Okay, for starters I SWORE I wrote a review before, but apparently not…read more Prime Lash & Brow is now MOSOCO Brow Salon - still owned and operated by the fabulous Ashton! She has rebranded the studio from the Prime days, and it's so cute! Love the vibe and the music (and the laughs and good conversation!) I booked an appointment with Ashton for microshading (because after over a decade, I'm kind of tired of drawing my brows on every day!) Just as I remember her from almost 10 years ago when she used to do lashes, she was awesome! So sweet and so knowledgeable. She did a great job with my wonky brows! I wanted (or thought I did) my brows to look a certain way, so we agreed that I would come with them done how I normally do them so she could use that as a starting point and map the shape from there. I didn't even check the shape before we started because I trusted her and knew that she was going to get me right! I was SPOOKED the first day/couple of days because the shape was a little bolder and different than I expected, and you know when you're used to seeing your face a certain way every day, any minuscule change is going to be jarring to you (especially eyebrows LOL). BUT after they peeled and healed over in a few days, I L O V E D them. The color was PERFECT, the shape was PERFECT, they looked amazing. There were a couple of little parts that I wanted touched up, which we did two weeks later (on the dot), and now they are legit AMAZING. I am so happy I did this, and after so many years of considering it, I'm SO GLAD I waited until I ironically ended up in Ashton's orbit again and I was able to have her do them!

I have short, stubby lashes that would not hold a curl, no matter how much I use the eyelash…read morecurler. I hate wearing false eyelashes and extensions are too high maintenance for me. I decided to get a lash lift and tint. It was my first time and I'm glad that I decided to go here! Ashton is such a sweetie and answered all of my questions! Very knowledgeable as well. She was very professional and made sure that I was comfortable the whole time. Her salon is so cozy and modern. It felt like a spa and was so calming and peaceful that I almost fell asleep! My lashes looked so great afterwards! I love them! My eye did stung a little during the tinting, not horribly uncomfortable, but that's because my eye can get sensitive. Can't wait to see Ashton again in a few weeks!!

The best place for threading and awesome Brazilians as well. Kind staff, clean, reasonably priced…read moreand quick in and out! They do a great job!

Updated rating: 3.5/5 (down from 4/5) Service is still…read morequick & easy! Nothing to complain about there. -- However, taking half star off because they still have not fixed the false advertising for discounted eyebrow threading through Yelp check-ins. The 20% discount for eyebrows should have subtracted $3 for each person with a check-in discount. We made sure to clarify all three of us had the offer. With 3 people getting the eyebrow+lip combo, it was originally $75.00 (ea: $15 eyebrows+$10 lips). We were charged $72.00 at register. :/ Again, service was good, but the checkout experience left us feeling iffy once more. ://

Absolutely love Jenn! Just moved to the area and after years of having the same people it was…read morequite daunting to find someone new for literally everything in my life. Jenn made me totally comfortable getting waxed, pretty much painless. Can't wait to go get a facial and see what other boxes she can check off of my to do list for me.

Jennifer is very kind and has a plethora of skin care knowledge!! My skin was well taken care of…read moreand she has a great collection of skin care products to help maintain clear skin. I did the orange peel and my skin did in fact peel and felt rejuvenated. A month later, it's time for my second facial, I'll update again soon to see if my stubborn scars go away. Overall, they seem to be and my skin feels really healthy. She also sugar waxed my eyebrows and they turned out really pretty! The studio is cute, very open inside so it doesn't feel like a spa or that zen, but it's comfortable!

Appointment process was easy and Shantina was very professional! The atmosphere is clean and well…read moreappointed. I've had extensions for quite some time, and have had both good and bad experiences. Shantina did a great job and was very skilled (fast!) Will definitely be coming to Charm Beauty for my lashes from here on out!

Ashton made my eyebrows on fleek again! Usually when I go…read moreto an eyebrow place to get waxed or threaded (ouch) they sit me in the chair, barely talk, get in,get out (with pain sometimes) and it's done. Ashton is much more personable! She genuinely talked to me and didn't make me feel like $ signs walking through the door. Now about pain- there was none. Like most waxing it was warm, quick and basically painless. But what's different from those other quick shops is that she does exactly what you want her to do. It took a LONG time to get my arches where I wanted and she traced where the excess hair should/shouldn't be at! Wow never had that done before-most places eyeball it. Booking my next appointment in two weeks!

