My Experience with Beatitude Aesthetic Medicine and Dr. Aria Chang in San Diego, California…read more
My experience with Beatitude Aesthetic Medicine and Dr. Aeria Chang in San Diego, California, was extremely disappointing. Based on my personal experience, this was one of the worst aesthetic treatment experiences I have ever had.
I visited Dr. Chang's office for the following treatments:
Venus Freeze treatments: Neck, face, underarms, thighs, abdomen, and back.
Laser treatment for spider veins: Legs.
Dr. Chang assured me that she would use high-quality cosmetic products and provide treatments that would produce satisfactory results for my face and body. Unfortunately, after six treatment sessions, I saw no noticeable improvement.
I paid a total of $6,500. After depositing my check, Dr. Chang, in my view, failed to address my concerns and stopped communicating with me. I felt ignored, misled, and abandoned as a patient. I expected professional care, honest communication, and a genuine effort to address my dissatisfaction, but that was not my experience.
I found her conduct deeply unprofessional and unacceptable. Patients deserve to be treated with respect, honesty, and compassion, especially when they invest a substantial amount of money in aesthetic treatments.
My Experience with the Small Claims Court Case
After my attempts to resolve this matter failed, I filed a lawsuit in an effort to recover my money.
During the proceedings, Dr. Chang's husband, Mr. Scott, presented an agreement that I maintain I never signed. I signed a medical consent form, but I did not sign the separate agreement presented in court. I believe my signature was copied from the medical consent form and placed on the disputed agreement without my authorization.
I was deeply troubled by this situation. I also disputed the testimony presented by the witnesses who appeared on Dr. Chang's behalf. In my view, I was not given a fair opportunity to examine the disputed document and fully explain my position to the judge.
Unfortunately, I lost the small claims case and was unable to appeal the decision under the rules applicable to my circumstances. As a result, I felt that I had no meaningful opportunity to challenge the document I disputed or fully present my concerns.
I believe the circumstances surrounding that agreement warrant serious scrutiny. I strongly dispute its authenticity and maintain that I never signed it. I am sharing my experience so that others can understand the nature of my concerns and make informed decisions before choosing an aesthetic medical provider.
A Warning to Other Patients
I sincerely regret my experience with Beatitude Aesthetic Medicine. After spending $6,500 on multiple treatments and receiving no noticeable improvement, I was left feeling disappointed, frustrated, and deeply dissatisfied with how my concerns were handled.
What made this experience even more distressing was the subsequent dispute over the document presented in court. I believe patients should be able to trust that the documents they sign are authentic, that their concerns will be taken seriously, and that they will be treated fairly throughout the entire process.
I encourage anyone considering aesthetic treatments to research their provider carefully, ask for all treatment agreements in writing, retain copies of every document they sign, and maintain records of payments and communications.
In my opinion, my experience fell far short of the professionalism, transparency, and patient care that I expected. I hope sharing my account encourages other patients to ask questions, protect their interests, and carefully consider their options before committing to expensive aesthetic treatments.
Patients deserve honesty, accountability, respect, and professional care. No one should feel ignored or misled after investing their trust and hard-earned money in a medical provider.