I usually have decent experiences here. It's this last experience I'm not stoked about and which caused me to come here to leave a review. The gentleman who did my nails was so rough, pulling my arms, tugging my fingers and when filing my nails, cut me on 3 different fingers. I had to yank my hand out of his due to the pain of slicing my finger open while filing. I also had to point out different nails that were crooked af. Homeboy was watching TV and wasnt paying attention to what he was doing. I felt like I inconvenienced him as though i wasnt paying for this service. I still tipped 20% but I left in pain and pissed off. I havent decided whether or not I'll go back there. read more

Rude staff that try to rush you out even with appointment. Is the owner who is rude not the other staff! Would not recommend. Asked for the luxury pedicure and they gave me the basic to save time and didn't let me sit after I was done to talk with a friend!!! read more

Pair $60 for a basic pedicure, no leg scrub, no massage, and no explanation. Really disappointed. This is the most I've ever paid for the least amount of service. read more

Amazing nails!!! I come here every 2-3 weeks and the experience is relaxing. I never leave disappointed. read more

Luxury Nails - Acrylic Nail with Gel - Nail Salons Near Me - Lebanon, New Hampshire

I have been coming here for years and haven't had any poor experiences. I highly recommend as the owners and other employees are pleasant, friendly , and knowledgeable with their services . I bring my 95 year old Grandmother here and she absolutely loves the devoted attention to her feet . read more

Seems to be hit or miss. A couple weeks ago my daughter and I had our acrylic nails done. Mine look a little rushed but they're okay. My daughters, which she paid extra for the polish, all started lifting off within less than a week! When I called to ask for help I was told their policy is within 3 days... $100+ for nails that last less than a week!?? We won't be going back. read more

Overpriced for poor work. It's clean and people are friendly. But the quality of work isn't great and to charge $50.00 for a sub par gel polish kinda infuriated me. FURTHERMORE, a week later and four are chipped! Pure crap! read more

I love my gel, manicures and traditional pedicures here. I love that they answer the phone and work to accommodate my schedule. My nails look great! read more

I am very satisfied most of the time. Anna is the best in my opinion. She is fast and skilled at what she does. My gel polish usually lasts 3-4 weeks. The only complaint I have is that some of the videos/music they play is very strange and dated. I think the ambience could be improved with some up-to-date music on the big screen TV. I have trouble sitting for lengthy periods of time, so it would help to have something more entertaining on the TV screen. read more

He did an amazing job and they were able to squeeze me in on Valentine's Day. They were also playing a movie so I (fidgety, impatient person that I am) was entertained the whole time. The second picture (with the brown sweater) is a week later and they still look amazing! read more

Luxury Nails - Nails - Nail Salons Near Me - Lebanon, New Hampshire

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I have been to this salon many of times. It depends on who you get to do your nails, the owners of course are great but the other workers you never know. I just got a pedicure done and the lady took an hour and a half to do it. The people on both sides of me also getting pedicures were offered the orange scrub and I never was. I was disappointed as I only get a pedicure done every couple of months. read more

I called the same day and they had a spot! They stayed open late for me and for that I am very grateful!!! I absolutely love my nails. They were efficient and so kind. 11/10 read more

I will NEVER go into this place again!! My mom, daughter, and I went I to have our nails done. As my daughter was having her nails done (she had the powder dip), she was rudely put aside to have another girl come in and had my daughter wait while he did someone else's nails!! Finally, she had her nails done. We walk out the door and my daughter bursts into tears as she shows me her nails. I look and they were uneven, and the color did not even cover the entire nail! The guy (I assume was the owner) kept taking phone calls and chit chatting with callers. Not very professional!! Woman was very rude who did my moms pedicure. Not friendly at all! BEWARE!!! NOT WORTH YOUR HARDWORKING MONEY!! read more

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Got my nails done (dip) before my vacation and the paint chipped TWO DAYS after I got them done! I emailed and called to see if I could get them fixed when I got back. The manager rudely stated that he couldn't help me fix their mistake or even give me a discount on my next visit. He then proceeded to lecture me about money and needing to pay his employees, so that they can feed their families. Although I agree that feeding their families is a priority, I was only asking for a small discount. I can't believe the rude response I received and I encourage you to try going anywhere else in town to get your nails done. read more

