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    Luxury Stoneworks

    3.0 (2 reviews)
    Open 8:00 am - 5:00 pm

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    Services - Luxury Stoneworks

    Masonry/concrete sealing

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    9 months ago

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    Suncoast Diamond Pavers

    Suncoast Diamond Pavers

    1.8
    (5 reviews)

    I Don't Write Reviews, But This Was So Bad I Had to Make an Exception - Suncoast Diamond Pavers LLC…read moreis a Disaster! I never write reviews, but after the awful experience I had with Suncoast Diamond Pavers, I feel compelled to warn others. The crew that came out was good, detailed-oriented, and efficient - they worked hard and did their best - but the owner, Brayan Gomez, was absolutely horrible. From day one, Brayan couldn't seem to get anything right. He either didn't retain what we wanted or just plain ignored it. The pavers he ordered were completely wrong. When we brought it up to him, he acted like it wasn't a big deal. To top it off, even getting a simple receipt from him took several days of back and forth . We had to chase him multiple times just to get something, and when it finally came, it was wrong. He may seem friendly, but he is completely incompetent. He did provide extra material that wasn't part of the deal, but overall, the experience was just horrible. The worst part was when I tried to address an issue with him, and he actually hung up on me halfway through the conversation. That level of unprofessionalism is unacceptable. Honestly, there has to be something wrong with that guy. His lack of professionalism and complete disregard for his customer is mind-boggling. What he did right did not compensate at all for the overall horrible experience. Brayan Gomez clearly has no clue how to run a business, and I'd advise you to find someone else who actually values their customers. Avoid this company at all costs.

    DOES NOT DESERVE TO BE A BUSINESS OWNER! I contacted Brayan (owner), Suncoast Diamond Pavers, in…read moreAugust 2022 to remove old driveway and put in pavers for the new driveway because I had a handicap mother and the old driveway was uneven, cracked, and not handicap friendly. Initially I was satisfied with his work and even shared a positive review on his Facebook page. I found out my positive review has been removed and no longer up on his page. Prior to the commencement of the pavers installation, I asked Brayan if I needed a permit to install the pavers and he told me that he contacted the city and city responded saying the installation did not require a permit. I approved and paid the down payment, and he started and completed the job on my driveway after a few days. I had paid him in full as soon as he completed the job. As mentioned, I left a positive review because I was satisfied with how the pavers came out. Fast forward to June 2024, I contacted him, and he remembered who I was. I explained to him that I received a violation notice from the City of Tampa saying that my driveway pavers were in violation, and it needed 8 by 12 ribbon curb to be installed to be up to City code. I contacted him and asked him if can correct the issue and install the ribbon curb. After speaking with him, he did say he felt bad, and he would do it for free and make the correction to install the ribbon curb. I have tried numerous times to contact him by calling and leaving voicemails, text messages, and emails to coordinate a date and time for him to do the installation, but he has not responded nor bothered to contact me. This violation is holding me up with the City of Tampa and unable to get a permit approved without having the ribbon curb installed. I have had a tough year and a half with three deaths in the family and it's unfortunate that I must deal with someone so unprofessional like Brayan. In addition, I cannot put my house up on the market without having the pavers corrected. Brayan not responding back and lying about not needing a permit for driveway pavers is so disrespectful to me and his true colors show significantly on how he runs his business. All I want is for him to do is correct and own his mistake. I don't appreciate the unprofessionalism!

    Luxury Stoneworks - masonry_concrete - Updated August 2026

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