Avoid this place at all costs! Went in for a pedicure and the guy cut me in three different spots. And then when I finally got one of the areas to stop bleeding, he acted like it was my fault. He was very rough and very rude, The worst part is that I don't think they sanitize anything. Hopefully, I don't get an infection. Not sure why they let this guy work there. In looking at the reviews, it sounds like he has a lot of complaints about his roughness. Worst pedicure I have ever got in over 40 years. read more

Horrible job on nails didn't even file mine to shape They played in my face with this nail job read more

Luxury Nails - Nail Salons Near Me - Helena, Montana

First timer. Pedicure. First, way too little callus remover added and no plastic wrap for it, so it can start eating through tye dead skin = waste of my extra money. Second, after putting the nail polish onto my toes, I was sitting in that chair forever for it to dry and was wondering why they did not let me go under the drying lamp. I sat quietly on purpose, to find out if anyone would come back and say something....20 minutes went by and nobody paid any attention to me still sitting there. $50 for a pedicure with callus remover is way too much, people. I came from a boujee State and the average, regular, nice pedicure treatment is between $26-30 and with Callus remover, you add $5 but they do wrap your feet in this callus remover liquid. Sorry, not many Stars from me. read more

Luxury Nails - Drying...and drying and drying took FOREVEE - Nail Salons Near Me - Helena, Montana

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I wish I could give less than one star. Stay away from this place the service is awful! Acrylic nails are bumpy and after one day the gel nail polish is coming off. Not only is it bumpy but they are thick as well! STAY AWAY it is a WASTE of money! read more

Luxury Nails - Chipped thumb- broken middle nail and polish almost all the way off of the pointer finger after getting them done a day ago! - Nail Salons Near Me - Helena, Montana

I am sitting here right now - this is not a luxury experience . I am being handled so roughly and pushed through the process so quickly it feels like this is the fast food, assembly line version of a spa. Never again. read more

Awful.... I came in to have a pedicure after summer play and gardening. I had to point out she missed cleaning under nails and curiclles. I wanted to walk out. I'm better than that but I I won't go bk. read more

I wish I could give less than one star. The woman who serviced me cut my finger, and did the fastest, sloppiest gel polish job I've ever experienced. She was paying more attention to the people walking in or the calls than looking at what she was actually doing to my hands. She painted over the nail onto my skin in several places, and my thumb nail therefore got moisture underneath from the polish being on my skin/cuticle, resulting in a lift and tear of the gel polish within two days. She didn't even bother to clean/dust the nails before beginning the polish. When I returned to get it fixed, yet another rushed and sloppy job after a 40 minute wait. And, she didn't even have the courtesy to let me know she was finished, but had another technician tell me I was done and can leave. Just plain rude. Maybe even afraid to face a customer who is pointing out the obvious poor job? She still painted my skin several times on my thumb, too. I may have been better off just doing it myself at home. I do not think this business should even be open, considering the tools she used weren't even cleaned between customers as I watched her heard as many clients in as possible. Major health hazard. read more

Luxury Nails - Sliced my finger with the drill tool - Nail Salons Near Me - Helena, Montana

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HORRIBLE!!!!!!!!! Terrible service, wait time, and quality. The guy was so rough my fingers are still hurting hours later. The design I showed him was absolutely nothing close to what I got. If you want nice nails that dont look rushed and sh!tty, GO ANYWHERE ELSE. read more

The nails look absolutely nothing like what I asked for and despite that they look so bad the shape is so inconsistent the color sucks and the chrome sucks. I've literally done better nails than this and I'm so upset and frustrated my mom wasted so much time and money on these. Moreover he filed so much it made my finger bleed and proceeded to paint over it. I'm so upset all I can do is cry and try my best to take them off. So frustrating. read more

Paid $60 for a fill and this is what I got. Edges not covered on the tops and acrylic overlapping skin on my cuticles which means it will lift in a couple days. I pointed out the edges not being covered twice and he said it was fine. Definitely NOT worth the money. Plus the guy kept telling me how sexy my nails would be. Very uncomfortable. read more

