Okay, for starters I SWORE I wrote a review before, but apparently not…read more Prime Lash & Brow is now MOSOCO Brow Salon - still owned and operated by the fabulous Ashton! She has rebranded the studio from the Prime days, and it's so cute! Love the vibe and the music (and the laughs and good conversation!) I booked an appointment with Ashton for microshading (because after over a decade, I'm kind of tired of drawing my brows on every day!) Just as I remember her from almost 10 years ago when she used to do lashes, she was awesome! So sweet and so knowledgeable. She did a great job with my wonky brows! I wanted (or thought I did) my brows to look a certain way, so we agreed that I would come with them done how I normally do them so she could use that as a starting point and map the shape from there. I didn't even check the shape before we started because I trusted her and knew that she was going to get me right! I was SPOOKED the first day/couple of days because the shape was a little bolder and different than I expected, and you know when you're used to seeing your face a certain way every day, any minuscule change is going to be jarring to you (especially eyebrows LOL). BUT after they peeled and healed over in a few days, I L O V E D them. The color was PERFECT, the shape was PERFECT, they looked amazing. There were a couple of little parts that I wanted touched up, which we did two weeks later (on the dot), and now they are legit AMAZING. I am so happy I did this, and after so many years of considering it, I'm SO GLAD I waited until I ironically ended up in Ashton's orbit again and I was able to have her do them!

I have short, stubby lashes that would not hold a curl, no matter how much I use the eyelash…read morecurler. I hate wearing false eyelashes and extensions are too high maintenance for me. I decided to get a lash lift and tint. It was my first time and I'm glad that I decided to go here! Ashton is such a sweetie and answered all of my questions! Very knowledgeable as well. She was very professional and made sure that I was comfortable the whole time. Her salon is so cozy and modern. It felt like a spa and was so calming and peaceful that I almost fell asleep! My lashes looked so great afterwards! I love them! My eye did stung a little during the tinting, not horribly uncomfortable, but that's because my eye can get sensitive. Can't wait to see Ashton again in a few weeks!!

Love this place! All the girls are talented, friendly and personable. They listen to how I want my…read morebrows and dye them accordingly; my ends get light (iron issue) and make them look so pretty and full! Clean. Fast. And know what they are doing!!!

The best place for threading and awesome Brazilians as well. Kind staff, clean, reasonably priced…read moreand quick in and out! They do a great job!

What a fabulous facial! My face has never been so clean and clear. Service was specialized and…read morepersonal and she even gave me recommendations on products to use for my daily routine that were very reasonably priced. In regards to scheduling, I was only in town 1 more day and I sent a request on Yelp late the night before. She responded quickly and worked me into her schedule the next day. I was not expecting someone so accommodating. The prices are very reasonable and the service was spectacular. Next time I'm in town, I will be back!

Absolutely love Jenn! Just moved to the area and after years of having the same people it was…read morequite daunting to find someone new for literally everything in my life. Jenn made me totally comfortable getting waxed, pretty much painless. Can't wait to go get a facial and see what other boxes she can check off of my to do list for me.

Appointment process was easy and Shantina was very professional! The atmosphere is clean and well…read moreappointed. I've had extensions for quite some time, and have had both good and bad experiences. Shantina did a great job and was very skilled (fast!) Will definitely be coming to Charm Beauty for my lashes from here on out!

Ashton made my eyebrows on fleek again! Usually when I go…read moreto an eyebrow place to get waxed or threaded (ouch) they sit me in the chair, barely talk, get in,get out (with pain sometimes) and it's done. Ashton is much more personable! She genuinely talked to me and didn't make me feel like $ signs walking through the door. Now about pain- there was none. Like most waxing it was warm, quick and basically painless. But what's different from those other quick shops is that she does exactly what you want her to do. It took a LONG time to get my arches where I wanted and she traced where the excess hair should/shouldn't be at! Wow never had that done before-most places eyeball it. Booking my next appointment in two weeks!