Update I emailed and called and they never got back to me the business reply is all a scam.read more

Updating my review - they saw my review and email and manager Mary called to refund me my money…read more She was professional on the phone and I no longer believe this place is a scam but I still do think that the incident shouldn't have happened at all. Glad that they made it right in the end so upgrading my rating from 0 to 3 stars. Hopefully the staff in question won't treat other customers like this in the future. Ive been assured that the girl will be retrained. Just be aware that once you give them credit card details you will be charged as that's their policy. If you're OK with that, I would say go ahead and try the place. Initial unedited review - This place is AWFUL - a total SCAM!! They didn't provide me any service but charged me the full price for a service I DID NOT GET!! Currently in talks with my bank to launch an investigation into the fraudulent charge and also considering further legal action. What happened: I called on Wednesday for a Thurs morning appt. I'm a first-time customer at this store and they offered me the first-timer price of $99. My bigger concern was if they could do the lash type I wanted - I even offered to send pics of what I wanted to confirm. The lady on the phone assured me the therapist would work with me to do the style I wanted but that she couldn't receive pictures but if I was worried, I could walk in and show pics to the therapist instead. So we fixed the appt for the next morning 10am. When I showed up, they told me it would be an extra $45 for removal (I had asked on the phone the day before and they said it would be a negligible fee). Then they said on top of the $99, it would be $65 extra for the style I wanted. So I said ok, total $209 is too much above the initial price (DOUBLE!!) and said I don't want to proceed. All this took only 5-10 mins (didn't even get taken to the room). They immediately said if I cancel they will charge me 50% of the fee anyway for no-show. I flat out refused saying that the lady on the phone yesterday said I can come and talk to the therapist and DID NOT inform me of any such no show fee. They just repeated that they will be charging me... FOR WHAT? NO SERVICE PROVIDED. I left the store and the next day saw that they had charged the FULL CHARGE OF $99 FOR ZERO SERVICE. DESPICABLE! SCAM!! AVOID THIS PLACE!!

Terrell did a great job on my hybrid set! Normally I go to an artist in Louisiana but found her…read moreafter researching around pensacola. She got me in the day after we talked and she was super nice! Her place is clean and comfy, she was personable and fun to talk to and is a perfectionist which shows based on how I looked when I walked out lol! High quality talent and products I'm so happy with my new lashes and my hubby really likes them too see u in a few weeks for my fill!

Terelle was soooooo awesome! She was super easy going and very precise on everything! After I got…read moremy lashes done in Louisiana and I was a bit nervous trying to find someone else but she made me feel right at home. She accommodated my schedule and given that I was only in town for 5 days. I highly recommend her!

I can't say enough good things about Dani! Not only is she the best at her craft here in Pensacola,…read morebut she goes above and beyond for her clients. I recently returned to work as a federal employee and had an appointment scheduled for a weekday morning. Dani noticed this and, without me even asking, graciously reached out to offer a Saturday morning slot that would be more convenient for me. That kind of thoughtfulness and care is rare, and it shows how much she values her clients. On top of that, her lash work is flawless every time. Dani is truly the best--both in skill and in heart!!!

Dani is amazing! I get compliments everywhere I go! They look very natural and the retention is…read moreamazing! Dani is a master at this art! Go see her! You won't regret it! And she has competitive prices!

Live Laugh Love Dylan. Sorry I didn't leave a better tip, thought my card was going to decline …read more Ngl it was a little more expensive than I expected but you do get your moneys worth. They take their time and make sure they do a good job. I appreciate Dylan being the conversation starter! I don't talk unless I'm spoken to and he made it less awkward for me.

Lashes Nails and Bar is absolutely amazing! I never leave unhappy after my visits. Each nail…read moretechnician is incredibly talented and can honestly do anything you desire. The atmosphere is welcoming, and they always make sure you feel pampered. I highly recommend coming here if you need your nails done. You won't be disappointed!!

I just moved to the area and wanted to try a place that was calm and comfortable and I found this…read moreplace that just opened and the owner was so sweet and inviting! If you're looking for a place that has a refreshing environment with English and Spanish speakers this is it! I love my nails and the quality especially because Sandra was very clean, gentle and professional! The price I paid was affordable with no over charges so I will definitely be back!

Got a pedicure and everyone was so friendly and attentive!!…read more Offered refreshments and have so many options available. 10/10 experience, the seats extremely comfortable and relaxing. Clean, organized and beautiful place! Definitely going back!

Called on March 13th to get an appointment for 2 pedicures, a gel polish manicure and a regular…read moremanicure was able to be seen the same day which was great as a busy mother/wife. David done my pedicure and manicure and was absolutely AMAZING the entire way through. The massage was very thorough even when he was putting the lotion on my hands after my manicure was finished. 10/10 HIGHLY RECOMMEND COME SEE DAVID! The staff is very welcoming and very nice clean atmosphere.