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After trying two different locations to get a quick pedicure, I called here and they said come on in. I told them we had two adults and a child. Once we got there they were so kind and put us directly into the chairs. The gentleman who worked on our little three year old was so sweet and gentle with her. She was fascinated with him and what he was doing. I give them this rating because of the kindness, willingness to get us in, and the place was clean. read more

Luxury Nails - Nail Salons Near Me - Helena, Montana

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Weird vibe! Again, I was in town for work, and my usual team had our pedicures (my "work crew" has a pedicure in every town we visit from coast-to-coast). I called around 1PM for. 6PM appointment. The salon called at 4PM to see if we were really coming. I was in the middle of a meeting...inconvenient, but no biggie. When we arrived, nobody looked us in the eye. We were not greeted warmly, at all. My friend said"hello, how are you" to my tech, he didn't respond. I thought it was a language barrier, but it was not. The customers stared at us as if we were aliens, but they bashfully returned smiles when the y realized we noticed their curiosity. The decor is a bit dated. There was MAYBE a 32" TV hanging high on a side wall. Jut gave "90's nail salon". There was a 90's chandelier, 90's/early 00's HGTV teal paint job, and the flooring was from the 2000/2010's. It needs an update. It was clean, but not inviting. There was a dead insect next to my chair. We debated if it was a cockroach, but none of us are familiar enough to say for sure. I'm sure this salon was top of the line, in its day I took a few notes while actively receiving the pedicure. They read as such: "Foot and leg exfoliation without pressure. The leg "massage" was with a cheap oil, again, no pressure. Hot stones, no technique, just rubbed in the same spots over and over. Legs in uncomfortable position. There was no extra charge extra for the callous removal. Tech is definitely "phoning it in". He can stop now.. Would not recommend. Another tech offered us water, but mine did not. In fairness, I prefer less conversation during pedicures, but at least a "hello, sit here, is the water too hot or cold"? "Pretty nail color" would have been nice. When my pedicure done, the tech walked away without a word. He put on his coat and walked out the back. No "thank you, goodbye, have a great day". Wham, bam, whatever, ma'am". My feet look great, but we could have skipped the pageantry if my tech was not going to take pride in his craft.. The salon was not closed, but they were mopping and picking up. Another workercame to ask us if we are from out of town, asked about work, etc. He gave sis tips about visiting Yellowstone as well. He was quite congenial and pulled this awful experience out of the fire. I noticed the workers spoke to each other in English, which is how I know my tech was just being nasty. My tab was $55. I didn't bother to tip as my tech was long gone and didn't even excuse himself. I usually feel obligated to tip at least 18% with bad service, but not this time. My friends had a better experience, so I can't say one would have the same as me. I won't go back next time I'm in Helena, MT. read more

I made a reservation for 3. We were promptly seated. We did the $60 pedis...a Christmas treat for my daughters. The pedis should have lasted 50 minutes a piece. I guess it was a get them in and get them out kind of day there. They were 30, 35 and 40 minutes long. One of my daughters did have good attention paid to her feet (35 minutes) and her toenails were clipped and cleaned nicely. I on the other hand, didn't (40 minutes). I'm not sure if I'll be back again. read more

After going here several more times I can see why they have such a low rating. This place is hit & miss. Totally dependent on the mood of the nail "technician," if you can even call them that. Just today, I went an hour before close to get a manicure. They were clearly anxious to close, which given that it's a Sunday I can understand that; thus why I tried to go with enough time before close. The guy spent less than 5 minutes on my nails. He didn't allow my nails to soak, didn't push back my cuticles, barely filed my nails & was going so fast he cut me. The massage was even worse. Literally 10 seconds of rubbing is all I got. I was going to color my nails but given his mood, it was clear he wasn't going to give anymore effort so I just got clear so I could leave. I paid $25 for a sloppy & rushed experience. I could NOT in clear conscious give a tip because given the service I recieved, I over paid. SO dissapointing & the opposite of luxury. read more

Worst nail manicure EVER. Uneven, burnt my cuticle with buffer. STAY AWAY. Oh..... The most $$$$ I've ever spent. Dirty as well. read more

Love Nancy and her team. she always makes sure to accommodate me when I come in and does an amazing job on my nails. love getting pedicures there too! read more

Nancy and her crew are seriously the best!!! They know how to make any person feel fully pampered!!!

