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Luxury Warehouse North

2.5 (8 reviews)

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10 years ago

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Toyota of Gallatin

Toyota of Gallatin

(67 reviews)

I don't write business updates often, as it usually takes a special or terrible experience for me…read moreto do so. But this time, I'm happy to share that it's been a positive experience. Since I bought my RAV4, now called Nirvash, I've regularly gone to Toyota of Gallatin for service and upkeep. Apart from changing tires, I trust them with everything else I can't handle myself--like replacing wiper blades or the air filters. Over the years, I've heard some not-so-great stories about dealerships taking advantage of customers, but luckily, Toyota of Gallatin has always been honest and fair with me. Every visit, they make sure I have all the info I need to take good care of my vehicle. They even do this when there's an opportunity to make extra money from services I ask about but don't actually need. For instance, about a year ago, I went in for an oil change and tire rotation. I asked them to replace both the cabin and engine air filters. It turned out the cabin filter needed replacing, but the engine filter was still in great shape. They asked if I really wanted the engine filter replaced, showing it to me to confirm it was fine. That saved me around $50-70 that they could have charged me for that day. Earlier this week, I visited for fuel treatment and brake service. They completed the overdue fuel and engine cleaning treatment, but upon inspection, they found my brake pads still had plenty of life. They told me I was good to go, which saved over $600 in parts, labor, and taxes that could have added up. I asked for the service anyway, and they could have done it for extra profit but chose to be honest and fair about what was really needed. I've heard a lot of stories about certain dealerships just trying to rack up big bills by recommending unnecessary repairs. But so far, Toyota of Gallatin has been different. Their honesty and fairness have earned my trust and loyalty.

On 12/29/25, when they called after a month of waiting with my bank check in hand for $24k OTD,…read morethey upped the price to over $26k and casually suggested I just put the difference on a credit card. I walked out. Don't get scammed by car dealerships.

Rhythm - Rhythm CDJR Showroom

Rhythm

(78 reviews)

Philip Datillo (GM of Sales at Rhythm Jeep) admitted they don't know how to fix my daughter's car…read more-- then refused service. Avoid Rhythm Jeep & Philip Datillo! My daughter bought a certified pre-owned Jeep. It's been in their shop 6 times, and now Philip Datillo (GM of Sales) told us they're refusing to service it any longer. He admitted they don't know what's wrong and said not to bring it back -- even though the Service Manager (Gary) confirmed in writing that there IS an issue. They are fully aware the car has a safety problem but are washing their hands of it and sending her back on the road. When I asked to speak to the GM of the dealership, I waited over 4 hours in their lobby and got nothing but excuses and lies ("he's on a conference call" "we don't know where he is or if he's coming in today"). When Jeep corporate called on my behalf to speak to the service manager (Gary) she was told he was out to lunch. Philip told me that he was out of state at a funeral. This dealership has zero integrity, zero accountability, and zero concern for customer safety. Jeep corporate had to step in and send us elsewhere. If you value honesty and safety, stay FAR away from Rhythm Jeep and Philip Datillo. Nashville has other Jeep dealerships

I purchased a jeep Rubicon a year and a half ago from this dealership. I opted for the platinum…read moreextended warranty as finance showed me the different packages I could choose from. They made it sound great. It covered so many things and I was willing to pay $3994. The most expensive warranty I have ever purchased and I have bought a lot of new and used cars. I opted to purchase this because the warranty was so good and was an 80,000 mile warranty. I sold my Jeep and got the odometer reading from the dealership that purchased my jeep. I took the odometer reading into the Chrysler Jeep and it was given to finance. I was also told there was a one 800 number that I could call for faster results to get a refund for my remaining unused extended warranty that I had purchased. I called the one 800 number and was told if I was to look at FinePrint or if I was aware that the $3994 platinum warranty actually went back to the 1st mile. Since I purchased the vehicle with 30,000 miles on it, I assumed it was the 1st mile I put on the vehicle up until 80,000 miles. I was told today that the 1st mile was retroactive back to when the first owner purchased the vehicle in 2019. I was told that my warranty is no longer valid and it was only good for 72 months and I would receive nothing back as reimbursement for the almost $4000 warranty that I purchased. I traded the vehicle with 60,000 miles and only put 30,000 miles on the vehicle. It was my understanding that I would be reimbursed for the remaining 20,000 miles that my platinum extended warranty should have covered. I am extremely upset And only owned this vehicle for a year and a half and had no idea that I paid $4000 for a warranty and it was already ran out. This seems like it is corrupt why would a warranty that cost $4000 go back to the 1st mile with the previous owner when they put 30,000 miles on the vehicle. Finance should have explained this and did not. I was going to purchase another Jeep in the future from this dealership, but this has soured my experience. It is dishonest, unethical, and other people need to be aware of the corruption that this dealership is doing. I am extremely upset and will more than likely be contacting BBB an attorney and possibly the news. This makes absolutely no sense to me and was never explained to me. There's no telling how many people they have done this too and like me had no idea that they no longer had a warranty and paid astronomical amount for a one and a half year warranty that was never even used. I would stay away from this dealership at all cost. We have purchased several new and used vehicles over the years and have always purchased extended warranties and whenever we would sell the vehicle, we would be reimbursed for the remaining part of the extended warranty. We have purchased many Nissan's Toyota Mazda Chevrolet over the years and I have never seen corruption like this before.

Luxury Warehouse North - car_dealers - Updated May 2026

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