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I've been going to Luxury Nails for several months and I'm consistently impressed with the cleanliness of the salon and attentiveness of the staff. They take many precautions with COVID, which I appreciate. They screen you when you call to make your appointment (which they will also book same-day!), use high quality air filters, acrylic screens between you and your technician and provide you with an N95 face mask upon entering. Their techs have all been great, but Anna is the best! She really takes her time and gives an amazing gel manicure. I'm always so happy with her diligence and skill. My manicures always last at least two weeks. I'll keep coming back! read more

Luxury Nails - Gel manicure by Anna - Nail Salons Near Me - Lebanon, New Hampshire

i am very unhappy with my nails. i asked for french tips which i got, but they are very messy and splotchy. there are spots of the polish all on my nails (where polish isnt supposed to be on french tips). the pricing is also crazy. i asked him to curve the design down more because i was not liking it and he said it would be an extra $25 just for that. i do not recommend this place and will not be coming back. read more

They overbook here and then cancel your appt but blame it on you not responding to their confirmation call. A confirmation call that was never made. Very shady business. read more

3 visits now, all were good, nails came out nice and held up the 2-3 weeks as advertised. Always open to doing fun designs and helping pick something new to keep it fresh and fun!! They ran behind the last-time but was not an issue, a different lady jumped in and did my nails so I did not have to wait. Of note: the message picture with the snowflake nails was taken about a week after they were done, does not do justice to the original job. read more

Luxury Nails - Nail Salons Near Me - Lebanon, New Hampshire

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I have been coming to this location for a little over a year now, my mother has come here for 12 years, as well as my aunt. Anytime I go to a different nail salon (recommended by friends) I'm always disappointed, I am never given the same kind of upbeat quality survive that Luxury Nails give. I have never experienced "poor" customer service and they are always the first nail salon I recommend! read more

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Made an appt. and followed all Covid guidelines. Arrived and they called to ask me to come over to the store. Stood at the door for 10 mins until they finally opened it and accused me of not answering the phone in a very rude way. From there the behavior was aggressive and rude so I left without getting my nails done as I did not trust them to do a good job. read more

This is the most HORRIBLE nail place I've ever been to! do not go! My mom I went to go get pedicures and manicure, and my moms pedicure took an hour and thirty minutes! The work never left to do someone else's nails, but instead kept on smudging! so that that in my opinion is a very long time, considering mine took 40 minutes! And they didn't even do a good job! we then got the manicures, and I asked for a design, they AIRBRUSHED IT ON! It was smudged and ugly. Meanwhile the woman doing my mothers nails was making my moms hands bleed! And she didn't do anything about it! and the massage we were supposed to get lasted 12 seconds! Also not to mention did you do anything else that a woman who came in to get the same things as my mom and I came in 40 minutes after us, and left almost an hour before us! They only take cash, because they don't have a credit card scanning machine. So my mom and I had to go get cash, and they said either leave your daughter here or you're phone, because it's apparently the policy. And so we got cash, and came back and we wanted a receipt, but he didn't have receipts so he WROTE IT DOWN ON A PEICE OF PAPER! Also, their registration papers hung on the wall were long expired! And in the end they charged us 200$! Never go here! It's horrible quality, overpriced and sketchy! read more

If I could give zero stars I would. Stay far away. Not only are they incredibly rude but the quality of every job is horrendous. I'm assuming the 5 star reviews are from people that go there every week. I visit my mom in the area and stop in, and have had multiple horrible experiences. Gel nails will chip the next day and he will tell you that you have to pay extra to get them repaired the next. Like what? Do yourself a favor and stay far away. read more

It's the best. Period. Extremely good service. Very clean and very professional. Thank you, Luxury Nails!

