencies be involved, and that evaluations and treatment cannot/should not wait; therefore, I have chosen to just keep my fond memories.

I was looking for a new dentist and decided to call this office after seeing so many great reviews…read moreon Yelp. Unfortunately, my experience did not reflect those reviews. When I called, the receptionist answered and I asked about becoming a new patient and whether they accepted my insurance. I explained that I wasn't sure of my insurance provider, and instead of offering help, she responded, "If you don't know, how am I supposed to know?" I found that response dismissive and unprofessional. I then asked if she could possibly look it up using my information, but she declined and simply told me I needed to know my insurance. No guidance, no alternatives, and no attempt to assist. A more helpful and courteous response--like suggesting I contact my employer or offering to help once I had the information--would have made a big difference. Instead, the interaction felt abrupt and unwelcoming. First impressions matter, and this experience was disappointing, especially given the positive reviews. Unfortunately, it makes me hesitant to move forward with this office.

This lady is great! Very nice and considerate and helpful! She is making my mushy mouth beautidul!read more

As usual, everything was great. Dr. V takes the time to greet you and explain the action plan…read moreregarding your specific dental needs. The office is clean, organized, and the staff are amazing.

Even when I'm nervous to go to the dentist, I'm excited that it's here at this location. The…read moredentist has always been a touchy topic for me, but I feel so lucky that I can get care at a place that is invested in me. Dr. Cody is funny, gentle and kind. He has got the best personality and I look forward to all my appointments with him. He provides great care and does it so personably. Dr. Barry is knowledgeable and performed a difficult root canal that went quickly and smoothly. Alyssa, my hygienist is so sweet and when she performs my cleaning has the delicate touch needed while doing a thorough job. Office manager Liz is always helpful and I look forward to catching up with her when I check-in. I highly recommend coming to this location. I've been a patient of modern dentistry for over 10 years and when this location opened closer to home I was nervous I wouldn't like it. I'm so glad I do and as long as this staff is still there I will continue to be a loyal patient. Also note parking can be tough at later times because it is a busy shopping center. Facility itself is a brand new build, rooms have always been clean and I've always felt safe under their care. Highly recommend the gum laser treatment! My dental health has improved since coming to this location.

Poor communication and dishonest billing practices. Billed me for "comprehensive exam" when only…read moreone tooth was examined and addressed. Nothing about my other teeth, gum health, jaw problems that I mentioned during intake. When I contacted them about fixing the billing, I never received a response. I was also promised a follow up on my insurance, didn't receive one. Also I booked my appointment with Dr Laura, but received an exam from Dr Katelyn instead. Would have been fine, however I didn't find the bedside manner to be great. For example when I mentioned that I wanted braces she simply asked "Why?" I found this odd since previous dentists had observed issues with my jaw alignment, bite, and teeth crowding.. but this time the dentist seemed confused as to why I'd even want braces. If a comprehensive exam was truly given in the first place, I don't think it would have been a question. Another example: after examining my cracked tooth she said matter-of-factly "I think we both know that it needs to go". Actually no I didn't know, that's why I wanted to get it examined in the first place rather than asking for an extraction. Weird vibes the whole time, just seemed annoyed like I was wasting her time. The place wasn't busy when I went, but wait times were very long. In total I spent about 1 hour and 30 minutes there. The actual exam was less than 10 minutes. I added one star because the lady at the front desk was very nice and welcoming.

I found this office through Yelp, and the amazing staff reviews are what convinced me to give them…read morea try. I'm happy to say they were absolutely right on the 1st day! From my first phone call, Sarah was friendly, welcoming, and helped verify my insurance. I shared that I hadn't been to the dentist in a while and have a strong gag reflex, and everyone was incredibly understanding and accommodating. The dentist was kind, informative, and never judgmental. Sarah also took the time to explain my treatment plan, payment options, and next steps. The entire team made me feel comfortable and cared for so far.

I have recommended this dental office to so many people! Service is great staff is amazing and very…read moreattentive. I was very scared of going to a new dentist because of some bad experiences in the past but Perfect Smile Dental Group has changed how I feel about going into a dental office. Dr. Yang is the best by far and really takes his time with each patient. Very glad I found him in Whittier!