Update I emailed and called and they never got back to me the business reply is all a scam.read more

Updating my review - they saw my review and email and manager Mary called to refund me my money…read more She was professional on the phone and I no longer believe this place is a scam but I still do think that the incident shouldn't have happened at all. Glad that they made it right in the end so upgrading my rating from 0 to 3 stars. Hopefully the staff in question won't treat other customers like this in the future. Ive been assured that the girl will be retrained. Just be aware that once you give them credit card details you will be charged as that's their policy. If you're OK with that, I would say go ahead and try the place. Initial unedited review - This place is AWFUL - a total SCAM!! They didn't provide me any service but charged me the full price for a service I DID NOT GET!! Currently in talks with my bank to launch an investigation into the fraudulent charge and also considering further legal action. What happened: I called on Wednesday for a Thurs morning appt. I'm a first-time customer at this store and they offered me the first-timer price of $99. My bigger concern was if they could do the lash type I wanted - I even offered to send pics of what I wanted to confirm. The lady on the phone assured me the therapist would work with me to do the style I wanted but that she couldn't receive pictures but if I was worried, I could walk in and show pics to the therapist instead. So we fixed the appt for the next morning 10am. When I showed up, they told me it would be an extra $45 for removal (I had asked on the phone the day before and they said it would be a negligible fee). Then they said on top of the $99, it would be $65 extra for the style I wanted. So I said ok, total $209 is too much above the initial price (DOUBLE!!) and said I don't want to proceed. All this took only 5-10 mins (didn't even get taken to the room). They immediately said if I cancel they will charge me 50% of the fee anyway for no-show. I flat out refused saying that the lady on the phone yesterday said I can come and talk to the therapist and DID NOT inform me of any such no show fee. They just repeated that they will be charging me... FOR WHAT? NO SERVICE PROVIDED. I left the store and the next day saw that they had charged the FULL CHARGE OF $99 FOR ZERO SERVICE. DESPICABLE! SCAM!! AVOID THIS PLACE!!

Terrell did a great job on my hybrid set! Normally I go to an artist in Louisiana but found her…read moreafter researching around pensacola. She got me in the day after we talked and she was super nice! Her place is clean and comfy, she was personable and fun to talk to and is a perfectionist which shows based on how I looked when I walked out lol! High quality talent and products I'm so happy with my new lashes and my hubby really likes them too see u in a few weeks for my fill!

Terelle was soooooo awesome! She was super easy going and very precise on everything! After I got…read moremy lashes done in Louisiana and I was a bit nervous trying to find someone else but she made me feel right at home. She accommodated my schedule and given that I was only in town for 5 days. I highly recommend her!

I found SheTime through Groupon and got a classic/natural set done by Michael. I've had my lashes…read moredone a few times before and these are by far THE BEST. The lashes are so even, full, and they don't weigh down my natural lashes. The application was completely painless and Michael made sure nothing was clumped together or top lashes sticking to bottom before finishing. Not to mention, it's been a few days and I've followed their aftercare instructions, and the lashes have stayed intact! I will most definitely be back, I've really never had lashes so perfect before!

I can't say enough good things about Dani! Not only is she the best at her craft here in Pensacola,…read morebut she goes above and beyond for her clients. I recently returned to work as a federal employee and had an appointment scheduled for a weekday morning. Dani noticed this and, without me even asking, graciously reached out to offer a Saturday morning slot that would be more convenient for me. That kind of thoughtfulness and care is rare, and it shows how much she values her clients. On top of that, her lash work is flawless every time. Dani is truly the best--both in skill and in heart!!!

I had a French manicure nail fill and a pedicure by Dylan I…read moream so happy with my nail fill, excellently done & The pedicure was absolutely amazing. Thank you so much. What a great group of people.

Live Laugh Love Dylan. Sorry I didn't leave a better tip, thought my card was going to decline …read more Ngl it was a little more expensive than I expected but you do get your moneys worth. They take their time and make sure they do a good job. I appreciate Dylan being the conversation starter! I don't talk unless I'm spoken to and he made it less awkward for me.

I just moved to the area and wanted to try a place that was calm and comfortable and I found this…read moreplace that just opened and the owner was so sweet and inviting! If you're looking for a place that has a refreshing environment with English and Spanish speakers this is it! I love my nails and the quality especially because Sandra was very clean, gentle and professional! The price I paid was affordable with no over charges so I will definitely be back!

so excited to finally find a fantastic salon here in pensacola as a new transplant!…read more $135 for a full builder gel set & signature gel pedicure is sadly a great price in 2026 david was fantastic! probably the best massage as a part of a pedicure i've ever had, & he was so meticulously w the shape of my nails. i have tiny nail beds and im trying to grow my nails (hopefully) so went with gel x. they recommend a 3 week fill, which will be abt $55

The Nail Scene is my favorite place to get my nails done in Pensacola! I have been coming here for…read morealmost two years now and have always been beyond happy with my service. The entire staff is friendly, attentive, and great at what they do. Marissa usually does my nails and always does an amazing job. Affordable and quick service. I love coming here!