DO NOT GO HERE!!! It is supper over priced and the nails l were horrible. 75 dollars for crappy crooked nails that were supper thick. I called to complain and the owner said to come back in and she would fix them. I went back in and she made them worse she was Supper rough to my nails and took off all the clear coat and over all just made them worse. Jason was the first one to do them and never talked to me and hurt my hands and made me bleed in several spots. Not to mention it wasn't clean. read more

Luxury Nails - Nail Salons Near Me - Helena, Montana

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Very happy with my nails each and every time that Nancy does them. Thanks Luxury Nails for a great job! read more

Terrible. The place is filthy. I didnt see anyone unwrap clean tools. They're all about quantity over quality. I went in for a mani/pedi and they stared taking the old gel polish off of my fingernails while i was still in the pedi chair, making it super awkward and not relaxing. And, of course the manicure was terrible because she was just rushing through it so she could get to the 5 people she had lined up. When you have to file & clean your nails when you get home from a manicure, something went wrong. I won't be back. Update: 3 days later and my gel polish is already pulling away from my cuticles and getting stuck in my hair. read more

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I do not recommend this nail salon. The gentleman doing my pedicure was beyond rough, to the point where I yanked my foot back and said "ouch, that really hurt" and he just stared at me and kept going. No response whatsoever. The whole pedicure took a total of 20 minutes. I had asked for a mani/ pedi but after the poor service I received with the pedicure I said never mind for the manicure. I will say, there was a very kind young woman that did my boyfriend's pedicure, and he was pleased. read more

I don't know where to start...it was by far the worst nail experience I have ever experienced and I have been to many nail salons, worldwide! I called in to make an appointment to get my dip bails removed, manicure and polish change in my toes. I came in on time and they were confused about my appointment but took me in right away. The older man who was my nail technician was unfriendly, rude, dirty and sat me down, for old dirty and used tools out. He used dirty instruments to remove my existing nails. He used that drill instrument and went that far to remove part of my own nails. It hurt. As I told him that it did he rolled his eyes and talked to the other guy in what I believe is Vietnamese. He didn't ask me the shape of my nails but cut my long nails short. He was so rude all the time. The massage that lasted 30sec was the worst as all the fall out of the dip nails was still on my arms. The color on my toe nails was made so quickly, without paying attention and it ended up looking like that too. Worst customer skills and lack of talent. I will never be back here. read more

I did my pedicure with Kevin today and it was horribly he barely cleaned me callus I had to keep telling him and I absolutely will Never come back here !! Lazy very lazy !! Won't never come back !! I could of done it my self read more

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By far one of the worst pedicures I have received. Ended up waiting in the "water" bath for what seems like 15 minutes, only to have the pedicurist routinely leave. Ended up bleeding from being cut, gel came off within a week. read more

This nail salon has messed up my nails twice now. They never double check their work at all. They are sloppy, rough, and charge way too much for awful work. read more

One of the worst experiences i've ever had. I would like to live through my father leaving me as a boy 50 times over than ever go back to this shack. They treat a customer as if they are a chore. I understand being busy, but accepting walk-ins that you simply can't handle is not professional. I waited for over an hour before I was even ACKNOWLEDGED by a nail tech. The manicure was not what i asked for and rushed. I would have rather been turned away than have to wait for a manicure i could have done better myself. THE CHERRY ON TOP LADIES ANF GENTLEMAN..... there was a spider crawling up my leg as i got my nails done. overall this place is my own version of hell and i will not risk going again. read more

