Signed up for the #1 membership. Got car washed today, and so far not impressed. To be fair, the…read morecar was pretty dirty, but... The guy guiding me in only have a quick spray of the bug cleaner on the car. Didn't even hit the passenger mirror. I would say at best it got about 1/3 of the bugs off. Most of the car got clean, but it totally missed sections of the back of the car. And where the dryers missed, the spot free rice didn't do its job. I have a full month, so I may come back and edit it this, weather it's better or worse. But I can tell you so far, I'm not impressed. Photo attached is of the front of the car after the wash. You make the call...

Used them for years!!! Great job always! Great location,…read moreeasy access, especially when you have a sign on the window that you can go through easier

Fast and easy. Touchless car wash with card payment inside the washer station. My go to carwash arearead more

Update: Eric's was supposed to be open today, but they're closed. I hope it's not for good…read more Original post: In the fall, the pepper tree in our front yard sheds detritus and my Dodge Charger looks like it's been sitting in a lot for years. Eric's charged me for a regular wash, despite how filthy my car was. I was very pleased with the attention they gave to both the exterior and interior. Eric's is the bomb. I'll be back.

I've been leaving many messages in the past two weeks in which a voicemail greeting from a Blair…read moretells you to leave a message and she will get right back to you. She must be too busy to reply because she's shopping with all our money. I've been going here for years as I used to live just down the street. The place recently changed the credit card reader to a tap style. Well instructions aren't very clear and i couldn't get the sprayer to work so I tried multiple times and was charged each time. I'm pretty sure she, Blair, made tons of money on that...I guess we'll never see those funds again. im going to a different car wash from now on. You should too!

The best touch-less car wash I'm aware of in Chico. Doesn't quite get my 2025 RAV4 as clean as I…read morewould like, but it's a fair trade-off for no scratches. My biggest complaint is, it could do a much better job of drying off when exiting.

Most of their washers are out of service with no posted signage. There's no information to get…read moreahold of anyone when there's an issue with equipment. I just went today and lost money in the self serve and automatic car wash. Don't go unless you feel like donating to a lost cause....

Beware - this place is totally unreliable and you will have no recourse if you can't use the…read moreequipment as paid for! Went to use the touchless automated car wash tonight - the facility seems pretty dilapidated since we were here last but we went ahead and paid for our "special"wash using the kiosk and entered the wash which did start its cycle - about halfway through the soaping, it just seemed to quit - the rest of the facility still had power (other customers were still using the vacuums) but the touchless just gave up - there was no one around AND there is no contact information anywhere on location OR online to report the issue. Luckily, the machine quit in a position that didn't impede our exit. We will NOT use this location again. Before this, we had used the facility for more than 20 years and always been very pleased with the facility upkeep, care, and amenities. Hearing that there has been a change in ownership explains the drastic change in reliability and service.

I love this place!! They have the hardest workers ever and they are always so pleasant. I used to…read morehave a membership to surf thru- but Scrubbs is SO MUCH BETTER...The quality just doesn't compare.

I've been coming to Scrubbs for years. There have been a couple times where things were missed or I…read morethought could have been done better. Each time I reached out to management and let them know, they always took steps to make it right. I think this is a great small business who employs some awesome people who work incredibly hard. It's important to give businesses a chance or even two. Your one experience can't be used to sum up the business as a whole. Scrubbs has always gone beyond to make sure things are taken care of especially when I've communicated what I needed. I'd recommend this business to anyone looking for a job well done at decent pricing.

Change machine was broken and nothing works. No contact info either so we left. Waste of time!read more

Worse Self wash I've ever been to, nothing works the washer and the vacuum ate my $5!! And there no…read moreinfo to get my money back VERY IRRESPONSIBLE!

I did a lot of research and talking to folks, and concluded that Advanced Car Care hit the sweet…read morespot. Turns out I was right. Top notch products, excellent outcome, and Owen was very easy to work with; very accommodating for schedules, and took the time to explain everything. My car looks very nice again. Highly recommended.

Owen is great. He has detailed my car twice and it has been excellent both times, and very…read morereasonable considering the high level of diligence. I will definitely be using his services again.

I'm comfortable going there. Staff is always friendly and I happy they have someone always on hand…read moreto steer your car through the wash.

Wow, this business is just heading down hill. I quit before because of these same problems, but I…read moream giving it a try again. Guess what, worse than ever. Prep person just wets the front and sometimes the side and most of the time, ignores the back. The rear of our suv is never clean. The vertical brush on the right lags and swings way out and never really touches the passenger side of the other small car we drive. Employees generally seem like they are miserable working there. Now, I have to tip to get a clean car. So now, I don't tip anymore. So sad. I'm going to quit the business again. On a good note, the vacuum area is great to use.