Had a whole house cleaning done for the first time. They did a great job! They were thorough and…read moreso professional. It took an 1.5 hr. I immediately booked my next appt

I have now had 2 monthly cleanings. I am very pleased with them. Arrive on time. Very pleasant,…read moreefficient, and friendly. They charge less than my last cleaner. I am enjoying my clean house!!

WARNING: I hired K&A Complete Cleaning Services (Kaila…read moreMicklevitz) on September 17, 2025 for a deep clean of my 4-bedroom, 2-bathroom home in Lake Geneva. She charged me $500 upfront for 5 hours of work. From the beginning, the experience was unprofessional. She demanded full payment before starting, saying she's had to "take people to court" in the past. This is not standard practice and felt like a red flag , but I gave her the benefit of the doubt. In hindsight, it becomes very clear why she has had problems with people paying her: she leaves homes still dirty, giving customers every reason to dispute her work. The manner in which she later addressed me in the text messages , was not only unprofessional but also blatantly disrespectful toward me as a client, to the point of being almost unbelievable. CONDITION OF HOME We moved into our home in April 2025, after 6 weeks of unpacking and organising we started our summer vacation. The home is neatly organized and free of clutter; this is the condition in which Kaila Micklevitz from K&A Complete Cleaning found it upon arrival. We had been away for the summer, so there was natural dust build-up, spiderwebs on window sills and door frames -This is why I specifically requested a deep clean of these areas at first contact to Kaila, proof of initial message attached. The entire upstairs, which accounts for half of the house, including all bedrooms and bathrooms on both the first and second levels, is completely pet-free. The area she later referred to as having dog hair is roughly 12 x 6 meters, and it is kept clean with our Roomba running multiple times a day. To suggest that this space was piled up with dog hair is simply not factual. And even if it were, the point remains: she was paid to clean the home. INTERACTION WITH KAILA MICKLEVITZ AFTER RAISING MY CONCERNS When I raised concerns, she became defensive, argumentative, and even shouted at me in my own home with my daughter present Instead of addressing the issues I raised, she made excuse after excuse Even in the areas where she had no excuse, she still refused to correct the work She claimed she could not clean the outside of the windows (even those on the first floor including a sliding deck door) due to insurance, which I understood. However, this does not negate the fact that 90% of the dirt on the window sills is visible and reachable with the windows shut. This is clearly shown in the evidence. The proof is in the evidence. Attached is a detailed comparison of the Kaila's own advertised Deep Cleaning service list against the actual condition of my home immediately after the service was completed on September 17, 2025. I will be taking legal action against Ms. Kaila Micklevitz of K&A Complete Cleaning Services, as she must be held accountable for her poor work ethic and unprofessional conduct.

Kaila was scheduled to clean my mom's apartment on a Thursday (which we were trying to make as a…read morebi-weekly appointment). I texted her Wednesday night to confirm, and she responded at 8:48pm saying they couldn't make it due to a screw in their vehicle's tire but would make a point to do it the next week. Had I not texted to confirm, I never would have known they would not be showing up for the appointment. I texted her the next week to confirm the day & she never even bothered to respond. I've never heard anything from her since. That was 3 months ago. VERY UNPROFESSIONAL!

Been using Jennie since moving in 2024. Girls are friendly and take care to clean well, always…read moreasking if everything is to my satisfaction. Shout out to Tonya and her mom who are great!

I had been considering a new cleaning company for my house for the past few months. Our family…read morerecently moved, and most of our house is hardwood flooring and i haven't gotten the hang of the right products for the floors. But now after having Maria from Cleaning by Jennie my entire home looks fabulous. She was very attentive, I was working from home in the basement while she was here and I came up to check if she needed anything or had any questions a couple times. Maria was efficient, very kind, and exceeded my expectations. I would definitely recommend and I will use this company again in the future.

I needed help packing, purging, and cleaning our basement for an upcoming move. Trinity and Caden…read more got the job done in record time, were easy and pleasant to work with, and made sure everything I needed taken care of was done in good order. It was easy to schedule a time for them to come in, and they were happy to adjust their schedule due to a conflict on my end. I'd be booking them regularly if we weren't moving out of state next week!

AJ Services is the best commercial office cleaning company. From the start of requesting a quote,…read moreto the start of services. They are friendly, professional, and reliable. Would definitely recommend AJ Services to any commercial company that is looking for office cleaning services.

From the owner: AJ Services is a top commercial cleaning company, proud to serve all types of businesses. Our team…read moreis dedicated to keeping your commercial office clean and neat, helping you create a healthy environment for your employees and customers. We offer flexible cleaning schedules to meet your needs, whether you run a small office or a large facility. With our reliable services and attention to detail, we ensure that your business shines. Trust us to provide the best cleaning solutions for your company

First time house with my fiancee. We are extremely happy with Stacy. We hired her to do an initial…read morecleaning before move in. Couldnt be happier! Thank you!

From the owner: At Elite Home Cleaning Services, cleaning is our business. It's what we do (and we do a lot of it)…read moreand we're really good at it. So why spend the time you could use honing your own skills doing something as mundane as cleaning? Let us give you the freedom to pursue your dreams. Hiring a professional cleaning service is actually an incredibly economical idea. We're able to get done twice as much cleaning in half the time, which means it would take you four times as long to clean your house as it takes us! With our competitive rates, we're saving you time and money! We're a family-owned and -operated business - always have been, always will be. We've made cleaning of every variety - from residences to industrial sites - our life's work. Give us a call today and see what a difference we can make for you! All our employee's are professionally screened and interviewed. We promise you are getting the best of the best, and most trustworthy when you hire us!

So happy I found MAID in Lake Geneva! Monica and Jodi came to do a move in clean and they exceeded…read moremy expectations! Super happy with their hard work and I will definitely use them in the future.

Not even one star! Both the cleaning service was disappointed and customer service is the worst…read more Watch out for the false promise. Not even worth writing a review. Total wasting money and time!