Nancy always does a great job. I get compliments on my nails thanks to the work she does. I like that I can get service without an appointment. read more

Great service. I am licensed cosmetologist and get pedicure services done all over the country. This is a hygienic clean spa and provides great customer care. 5 out 5 five. Great job. read more

Want to be treated rudely, like you don't belong in you're own country? Walk in with a smile and leave with a WTF just happened. When you make an Appointment, show up on time, and the male pedicure specialist has a piss and vinegar demeanor, it really makes you wonder why anyone would ever come here, let alone come back. Go somewhere else. This place is a disgrace in terms of customer service. read more

Love their service! Nancy is the best nail tech and she always treats me like a queen! Thank you !!

I will never go back to this nail salon! I have been to many others in the area and never been treated with such disrespect!! I have a disability that causes a slight limp and my right hand to clench into a fist. Typically, when I get a gel polish manicure, they do my thumb separate from my other fingers when placing them under the light. The following was my experience: I wanted to get a mani/pedi this weekend. I got my toes done, but not my fingers. No, I did not get a manicure. What I got was discriminated against. It was one of only two times in my life that I felt I was not treated fairly. I arrived at Luxury Nails between ten and 10:30 Saturday. The place wasn't busy, but there were a handful of customers there. I was told to sign in to their system. After doing so, I sat in the front for about 10 or fifteen minutes. An older man asked if I wanted a pedicure. I said yes and followed him to their pedicure stations where I stood for 30 seconds or so waiting to be told where to sit. A young girl directed me to a station where I sat again. There were two women seated across from me, a mother and daughter, both getting pedicures. As they were visiting, the mother leaned over and proceeded to vomit in the wash basin at her feet. She then continued visiting and vomiting several more times intermittently. I was disgusted. I should have left then. Two employees cleaned up the mess and sanitized the basin. The ladies left without further incident. I was horrified. After another ten or fifteen minutes, a young man finally came over to my station and asked me how I was. I responded and asked him the same. He worked on my feet about ten minutes and asked me what color gel polish I wanted. I gave him the number and he began painting. Gel nails require a curing process during which your nails are placed under a fluorescent light several times. He was having difficulty placing my foot exactly where he wanted it on the foot rest in order to place the light over my right foot. This was aggregating him. He finish both feet after some struggles and led me out front, telling me the total was 45 dollars. Although I had originally planned to have a manicure as well, the puking incident and the young man's struggles with my foot made me change my mind. i paid my money and was about to leave when the older gentleman from earlier asked if i wanted a mani. i said ok, reluctantly and the young man who performed the pedi led me to the mani station. He then asked me if i could straighten out all of my fingers. I said yes, telling him he didn't have to paint my thumb nail, as it curves at an awkward angle and I knew it would be difficult for him to do. He led me to a mani station and gestured for me to sit down. He asked me what color I wanted and I told him the same as my toes. He told me "No gel, just regular polish. Gel too hard with light." I was in shock. His boss yelled at him and he yelled something back in what I assume was Vietnamese. I began to think about this and got very angry. I told him to just put clear polish on both hands and call it good. I did not get angry or upset with him. I paid for my services, went to my car, called my family and cried my eyes out. I will never go back there and I don't feel that anyone else should either. read more

I'm just visiting in town and went here based on the reviews. I called to make a reservation and had no problem getting in. The minute I walked in the door I was sat down and attended to by Ryan. This was my first time getting gels and I was done in 20 minutes. I'm very happy with the end result. A tiny bit of polish on my skin, but not too big of a deal. Facilities were clean and from start to finish, my experience was very good. read more

Luxury Nails - Gel manicure - Nail Salons Near Me - Helena, Montana

I have been coming to Luxury Nails for over 3 years, and plan to continue to have them do my nails. I am very pleased with both manicures and pedicures. Nancy and ALL the nail technicians are very good and attentive. I like how Nancy does my nails in the oval shape and I like the SNS powder product. --Beckie Staunton read more