Had made appointment both times first time i had to wait 40 minutes past my appointment before they started. During the pedicure she barley scrubbed my feet. The message was like 30 seconds, and i had polish on the skin all around my toes. The women who did them was put out when i asked her to fix them. Then when it was time to do my full set i had to switch 3 people before they were actually done. It was very rough, and almost every finger was cut from the file. The second time i went in i had called made an appointment got there was told no appointment but could be done soon waited for 30 minutes then asked how much longer was gonna be another 30 minutes. when i said i was gonna leave kenny said well next time make an appointment. Very rude and not professional at all will never go back i believe in giving second chances but they are not worth it. read more

If I could give zero stars I would. After making an appointment for two weeks out I arrived with my mom. They asked my name and if we had appointments. I told them we did. They took my mom right away. I waited for more than a half hour. Then they offered me colors in the range I selected. Took the polish off my toes then half clipped them then after talking amongst themselves decided they had no time for me. Don't waste your time folks! Find professionals who care about their customers. read more

There is no nail salon comparable using liquid nail application that I have found, and been to! Kenny is in a league of his own. Their pedicures are safe and professional as well. read more

This was probably the worst experience I have had in a nail salon. Not only are they horrible with time with no explanation, but it was way over priced for such low quality of a job. I have no problem paying for good service, but when they make you wait a half hour without a word and then I hear $50 for a fill?? I couldn't believe it. And now it makes it even worse that exactly a week later and the color on my $50 nails looks worn as if they've been on for a month. Never will I be back and highly recommend you find a different place to go! read more

They are the greatest! I have never had a bad experience in over a year of regular visits. Their COVID precautions are so good I wish they would open a restaurant (I'm so nurse so know infection control!) read more

I wouldn't refer this place to my enemy! The guy who did my SNS didn't know what he was doing! Then had the nerve to get smart and said he have been doing it for 20yrs? Sir this service wasn't available 20 years ago! First and foremost you don't refill SNS! Well he tried and he seen the outcome was about to be a devastating so then he proceeded to take it off and start from scratch! He soaked my fingers in a bowl of acetone and it was the worst! I told him back home in Maryland they wrap the nails with acetone and foil and it come off in 10mins he didn't believe me! Smh at this point I should have left! So he did the SNS and at the end he proceeded to put my hand under the led light!!! This process doesn't require a light!! So frustrated! Well the end product was a whole mess! It's Friday and I got my nails done Sunday and they look like a 5yr old did them!!! Never again! I'm so glad I'm going home! read more

Luxury Nails - My nails are hideous - Nail Salons Near Me - Lebanon, New Hampshire

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What a disappointment. Made my appointment three weeks in advance just to come in get a pedicure and for them to forget that I wanted a manicure. I also asked them to book extra time so that I can have it design and have a full set put on with marbling. When I came in Ken told me well we will see what tech you get not all of them can do that. What is the point of making an appointment in advance if you're not going to abide by it? sat there for over an hour after my pedicure until I finally gave up and left. And they charged me $30 for the freaking pedicure. What a waste of time and money read more

Did acrylic fill in here and apart from being expensive they did a very shoddy job of applying fill in and polish. Only a couple of hours later the polish already is shifting and one week later the acrylic has separated from my nail bed. Horrible job! read more

I got my nails done here for my prom, and at first glance, the place is very clean and welcoming. I got a full set of acrylic nails but the process of it was like hell. The technician ruined my cuticles because he was too busy talking on the phone or doing something else, and he buffed my skin (cuticles). I had raw skin because I am a nail biter but the technician combed right over it and made me bleed. I do not recommend going here if you are interested in having a decent conversation with your technician without them talking trash about other potential clients (walk-ins). read more

When you have a 1:15 appointment for a pedicure and at 1:45 there are still 2 people in front of you, this is not good for business! Sorry but there are too many other nail salons in the upper valley. I will go elsewhere from now on. I do not recommend Luxury Nails! read more

So disappointed! I had an appointment For a mani and pedi and I still had to wait 30 minutes!!! I wanted gel nails but the owner who was doing my nails talked me into the new and stronger "diamond" nails. More expensive of course. I should have questioned it more. It's a total scam. No different than regular gel nails. And, he was on a headset phone the whole time... completely distracted!!! In the end, the nails were not finished well. A sloppy job. Cuticles not clean. Underside of nails not clean. Unfinished edges. And the pedicure was also below par. Because they were running late, by the time they finally finished, I had to leave to get to my next appointment and couldn't stay and ask them to fix my nails. When I called him later that same day to say I was not happy with the job and asked if I could come back within the next few days to get them fixed, he said I would have to pay again. Really???? And, these so called diamond nails were pealing up within 4 or 5 days. Regular gel nails last me at least 2-3 weeks!!! Very poor service. Poor quality job. Will not go back! read more