I made an appointment, showed up early for my appointment, and was told they still couldn't help me, as a return customer. Their work is ok but their appointment times don't mean anything. I asked if they could at least fix one of my nails that was about to break off due to their previous work. The tech looked at my nail, bent it, I pulled back saying "ow" because it hurt. I wasn't given an answer before the tech sat down with a different client ignoring my inquiry. I left without being helped. Yes it's disappointing for my appointment to not be honored but it was the disrespectful customer service that really turned me off from this place of business. read more