Really poor experience here. Filthy, rushed and unfriendly staff. Simple manicure was all over my skin, filed my nail-bed to what feels like tissue paper. Have been receiving professional manicures for 20 years all over the U.S. This was the worst experience I've had. read more

Musical chairs and an attitude!!! I made an appointment for 2 pedicures and a fill. They had us sit for a pedicure then they had us move to different chairs before starting. We got our pedis and the guys were nice. The 2 stars are for them only. They then had me sit in a chair and started to unpolish my nails. The guy stopped and left (would be nice to know what's going on). So, they asked me to sit on the other side. I sat for a few minutes but nothing happened. Finally, the owner/manager (?) had me move to her station. I was thinking "okay they've gotta be messing with me now". She started the fill but asked maybe 6 times if I wanted GEL polish. About 6 times I said "no thank you". She proceeded to tell me how much better gel is and how bad my nails were. She removed a nail without asking me and charged me for the "nail fix". When I asked why she took it off she said it was beginning to lift at the cuticle. I explained that was precisely why I needed a fill; the nail grows. She charged me anyway. Glad I never have to come back here. read more

Avoid at all cost! Came here twice in the past and paid $170 for nails and pedicure had done by a man it was great came back had it done by a woman and same amount of money and the nails were chipping breaking see through within five days came back they fixed it and I'm back five days later because three more nails have broken and and are see through and they won't guarantee their work so now I'm having to have them removed and that cost money. Will never ever come back and do not recommend. Do not come here. read more

I'm from Oregon, and I think that the nail salons there deserve a lot more credit for what they do after being at this place. I got a mani pedi and it was awful, and I left feeling more stressed than when I came in! The paint job on my toes is horrible and it was rushed. The price for the "deluxe" is the same as the deluxe pedicure that I get in Oregon, but in Oregon, I get 10x more: hot wax, multiple hot stones used on my feet, hot rag, and a cooling lotion afterward. Here all you get is 2 stones, one for each foot and then a warm rag. Not only that, but my massage chair didn't even work. After asking for help twice, the guy couldn't figure it out so I was stuck in a broken chair, receiving a crappy pedicure. Once I was moved to get my manicure, I realized that there was no music, and you can't even figure out what's going on on the TV because the captions are practically invisible. For some reason he also shaved my nails down even though I was only getting gel. I've never had that done before. Not only that, but I realized that the supplies he was using to shape my nails and buff them were already used and not new. Gross! He was extremely rough with my hands and was constantly putting my fingers and hands in awkward positions. They don't offer you anything to drink either, so at that point there's literally nothing to at least keep you somewhat entertained while you're receiving a crappy job. For my hand massage all he used was oil and then massaged them for a total of 10 seconds each hand, and then made me wash the oil off, so my hands were just as dry as they were to begin with. DO NOT COME HERE! I hope that there are better places in Helena to get your nails done. If not, go to Oregon and see what an actual good service is like for the exact same price. read more

This has been the best pedicure I have ever had! Ken massaged each foot and leg a long time. Using pressure points as well as massage. The pedi was very good as well. The spa is clean and bright and the staff quiet but friendly. The massage chairs comfortable and in working order except one. 14 pedicure stations I was in the chair getting a pedicure within 5 minutes even with no appointment. Water was offered to all customers. I will definitely be back! read more

I was looking forward to a nice relaxing pedicure but ho- hum, I was underwhelmed. There were about 3 other people in the salon so I thought for sure I'd get a great experience. I requested the deluxe spa pedicure for $45 just to make sure I got pampered. Not so much. I should've just got the basic because that's what it was. There was no massage just different rubs they put on my legs. Not sure I'll give it another chance. read more

I am new to town and this was by far, The Worse Experience I have ever had in a nail salon. They were so rude and acted as though they were doing me a favor by giving me a pedicure, and they were not even busy(that should have been my first clue). The man who gave me the pedicure flung my feet around like they were not attached to my body and kept poking me with his nails. There was nothing luxurious about this salon and I will not be going back. read more